Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Leads you to believe resume is free and it is not. False advertising
Very easy to complete. I am looking forward to see the finished product.
Thank you for the review, Richter.
Great service. I have never had this before. I will do it again
Thank you for sharing your feedback and rating us five stars!
I have paid twice now, i still havent used up my free trial
Thank you, Randall, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Ad said free resume, but i have to pay to download first one
We appreciate your feedback, Lee.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
It's helped really good to create a resume in a most professional format.
Thank you for sharing your feedback and rating us with five-stars!
Would have like to know first the price, but the experience was good
Thank you for sharing your feedback and for giving us a great rating.
Very nice and easy to understand now i need to download my resume
Thank you, Diane, we love your feedback!
Very nice and easy to understand now i need to download my resume
Easy instructions and suggestions to help you build an excellent and efficient resume!
Thank you, Penny, we truly appreciate your feedback, happy customers make our days brighter.
If it's not free, don't advertise it as free. Otherwise, very useful tool.
Hi Ryan,
Thank you for your feedback! If we may, the basic text version of any resume created can be downloaded free of charge and both our site and our templates are free to use. However, our premium services do incur a cost.
Very Good and useful website! Really so reliable and easy to work with
Thank you, Radhika, for the great feedback!
Quick and easy. Very help full and informative. Many templates to choose from.
Thank you for sharing your feedback and rating us five stars!
You made a process that I absolutely cannot stand very easy. Thank you.
Thank you for sharing your feedback and for giving us a great rating.
The format is very easy to navigate through with the auto fill options.
Thank you for the 5-star feedback Brenda! We appreciate it!
It was easy as there was a lot of options to choose from
Thank you for sharing your positive experience with us Krist! We greatly appreciate it!
This is my first one ever and it made it easier for me.
Thank you, for sharing your feedback and for giving us a great rating.
Nothing is loading and i want my resume that i just paid for
Our goal is to make sure that our users are satisfied with our services and we’ve fallen short on that for you, Sydney we truly apologize.
Shortly, you will receive a private message so we can look at your account and give you more details on the matter.
Bit steep, per month,,, for people that wright a resume once a year...
Thank you for your review, Michael.
The program is easy to use and takes existing documents which is helpful.
We're happy to hear that you enjoyed using our site Christopher! Thanks for the feedback!
Free resume doesn't mean charge to get resume Builder and recommendations were good
Hello, Marta
Thank you for sharing your thoughts, to clarify our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
Upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee.
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our website offers a basic access account completely free which allows you to download a plain text version, Jenny.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!