Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
Didn't know I was paying until the end.
To Many Choices to read for skills.
Everything is quick and easy and very helpful. You did all the work for me.
Thank you for sharing your feedback and rating us five stars!
Thanks to this site I was able to score a few jobs throughout the years.
Thank you for sharing your satisfaction with us, Shanica!
As always you complicate the process and I thought I was getting a free resume
We're sorry to read that, Paula.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
There should be a section to add more information if needed in the experience section
Thank you for sharing your feedback and for giving us a great rating.
Pretty cool that you guys say that it is free and then still charge people.
Thanks for sharing your feedback, Shain!
Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
My overall experience was very satisfying, the process was smooth and easy with amazing results!
Thank you for sharing your feedback and rating us five stars!
Waiting to ask for payment until after the entire thing is created is just wrong.
Hi Sarah,
Please know that our site is free to use as are our templates. We give customers the option of continuing with our premium services if they are satisfied with the end result!
Free only until the download after I spent all that time working on the resume
We appreciate your feedback, Michelle.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I am unable to see my resume. This is a joke to take your money
Thank you, Helen, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Nice I cant say all because I have not tried to print it out yet.
Thank you for sharing your feedback and rating us five stars!
Sample templates are quite similar to each other and not many distinct verities are available
Hi Kevin,
Thank you for your feedback. We like to think that we have a variety of templates and you can even customize within the same template!
I was not informed until after completing that there was a charge for this service.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Thank you for making this easier then I was thinking it was going to be
You are more than welcome we love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better, Angel.
Was quick and easy. I was delighted that you could copy from my old resume.
Thank you for sharing your feedback and rating us five stars!
This site was quite helpful in assisting me with descriptions and quite easy to use.
Hi Lee,
It was our pleasure to assist! Thank you for sharing your satisfaction with our resume builder!
I was stuck on getting my resume on paper... this program made it so easy!
Your feedback is always welcome, Jill, thank you!
This was helpful and easy service with vast amounts or knowledge and things to say.
Thank you for sharing your feedback and for giving us a great rating.
It is good thus far very creative resume and love choice of words and template
Thank you for sharing your feedback and for giving us a great rating.
Intuitive. Accomplishments section could be fleshed out a little better. It was a bit limiting.
Thank you for sharing your feedback and for giving us a great rating.
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Amy,
Please know that our site is free to use as are our templates. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result! Nevertheless, we thank you for your feedback!