MyPerfectResume Reviews - 25,148 Reviews of Myperfectresume.com

How would you rate MyPerfectResume?

Top Positive Review

“Excellent!...”

JOSE A.

3/25/24

It was very helpful!... Very Friendly Associates and offering the best deals available to my needs!... Great Experience!... Thank you again!...

Top Critical Review

“Total SCAM”

Marisa M.

2/26/24

Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked for $2.95 for 14 day access to the resume templates then even offered to take a dollar off. NO mention of any further charges. Out of nowhere the other day they attempted 3 times to charge $23.95 or some amount like that. Thank goodness I have a card with a credit union and they blocked those charges. But now I have to wait for a new debit card thanks to this stupid site. Don't use it!

Reviews (25,148)

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Reviews that mention popular keywords

customer service (718) credit card (120) bank account (46) job descriptions (62) work experience (34) job search (39) bullet points (30) phone number (18) bank statement (19) trial period (30)

JOSE A.

1 review

0 helpful votes

“Excellent!...”

March 25th, 2024

Verified purchase

It was very helpful!...
Very Friendly Associates and offering the best deals available to my needs!...
Great Experience!...
Thank you again!...

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 3/21/24

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Patricia L.

1 review

0 helpful votes

“Satisfied”

January 18th, 2024

Verified purchase

Very helpful and understanding. I was offered a low subscription fee monthly but knowing myself I would not be able to pay it. Overall the whole process of making my resume was easy and adaptable.

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 1/19/24

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Jonathan C.

2 reviews

0 helpful votes

“Great Guidance on my CV”

February 29th, 2024

Verified purchase

My perfect résumé was easy to use, and provided great insight for better descriptions of the work I have done in my career.

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 3/1/24

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Ruth X.

2 reviews

4 helpful votes

“I'm impressed with the system & Customer Service!”

January 15th, 2024

Verified purchase

I recommend My Perfect Resume! The system makes it super easy to build up a Resume. Takes you by the hand. And their Customer Service is awesome! I talked to Dereck & he was super helpful, they even offered me a better deal & that's why I decide to keep the system for longer!

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 1/17/24

Hello,

We’re thankful for the amazing feedback you have given us! We appreciate the positive review!

Michelle W.

1 review

0 helpful votes

“Great customer experience”

December 5th, 2023

Verified purchase

Victor answered professionally, addressed my issue gave clarity of all events that occurred. Sent emails that verified what was stated in conversation. Very pleasant and efficient!

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 12/7/23

Hello,

Thank you for your review. Glad we were able to help!

Douglas S.

1 review

0 helpful votes

“Awesome”

January 17th, 2024

Verified purchase

Easy to use, I recommend using their suggestions you can edit from there. I got the first job I applied for. Infact they removed their weakest link just to give me the job they started me out at a much higher wage than they normally do and started me out with 2 weeks vacation off the break.

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 1/17/24

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Faye P.

1 review

0 helpful votes

“My resume”

January 18th, 2024

Verified purchase

I got confused as to what was happening when I could not get my computer page to go up or down so I called and a very nice lady named Leslie took me through the process and straightened me out.

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 1/19/24

Hello,

Thank you for your review. Glad we were able to help!

Arturo M.

1 review

0 helpful votes

“Great customer service representative”

January 11th, 2024

Verified purchase

I called to cancel and next thing I know my CSR is guiding me to a better deal amd keeps me as a customer. I'm very happy!

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 1/17/24

Hello,

Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Rachel N.

2 reviews

0 helpful votes

“Grateful”

March 23rd, 2024

Verified purchase

I dreaded having to create a résumé, it is my least favorite thing when looking for a different job. However my perfect resume made it so easy, to create a beautiful and professional resume. I have recommended them to several friends who are also looking to change jobs

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 3/15/24

Hello,

Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!

Patrick William P.

1 review

0 helpful votes

“Awesome Service”

February 6th, 2024

Verified purchase

Unfortunately unable to pursue my subscription at this time, however will contact you at a later date to re-subscribe.

Thank you.

Thank you

Helpful (0)

Thank you

Paola V. – MyPerfectResume Rep 2/6/24

Hello,

Thank you for your kind words! We understand, and we'll be here when you're ready to re-subscribe. Don't hesitate to reach out if you have any questions in the future.

Heavican S.

1 review

0 helpful votes

“So far, very user friendly!”

February 26th, 2020

Verified purchase

So far, very user friendly! Attractive & Simple! I'm very pleased.

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

We're happy to know that you are pleased with our services thus far, Heavican!

Acely M.

1 review

0 helpful votes

“Very easy and helpful to use, Great”

February 19th, 2020

Verified purchase

Very easy and helpful to use, Great. Sentencing and word enhancing of words to make your resume stand out.

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder.

Samantha P.

1 review

0 helpful votes

“Very easy and so fast”

February 24th, 2020

Verified purchase

Very easy and so fast. So happy I found you guys!

Thank you

Helpful (0)

Thank you

Manuel K. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and for giving us a good review.

NaKayla R.

1 review

0 helpful votes

“I love the website!”

March 13th, 2020

Verified purchase

I love the website! I use this whenever I need my resume changed or rebuilt. I recommend to all my friends!

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you for spreading the love and for recommending our resume builder, NaKayla.

Naomi T.

1 review

0 helpful votes

“I find this website to be user friendly and a great...”

April 14th, 2020

Verified purchase

I find this website to be user friendly and a great way to make a Great looking resume! I would highly recommend people to come here and make resumes.

