Mystio.art

If I could allot them no stars I would. You are forced into a "subscription" that is in fine print. The package comes like it was thrown together, and the 'diamonds aren't even very shiny. Tiger plastic bag it comes in has more shine. They will not allow cancellations on orders or this "subscription" and no returns are allowed. Once they have your card information be prepared to pay. These people are SCAM ARTISTS. Buyer beware.

My order at mystio was delayed for some reason. I then contacted the customer service about it and they said that the order was not fulfilled due to technical error. They also offered a 20% discount if I wanted it again, or a complete refund.
That 20% refund seemed a good deal and I wasn't bothered by the wait much. So I took that offer.
Would have given them 5 stars if there was no initial delays. However, the overall experience and their customer service was exceptional. Will order again if they have any repeat customer discount offer!

Order placed on 13th September 2018.
10th December 2018 and order has still not been delivered!
After giving a delivery address they shipped my parcel via china and sent it to the South African Postal services and now expect me to follow up and find my parcel!? Please don't blame the South African postal service for the DELAY - it was not the delivery address given TO YOU MYSTIO!
Don't bother wasting your time! Unlike other companies that ship it directly to you and you have it within a week - they send it the cheapest route to save money and waste yours!
Parcel was intended to be a birthday present... missed that... now intended for a Christmas present... going to miss that to!
SHOCKING SHOCKING SHOCKING!

I would not give any stars to this company. I ordered 2 items that were on sale. Next thing I know Im automatically signed up for there 3 week subscription. They end up sending the same items for the next 2 weeks after (according to them you can get different items if make another purchase) What I thought was getting 2 items Ive ended up with like 5. Oh ya, the other 2 weeks they charged my card was for the same item but at regular price?! Every time I have emailed support I get Luca Richter. They're useless as tits on a bull. They copy and paste the same email and say please feel free to contact me if you have any questions or concerns. They never leave a number so youre constantly emailing back and forth. They'refusing to give me a refund when I only wanted 2 items and told them that I would pay or the 2 items I purchased, however, I want to return the other 3 items that I dont want. Luca Richter keeps copying and pasting their email. On their website theres a return policy form. I filled it out emailed it to the email address they have posted below it and cc'd Luca Richter on it. I never heard from the other person I only heard from Luca Richter and they keep ignoring my request to send the items back and have a refund. What is the point of having a form to fill out on your website if youre not going to honor it.

On top of that. You pay so much for something your couldve bought at Walmart or an arts/crafts store. You dont get any backing with it (the wood to mount the canvas on). Its so not worth the money.

I suggest you stay far far away from this company. You automatically get signed up for their 3 week subscription and they charge you at full price after words and when you call them out on it they refuse to give refunds and ignore your questions on where to send the items back to get a refund for the extras that you dont want!