Neighborhood Assistance Corporation of America
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Neighborhood Assistance Corporation of America

How would you rate Neighborhood Assistance Corporation of America?
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Illinois
1 review
0 helpful votes
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Alex G
February 25, 2023

NACA is a true organization. The personnel at NACA is amazing—they are extremely knowledgeable and pleasant to work with. Any family member or friend would receive my highest recommendation for NACA.

Date of experience: February 23, 2023
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,

Thank you for sharing your experience. NACA continues to thrive for exceptional Customer service. Welcome to the NACA family and continue to work towards your personal goals to homeownership.

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Media/Public Relations and Escalations Team |NACA Neighborhood Assistance Corporation of America

Maryland
1 review
0 helpful votes
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Sydney Jones
August 30, 2022

I've started the NACA process last year and they've been assisting me through the homebuyer process. I appreciate the individuals in place that has help me thus far.

Date of experience: August 30, 2022
Georgia
1 review
0 helpful votes
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I had my first homeowners session with NACA. The counselor was organized and knowledgeable. I am excited about this process and the community service that comes with you.

Date of experience: November 17, 2021
Kansas
1 review
0 helpful votes
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I am starting the process with NACA of becoming a 1st time homebuyer. I'm excited to begin the journey but the process is very long and time consuming.

Date of experience: March 25, 2022
North Carolina
1 review
0 helpful votes
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Awesome Service
February 2, 2022

Erna W. Is an AWESOME counselor! She was very helpful and friendly. I am very excited about my journey to becoming a homeowner! I am prepared and ready.

Date of experience: February 2, 2022
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Erna W. Is indeed an outstanding counselor with a true passion for NACA's mission of Economic Justice. Great advice too! We wish you the best on your journey to homeownership!

Ohio
1 review
0 helpful votes
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NACA Program
October 18, 2023
Updated review

The NACA program is a great program because it allows for an easy and more affordable way to buy a home. This program will also allow homeowners to continue to afford their mortgages by way of offering lower interest rate and the option to buy down their rate as well. NACA also has no money down, no closing const and not PMI. Nace will give you a counselor to work with who is knowledgeable about the NACA process and will help you along the way.

Date of experience: October 18, 2023

NACA Review
October 18, 2023
Previous review

The NACA program is a great program because it allows for an easy and more affordable way to buy a home. This program will also allow homeowners to continue to afford their mortgages by way of offering lower interest rate and the option to buy down their rate as well. NACA also has no money down, no closing const and not PMI. Nace will give you a counselor to work with who is knowledgeable about the NACA process and will help you along the way.

Date of experience: October 18, 2023

This program is great because it allows families to purchase a home and continue to afford the mortgage payments for years to come. For a lot of people, its hard to buy a home because they have to come up a down payment and closing cost which can be hard. With NACA, you do not have to pay a down payment or closing cost. The process may seem tedious, however it will be worth it in the end.

Date of experience: October 6, 2023
Arizona
1 review
0 helpful votes
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I just completed the first NACA workshop and I was encouraged and empowered to participate in this program! For the first time ever, home ownership is possible for me!

Date of experience: January 23, 2022
Michigan
1 review
0 helpful votes
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NACA
November 5, 2022

Kevin with NACA is very knowledgeable about the process. He has been very patient and helpful throughout the process. I recommend NACA to any first time home buyer..

Date of experience: November 4, 2022
New York
1 review
0 helpful votes
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Feeling Secure
October 12, 2023

My husband and I were apprehensive about becoming members of NACA. Being new at the home buying process and with so many scams out there we were not sure what to expect out of them or what they wanted from us. However, we decided to at least attend their virtual workshop and hear what they had to say. It was very inspirational. NACA explained their organization and its history, they services they offer, how the home buying process works and what will be required of us in order to obtain their counseling assistanct. The facilitators of the workshop answered all the questions asked, some more than once and stayed on the line until every received tehir completion information for the next step. By the end of the workshop, we were sure that we wanted to become a part of NACA. Since we have been in the process of obtaining and submitting all required documents; their website has a step-by-step checklist of all you need to do, which made it easy to stay on point. Whenever we needed to call, we were met with representatives who provided great advice to keep moving forward. We are just at the step of obtaining a counselor and are looking forward to becoming first-time home buyers. If you need help buying a home or refinancing; you may want to try NACA.

Date of experience: October 11, 2023
Texas
1 review
0 helpful votes
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Michael W
April 4, 2023

I'm optimistic about the Naca home buying program helping me to find a suitable home. There are many steps to this process that are explained to me by my counselor which helps me a lot

Date of experience: April 4, 2023
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,
Thank you for your review and welcome to the NACA family! We continue to value exemplary customer service. Please keep NACA posted with your experiences on our program. Wishing you continued success through your journey to homeownership!

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Social Media Community Manager

Washington
1 review
0 helpful votes
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Home buyer
August 19, 2023

We have been working on home buying with Ms Tichi Eppes she is amazing, she is making the process as smooth as possible helping keep me pushing to reach our end goal as a first time home buyer.

