Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
I like the idea that it recommends specific skills depending on the job description
I thought it was free and I didn't have to put my information online.
Thank you for sharing your feedback and rating us five stars!
This is so incredibly easy to navigate and helps to create the best resume
Thank you for sharing your feedback and rating us five stars!
My perfect resume perfectly put into words my skills for a new job placement.
Thank you for the awesome review, that’s terrific to hear, Porshia! We hope it makes all the difference in helping you get the job placement that you desire.
It was quick and easy and hopefully will get me the job I want!
Hi Joe,
Thank you for your kind words, Joe! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
I love the fact that you can find short descriptions that are easily modified.
We thank you for sharing the love, Kelly!
I am so happy that i got done fast and it was stress free
Thank you for sharing your feedback and for giving us a great rating.
Was easy to write up a resume with the help of the web site
Thanks, William, for letting us know how easy it was!
I love it. It's quick and easy and thousands of templates to choose from.
Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, Tom!
Good it was easy to navigate and provided my most professional resume to date
Thank you for sharing your feedback and rating us five stars!
Created my resume quick and easily, it looks much better than my old one.
Thank you for sharing your experience, Beckerton!
Very helpful in resume building. Love your tips on how to improve my resume.
Thank you for sharing your feedback and rating us five stars!
Terrible. I had to pay $35.00 uninformed.
Never got my money back. Terrible service
Hello Alisa, We apologize that you had this experience while using our service. On our system we are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email us at customerservice@myperfectresume.com with any concerns you may have regarding your account. We also send you a private message so we can assist you directly. Looking forward to helping you achieve a timely resolution.
Best regards,
My Perfect Resume
So far so good, but haven't seen the finished resume or cover letters yet.
Keep going and soon you will have a brand new resume to help you land your dream job, Anthony.
Thank you for helping to make something that is stressful to me so easy!
You're welcome always, Thomas.
It was fast and easy to get the right words to an important resume.
Thank you for sharing your feedback and rating us five stars!
Asked me to pay after I had put the work into making the resume.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Ben.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
You should not say FREE resume. Just like everyone else on internet you lie!
Hi, Kyle
Thanks for sharing your feedback.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee.
This tool made creating my resume straight forward and provided great suggestions and templates.
Thank you for sharing your feedback and rating us five stars!
Easy and manageable without the process of having to properly my experience and knowledge.
We're thrilled to hear that you enjoyed your experience with us, William.
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!