Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Quick and easy to enter information, formatting and pre-written descriptions a plus!
Online it says you build your resume for free but then have to pay to get it?
Thank you for sharing your feedback and rating us five stars!
It was easy to navigate and the resources and suggestions were excellent
Thank you for sharing your feedback and for giving us a great rating.
Overall great experience very easy to do and great tips on how to get it done fast. I loved it!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
I didn't like how the program looked like it was free until the end when all my work was done.
Thank you, Sam, for sharing your feedback and for giving us a great rating.
I love the click and create concept with the option to edit, add to, or take away from the letter.
Thank you for sharing your feedback and for giving us a great rating.
The BEST I've seen so far. Easy helper and also easy to create your own.
Thank you for sharing your feedback and for giving us a great rating.
The program made it very easy to import my file and make changes to bring the resume up to date.
Thank you for sharing your feedback and rating us five stars!
A great and easy way to make your resume! I didn't know how to make one and mine looks amazing!
Thank you for sharing your feedback and for giving us a great rating.
Very Easy to use and the fact it has the resume check to help you build even a stronger resume.
Thank you, Tina.
Did not seem to understand the jobs i was putting in so did not give me lots to pick from
Thank you, April, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
This service was Great! I haven't had to make a resume in a long time and this was very helpful.
Thank you for sharing your feedback and rating us five stars!
Helped a lot had very good helpful points to add to my resume and great grammar for a great price
We appreciate you detailing your satisfaction with our services, Isaiah.
I paid for my resume, and then got an error message when I tried to go to my dashboard. :(
Thank you, Erica, for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
The site is easy to use but I need to get a copy of my resume and now I can get to it.
Hi Maureen,
Your document can be found on your dashboard or under your "documents" tab. If you require further assistance, please do not hesitate to reach out to us and one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
I don't think you should say you are free at the start of this and then you have to pay at the end.
Our site is free to use, Paul.
Once you finish your document, we give you the option of continuing with our premium services if users are satisfied with the end result! However, you may download a plain text version of your resume for free.
I cant even find my resume that i created using your template and i paid $2.95
Thank you, Lexie, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Simple, easy to use when I have brain fog on what to write on my resume.
Thank you for sharing your feedback and rating us five stars!
Ali assisted me today and he was very helpful and informative. Very good with Customer Service.
Hi Angela, thank you for that wonderful review. It is nice to know that Ali was able to resolve everything for you. If you need anything else in the future, just contact us, we are here to help. Thanks!
Very easy to use. Self explanatory. All in all I was very impressed by this sight.
Thank you for your lovely feedback, Dorothy!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
- Visit Website
- Guaynabo, Puerto Rico
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us with five-stars!