business logo of MyPerfectResume

MyPerfectResume

Overview

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
555
quality
545
This company responds to reviews on average within 7 days
+55
How would you rate MyPerfectResume?
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New York
1 review
0 helpful votes
Follow Marticorena R.
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I haven't write a resume in years so this was a great source of help!

Date of experience: March 10, 2020
Yashira H. MyPerfectResume Rep
over a year old

We’re always here to land you a hand with your resume and cover letters, Marticorena.

Texas
1 review
0 helpful votes
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Already had a resume but to update it you have to re subscribe 1 star

Date of experience: March 2, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your thoughts, Jose!

We appreciate your feedback and we regret to hear this, we’d like to help you address your concern so you can have a great experience with us. Shortly, you will receive a direct message so we can further assist you with this.

Canada
1 review
0 helpful votes
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Quick and easy, formatted for you and great to take the stress off your shoulders

Date of experience: January 2, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you, Jason for sharing your feedback and rating us with five-stars!

Texas
1 review
0 helpful votes
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It was a great experience building the resume online in just a few simple steps.

Date of experience: January 27, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your satisfaction with us, Swarup!

Pennsylvania
1 review
0 helpful votes
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Everything was very easy to make and it helped me boost make a decent resume

Date of experience: July 18, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Massachusetts
1 review
0 helpful votes
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It's been a long time sense writing a resume... this makes it faster and better

Date of experience: March 12, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Dorothy.

Kansas
1 review
0 helpful votes
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It is fine now but my first try I lost everything I was working on.

Date of experience: January 30, 2020
Yashira H. MyPerfectResume Rep
over a year old

Our goal is to make sure you’re satisfied with our service and we’ve fallen short on that for you, we sincerely apologize, Christine. If there’s anything else we can do, don’t hesitate to get in touch with us.

Australia
1 review
0 helpful votes
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So easy
January 30, 2020

Thanks - i had been putting this off for ages
& you made this so easy

Date of experience: January 30, 2020
Yashira H. MyPerfectResume Rep
over a year old

You are welcome always, Jan!

Texas
1 review
0 helpful votes
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I really liked all of the choices that would describe each category of my resume.

Date of experience: January 29, 2020
Yashira H. MyPerfectResume Rep
over a year old

It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, Michele.

Georgia
1 review
0 helpful votes
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You $#*!ers promised me a free resume download, and instead made me for that $#*!.

Date of experience: March 8, 2021
Yashira H. MyPerfectResume Rep
over a year old

To clarify, Deborah, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Ohio
1 review
0 helpful votes
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Easy to use
August 7, 2020

Easy to use. Offers lots of wording options. Templates to choose from. All very quickly!

Date of experience: August 7, 2020
Yashira H. MyPerfectResume Rep
over a year old

Thank you, Anthony, for the amazing feedback!

Florida
1 review
0 helpful votes
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The process was very easy and user-friendly
August 6, 2021

The process was very easy and user-friendly.
I really liked the accuracy of your format.

Date of experience: August 5, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Illinois
1 review
0 helpful votes
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I wish it was upfront about needing payment before I entered all of my information.

Date of experience: February 7, 2022
Yashira H. MyPerfectResume Rep
over a year old

We appreciate your feedback, Daniel.

To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.

In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.

Florida
1 review
0 helpful votes
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Thank you for being quick, easy and giving tips to maximize chances of being hired.

Date of experience: September 7, 2020
Manuel K. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

New Jersey
1 review
0 helpful votes
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I have been using this site for a few years now and I love it!

Date of experience: April 21, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Texas
1 review
0 helpful votes
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Some of the skills or bullets didn't have anything to do with the job title.

Date of experience: April 16, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Nevada
1 review
0 helpful votes
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Easy way to build a resume if you have no idea what you are doing.

Date of experience: December 5, 2019
Laura T. MyPerfectResume Rep
over a year old

Hi Taylor,

We're so glad that we could facilitate the process for you! Thank you for the positive feedback!

Arizona
1 review
0 helpful votes
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Excellent service, very well organized and I would definitely use this service in the future

Date of experience: June 21, 2021
Yashira H. MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and rating us five stars!

Texas
1 review
0 helpful votes
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Really easy to use and I loved the suggestions based on titles and past experience.

Date of experience: December 4, 2019
Laura T. MyPerfectResume Rep
over a year old

Vanessa,

We're so happy to hear that you enjoyed using our resume builder! Thank you for the 5-star feedback and we wish you all the best in your search!

Missouri
1 review
0 helpful votes
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It was listed as free but then you can't get your resume until you pay

Date of experience: December 4, 2019
Laura T. MyPerfectResume Rep
over a year old

Hi Maggie,

Our site is free to use and so are our templates. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!