Date of experience: August 17, 2023
Virginia
1 review
0 helpful votes
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My name is BISRAT WELDEMICHAEL, I AM A NACA MEMBER SEARCHING HOME TO BUY THROUGH THEIR SERVICE. I am really great full that NACA I TEACHING ME ABOUT BUDGET, ORGANIZATION OF FILES, COMMITMENT ALSO ABOUT CONFIDENCE OF LEARNING ENGLISH WHEN I SPEAK TO MY AGENT. I LIKE THEY WAY THEY PRESENT THEIR ACTION PLAN. I USE THAT EVEN IN MY DAILY LIFE. THANK YOU NACA FOR THE PROCESS THAT TEACHES ABOUT LIFE AND CHALLENGE THEN I AM LOOKING TO GET THE HOME I LOVE SO WE CAN CLOE THE DEAL WITH NACA REAL STATE AGENT WHICH IS FREE. EVERY SERVICE FROM NACA IS FREE.

Date of experience: March 10, 2022
Arkansas
1 review
1 helpful vote
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When first contacting this organization I thought things would be great. I met with my counselor and within 1 week all of the required documents had been uploaded. A few days later the counselor began asking questions about information that had already been submitted so I had to resubmit some of the items. This went on for about a month. Then for my 2nd counseling session the counselor had some technical issues and said that she would have to reschedule, but never did. When the time came for my counselor to submit all of my documents to underwriting 3 months had passed, only for underwriting to respond requesting documentation that was irrelevant. Things like, "Have him write a letter to explain why his driver's license address is different from his physical address." My former home address was on my license and this information had already been uploaded. There were about 6 more request that the underwriter requested similar to this. I explained to the counselor that the info was already in the system and it did not make sense to have to write all of these letters of explanation. After stating my opinion about the request, I never heard from my counselor again. I don't plan to renew my NACA membership, and I feel that this was a waist of time.

Date of experience: December 21, 2021
Mississippi
1 review
1 helpful vote
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So far, all is well
February 19, 2023

I'm currently working with NACA to get qualified for home ownership. So far the process has been smooth. My counselor is Scotisha Jordan and she has a warm and engaging personality. She's meticulous, patient, accommodating, takes her time to explain things in a way that I can clearly understand, and she TRIPLE CHECKS before we get off the phone to make sure we're on the same page.
The intake process itself is particularly detail orientated and it enables you to create and maintain personal habits that cause you to focus on improving your credit by monitoring and making necessary adjustments to your spending, saving and overall budgeting.
One thing I would ask the NACA Program to change is the credit check process. Although your credit score doesn't determine your qualification for a home, there is still a credit check that has to be done. This brought my credit score down by 53 points. This could be avoided by allowing the prospective homebuyer to print out their own score from Experian.com and submitting a detailed printout of their credit which is the same information that your counselor will see when they process a hard credit pull. I'm looking forward to my next (and hopefully last) intake before I get started with the loan processing part of the program.

Date of experience: February 19, 2023
Michigan
1 review
0 helpful votes
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Excellent Service
November 25, 2022

I recently just joined Naca but I really appreciate the quality service and the welcoming environment. My counselor is Kevin and he is extremely helpful!

Date of experience: November 23, 2022
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,
Welcome to the NACA family. We are pleased to hear that you have had such a great experience through your home buying process.

Texas
1 review
0 helpful votes
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IT TOOK ME A FEW YEARS TO FINALLY GO THRU NACA, DUE TO LIFE CIRCUMSTANCES. I HAVE A WONDERFUL KNOWLEDGABLE PATIENT COUNSLOR ANTONIO, WHO EXPLAINS EVERYTHING TO ME IN DETAIL AND MAKE SURE I UNDERSTAND THE PROCESS. THE PROCESS CAN BE OVERWHELMING BUT IT IS ALL WORTH IT. I WOULD RECOMMEND NACA TO FAMILY AND FRIENDS

Date of experience: June 1, 2023
Virginia
1 review
0 helpful votes
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Great Experience
March 13, 2022

I have been working with NACA since January and the process has been amazing. My counselor has been very patient in helping me along the way. Can't wait until the closing and I own my own home.

Date of experience: March 12, 2022
Nevada
1 review
0 helpful votes
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So far my journey with naca has been very informative my counselor Ashley is very patient and really takes the to help with the understanding of how naca really works

Date of experience: April 6, 2022
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,

Thank you for your reply! Much success with your homeownership journey. #generationalwealth #homeownership

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership! Social Media Community Manager

Florida
1 review
0 helpful votes
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Naca Program
April 26, 2021

My wife and I has been working with NACA to finance our home. We are currently in the process, I will come back and let you know how the process goes as we work with them.

Date of experience: April 25, 2021
Virginia
1 review
0 helpful votes
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NACA-Great Program
August 18, 2021

I love the NACA program. It gives people a chance to own a home that wouldn't ordinarily be able to qualify. The program prepares and get you ready for homeownership.

Date of experience: August 18, 2021

Overview

Neighborhood Assistance Corporation of America has a rating of 4.2 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Neighborhood Assistance Corporation of America most frequently mention home buying, great program and interest rate. Neighborhood Assistance Corporation of America ranks 6th among Real Estate sites.

service
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value
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quality
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