Thank you

Helpful (0)

Thank you

Manuel K. – MyPerfectResume Rep Over a year old

Thank you for sharing your review with us and giving us such a great rating.

Margaret T.

2 reviews

0 helpful votes

“So Easy to use”

April 30th, 2020

Verified purchase

So Easy to use. I have been a member for years.

Thank you

Helpful (0)

Thank you

Manuel K. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and for giving us a great rating.

Reginald J.

1 review

0 helpful votes

“I needed a quick resume”

June 29th, 2020

Verified purchase

I needed a quick resume. This site offered very easy formats and I am pleased with the result. Quick and easy

Thank you

Helpful (0)

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Manuel K. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and for giving us a great rating.

Casey C.

1 review

0 helpful votes

“My Perfect resume made completing my resume so easy!”

July 14th, 2020

Verified purchase

My Perfect resume made completing my resume so easy! I would recommend it to everyone! I will definately use it again.

Thank you

Helpful (0)

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Yashira H. – MyPerfectResume Rep Over a year old

Thanks, Casey, for the amazing feedback and for recommending us!

Teela W.

1 review

0 helpful votes

“It was so easy, a cave man could do it!”

July 9th, 2021

Verified purchase

It was so easy, a cave man could do it! No, honestly and seriously, it was incredibly easy to follow. The templates were amazing, and the suggestions were great!

Thank you

Helpful (0)

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Yashira H. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and rating us five stars!

Darvinia T.

1 review

0 helpful votes

“It was easy and fun to do my resume”

July 12th, 2021

Verified purchase

It was easy and fun to do my resume. I would recommend it to others.

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and rating us five stars!

Natalie G.

1 review

0 helpful votes

“Good for editing and reformatting my resume”

July 20th, 2021

Verified purchase

Good for editing and reformatting my resume. It was efficient and easy for low cost

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and rating us five stars!

Sharon H.

1 review

0 helpful votes

“Resumes are so hard to do”

July 27th, 2021

Verified purchase

Resumes are so hard to do. You made it so simple and quick! Thank You!

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and rating us five stars!

Kelly M.

1 review

0 helpful votes

“This is by far the very best program for creating a...”

January 30th, 2020

Verified purchase

This is by far the very best program for creating a resume! I am so thankful I found this tool. Also, the customer service is great!

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you for sharing your experience with us, Kelly. Our team prides itself on providing top-notch products and services, your feedback helps us tremendously.

Diane G.

1 review

0 helpful votes

“Very detailed and organized”

September 9th, 2020

Verified purchase

Very detailed and organized. Also very cheap and is easy to set up. Fully recommend.

Thank you

Helpful (0)

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Manuel K. – MyPerfectResume Rep Over a year old

Thank you for sharing your feedback and for giving us a great rating.

Kimberly L.

1 review

0 helpful votes

“It was very helpful”

January 18th, 2021

Verified purchase

It was very helpful.
I think I have struggle so far but I thing I have done a good job as a first step on process of employment

Thank you very much!

John Ndoj

Thank you

Helpful (0)

Thank you

Yashira H. – MyPerfectResume Rep Over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

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Q&A (165)

Question:

Answer:

UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.

By Cher M. over a year old

See more answers (13)

Question:

Is this a scam?

Answer:

We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.

By Laura T., Social Media Specialist over a year old

See more answers (10)

Question:

How do we cancel our subscription with my perfect resume?

Answer:

You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.

By Laura T., Social Media Specialist over a year old

See more answers (12)

Question:

Do i call the customer service to cancel? number 1-833-213-0348

Answer:

Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.

By Laura T., Social Media Specialist over a year old

See more answers (2)

Question:

I want to cancel my subscription and when i called the guy was rude and hung up on me. is this the way you do business?

Answer:

Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

By Laura T., Social Media Specialist over a year old

See more answers (4)

Question:

Hi, i started to create my cv. at the end before printing, a request was done to pay. it's normal. but how can the subscription be cancelled later on.

Answer:

Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

By Laura T., Social Media Specialist over a year old

See more answers (3)

Question:

Hello, i'm currently having an issue with my account

Answer:

Cannot sign in but was charged?

By Ronald V. over a year old

Question:

Why is money being taken from my account every month

Answer:

DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.

By Cynthia F. over a year old

Question:

Please help cancel my subscript.

Answer:

Thank you for the information and we're sorry about the delayed response, Vukica! You may cancel your monthly subscription at any time using any of the following options: By e-mail: social@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

By Laura T., Social Media Specialist over a year old

See more answers (4)

Question:

I called to cancel and was pressured by your rep to keep it. it was a great product but why do you ruin it by making it so hard to stop the process?

Answer:

Hello, Kim: On behalf of MyPerfectResume, we want to extend our sincerest apologies for the negative experience that you had with our Customer Service Agent. We understand your frustration at having not been properly directed and even greater frustration at having to feel pressured. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. Thank you for taking the time to let us know your feedback, we're always happy to hear it! We're constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we've passed your comments along to our team so we can keep improving.

By Laura T., Social Media Specialist over a year old

See more answers (4)

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From the business

Your Resume, Made Easy!

My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.

Business History

We believe a one size fits all resume doesn’t work, that’s why since 2013, we’ve been dedicated to helping jobseekers get hired faster with customized resumes and cover letters.

Company Representative

Laura T.

Social Media Specialist

Typically responds within 4 days

We've got live, friendly people standing by ready to help you. Just find the country-specific phone number below and give us a call. If you aren't able to phone in, please use chat or email to contact us. Whether it's a question about building your resume, getting the most out of our services, or managing your account, we're here to help.

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