Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Excellent guidance on building a professional looking resume. Thank you all for your guidance.
Resume template was easy to use I had a completed resume in 15 min
Thank you for sharing your feedback and for giving us a great rating.
Happy to have been able to put together a professional resume within 24 hours.
Thank you for sharing your feedback and for giving us a great rating.
Don't like that you do not offer a resume without a work history section.
We are sorry to hear this, we are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Gina.
It was a choice under FREE resume and there is a charge... not cool
Hello, Riffle
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very easy and quick to use product as needed encourage everyone to try it.
Thank you for sharing your feedback and rating us five stars!
So easy! You build your resume in minutes with their easy to use system!
Thank you for sharing your feedback and rating us five stars!
Very Helpful and takes away some of the stress of job hunting. Thank you
Hi Patricia,
We appreciate the positive feedback, Patricia! We wish you the best of luck in your career journey.
I don't like my color scheme though... is it too late to change it?
Thank you for letting us know about this, Angelia, and our apologies for the negative experience, we take our users' feedback very seriously, please know that we hear you and we’re here to help, look for a private message shortly.
It was so much easier to use than if I had done it myself.
Thank you for sharing your feedback and rating us five stars!
This was quick and easy. I needed a fast resume and they provided it.
Just what we love to hear, Kevin please let us know if you need any help in the future.
I really liked the quick way I was able to create an updated resume.
Thank you for sharing your feedback and rating us five stars!
Love your website. Love the help that i got today with revising my resume.
Thank you for sharing the love, it’s awesome to know how pleased you are with our services, Pat!
Easy format and simple to use - thank you for making a difficult task easy!
Thank you for sharing your feedback and rating us five stars!
I am trying to change from a "Doer" to an "Achiever"... on my CV.
Thank you for sharing your feedback and for giving us a great rating.
It was unclear that this was a for profit website. I feel conned now.
Thank you, Noel, for sharing your thoughts, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very Good, quick and easy. Yes I am a real person giving real feedback.
I was lucky to come across this, i am a fan of the words.
Thank you so much for the kudos, Rockwell!
I was lucky to come across this, i am a fan of the words.
Easy and good
Would have been nice to know the cost at the beginning
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Birgit.
Very easy to use, and fantastic if you need a review in a hurry.
We’re happy to hear that it was as easy as 1, 2, 3, Bennett!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Guaynabo, Puerto Rico
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to write this review, Conor your feedback will help us provide an even better experience for our customers.