Great experience. Would happily purchase from My Jewellery Shop again. I prefer to support small Australian owned businesses and was thrilled they had the jewellery cleaner I was looking for in stock.
Such wonderful, speedy service...!
Even after ordering by telephone, I got just what I wanted at a great price, after searching for some time. No issues, excuses or delays.
Thank you all for your patients, professionalism and unexpected gestures of gratitude.
Fond regards
Moira Gruss
Wow, this is such a lovely review Moira. As a small local business, we really appreciate such kind words!
Catherine and her team of amazing ladies provide the best customer service ever. I had my wedding ring changed up and Catherine's jeweller did such a beautiful job. Would highly recommend to anyone. Wonita
Thank you so much Wonita, it was such a pleasure to work with you and help you create such a beautiful piece!
Unfortunately I paid for Express shipping however it he Dangerous Goods declaration on the postage pack wasn't signed so it took around two weeks to get to me! Annoying
The selection of jewelry is lovely, and the checkout process is straightforward. It would be fantastic if there was an opportunity to include a card. I bought a stunning bracelet that is much more beautiful than I thought. The service was excellent. I will be more than pleased to refer your company to my friends and family. Thank you so much, and keep up the good job.
Thanks, Justin for such a lovely review. The idea to include a card is a fantastic suggestion and we will definitely be looking into this!
Just after placing my online order, I realised that I needed to change the order slightly, and so sent a message online making the request. Soon after, I received a call from the owner who happily sorted it all out. Thank you!
Thank you so much for your positive review! We're so glad we could help!
Fast Shipping was appreciated. The pink earring were slightly less glamours in real life to the photos and it was a little bit disappointing when i opened it.
Easy to order and arrived on time. Care was taken when packaging the order but liquid did still leak unfortunately
Thank you for your review Ineka. We do pride ourselves on packaging our items securely but unfortunately once we have posted the goods we have no control over how they are handled. We have sent you a new cleaner. We look forward to you shopping with us again soon!
One stop Destination for all kinds of Gold and Diamond Jewelry with hundreds of options. Must visit.
We do appreciate your review Kirsten, thank you!
Refined and stress free. I will buy this jewellery cloth again. I like supporting a family business.
Thank you for taking the time to give us a review Helen, We really appreciate it.
I loved the fact that I found this amazing family run Jewellery shop by accident and then I placed my first order and loved how personal and the feel it gave me that so much extra effort went into my order, from personal hand written wishes and little chocolates, SOOOO I had to let them know (the jewellery shop) but also spread the word that how great this family run company was, so other people would head straight over to them, and receive the same experience I got when getting my order, And then a few weeks ago I received a phone call, from the Jewellery shop giving me a $100; credit as a thank me for my review, I was gob smacked, I didn't even know that they gave credit for reviews, I just wrote the truth and hoping someone else would get the same feeling I got dealing with them.
Easy to order online & received very quick, great service & corresponds from My Jewellery Shop. Would highly recommend to family & friends if they are looking for some Jewellery.
Thank you so much Helen, we are so thrilled you were able to find exactly what you were looking for!
Beautiful ring's and my dad is a good morning brother and I love you too brother I hope you have a great day brother
As described and delivery was fast. Looked for ages for a small rose gold piece.
Thanks Viki, we are happy we had what you were looking for!
Easy process to order & pay
Good delivery time
Good selection of jewellery
Thank you for your review Yvonne.
Easy site to navigate Great selection - prompt attention to both purchase and dispatch
Thank you for your review Pamela, we hope to see you again soon.
I had a problem with the earrings I bought and contacted the shop. The issue was resolved to my satisfaction.
We are so happy that we were able to resolve your issue. Thank you for your review Elizabeth.
It was quick and easy. The ability to print the receipt from the final page of the order was a timer saver too.
Thank you so much Ann for the 5 Star review.
Great service, great product, quick postage great price
We appreciate your review Alyssa. We look forward to you shopping with us again soon.
Received gold cleaning cloth in about 3. Days Thank you
Overview
My Jewellery Shop has a rating of 4.3 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My Jewellery Shop most frequently mention and customer service. My Jewellery Shop ranks 17th among Custom Jewelry sites.
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We specialise in the finest quality jewellery repairs, remodelling and custom designs, and offer a one-on-one, personalised design service with quality workmanship and attention to detail. Experience a seamless and educational journey to creating the perfect engagement ring by remaining involved in the process from start to finish. Our gemstone collection includes an exclusive range of loose diamonds available from all around the world, including GIA Certified, Australian Argyle and Antwerp Diamonds. If you have something out of the ordinary in mind, we can source this for you.
As Australia’s Premier Online and Australasian Award-Winning Jewellery Retailer, My Jewellery Shop is far more than a store, it is an experience. Enjoy shopping in style at our beautiful boutique store on the Gold Coast, or shop with us online 24/7. Our extensive range of fine jewellery includes signature collections of yellow, white and rose gold, in addition to hand-picked precious gemstone and pearl pieces. We also carry an exceptional range of sterling silver jewellery.
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- Gold Coast, Queensland, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Samantha for your lovely review. We look forward to you shopping with us again soon.