NameBrandJeans

I never received my order, they charged my credit card.
Left many messages and called many times.
Nobody answers or ever gets back to me.
$#*!ing scammed me.

Got 2 pairs of Levi's was mislead thinking the jeans were new. Got some old used garbage. If I wanted to buy used jeans I could of got a much better deal at the Goodwill store.

I went on line and bought a pair of jeans like I buy a million other things. I didn't think to dig into the "terms of service" section of their website to see if the jeans were new or not (especially since I was paying a little more than the typical price for new jeans). The jeans they sent were well worn and barely better than the ones I was no longer using.
I sent the jeans back according to their return policy and no refund posted for about 10 days. I sent a follow up email and got a robo response so I called. The guy I talked to wanted my USPS tracking number for the package so "they" (whoever "they" are) would know what I sent back. I thought the order number would be sufficient. He was no help and suggested I send another email... I did... and got another of the same robo responses... These folks are dishonest or incompetent... or both.

I thought I had finally found a pair of decent blue Levi's 560s since being discontinued by the manufacturer. I purchased one without prior knowledge of any incidents. It took them roughly five business days to ship.

To my surprise, when I opened the padded Priority Mail envelope, nothing but a faded black pair of jeans! Baffled as to why, I decided to see if anybody else encountered this same scenario. Seems like I'm not alone based on some of the reviews.

I contacted the company and explained the mishap. They let me send everything back with a prepaid label and a copied invoice. It was returned on a weekday morning.

Days went by without a refund. After waiting roughly seven of them, I composed an e-mail inquiring about the status. A response was written, instructing me to give them a tracking number, quantity, style, and size. They then went on to say it must be inspected. May I ask why? It's not as if I'm going to bother trying them on, let alone wear them out.

Well, after an additional week of complete silence, I followed-up before letting the payment issuer handle the transaction. Luckily, I was credited in a prompt manner. All of these events took place within a 30-day period.

What in the world is going on with Name-Brand-Jeans and mailing the wrong clothing? Are they colorblind? From what I gather, this isn't some one-off thing. I would've been content had they provided me with something lightly used in the right shade, but this was not the case.

The way they conduct business is highly questionable, regardless of whatever's stated in their Terms of Service.

I was skeptical about purchasing Levi's 560's because there out of production, and nobody has any left. There were some bad reviews too but I took a chance anyway. On 4/24/20 I ordered 3 pairs, size 33x32. On 4/27/20 they came to my door in California. Fast! The Jean's were 9 out of 10. Probably not new, but really close. No defects, no discoloration, no rips tears, etc. Practally new. If your desperate like me for the continued wearing of the 560 line, the I highly recommend given my experience with them. I took the risk for you... go ahead and do it before there all completely gone!

I bought a pair of discontinued Levis 560 comfort fit stonewash blue in size 33 x 30. A week later I received a pair size 36 x 30 in light blue. I called the company and they said to mail them back and they would re-send the correct size. I had to ship them back at my cost because they claimed they don't have an ability to send me a return label. I returned the jeans and asked that they credit my card for the shipping cost since it was their mistake. A week went by and no jeans. I left three phone messages and an e-mail message on their on line form to check my order. I never heard back from them again. COMPLETE RIPOFF! I contacted my bank and requested the charge to be reversed. Lesson learned, I should have checked to see if they had service complaints and now I see several. I plan to file a complaint with their State business licensing division and hopefully someone will investigate this company. DON'T BUY FROM THEM!

Bought 5 pair of jeans. Jeans were in new like condition no rips tears good color. Also very fast shipping.

I have a copy of what I ordered. They sent jeans that were 36 when I ordered a 29. The jeans were supposed to be 550. They sent 560.

I ordered two pair of jeans from this company. They only had one in my size so they decide to send me that pair and another that was not my size. Why they would that makes no sense to me. When I called to explain to them that one pair of jeans were the incorrect size they said oh yes we know but we only had one in the correct size. I told them I wanted to return the jeans they said to ship them back. I told them this was their error and I would ship them back but they needed to pay for shipping. At first they refused to pay for shipping then finally agreeded. They said they would send me a return label but I had to print it out in 24 hours and they would not resend it a 2nd time. I told them to wait until Monday when I could print out the label. Monday morning I sent them an email asking to send the label. No response. Tuesday I sent a second request. No response. Wednesday I sent a third request. No response. I am now stuck with a pair of useless jeans in the wrong size. I will never order from this company again and I advise anyone else to beware if you order from them as who knows what size you may be sent.

This is an awesome place to buy Levi's and they really look out for there customer and the service is outstanding