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My Forex Funds Reviews Summary
The company faces significant reputational challenges, with numerous customers expressing concerns about perceived dishonesty and inadequate support. Many reviews highlight frustrations with technical issues leading to account lockouts and allegations of unfair rule violations. The customer service is frequently described as unhelpful and dismissive, contributing to a negative experience for users. While there are no positive aspects noted in the reviews, the overall sentiment indicates a strong distrust among customers, suggesting a critical need for the company to improve its communication and support processes to rebuild its reputation.
This summary is generated by AI, based on text from customer reviews
My forex funds is a scam prop firm.
They log you off saying technical glitch and send you mail that you have violated the rules hence you've been failed.
Worst support staff, management is rude and never try to understand your problem.
Never join this prop firm
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Melvin,
As per my last response to your review.
Having gone through this case for days now and your persistent emails and chats to all of our staff, you have now decided to write a negative review because you failed your evaluation.
You claimed you couldn't close a trade, that you actually closed using your mobile device (Metatrader logs this). Your Metatrader application did not have constant disconnect/reconnect issues (Metatrader logs this) and when we asked you to send us your journal just incase there is a local issue of which we are habitually generous with, you sent us you changing accounts from one account (that wasn't the account in question) to another account (which also wasn't the account in question) and after the time the trade had already been closed. We asked you to show us the issue you were having, but you didn't. Now you are resorting to this negative review and an email to our CEO suggesting we don't care about scam reviews and all you want is a refund. If we gave refunds to everyone who wrote a bad review because they failed, we might as well just give our money away to everyone.
It is very sad that you chose the route of blackmail because of a failed evaluation but it is what it is I guess. You have our teams (and CEO's) email if you want to provide us with proper journal logs so that if there truly was an issue, we can resolve it.
Sincerely,
Josh
Edit: Upon further investigation, the journal you sent us also has the account number of 4 other people not using your name in it and you were able to successfully log in. How do you have these peoples account numbers and passwords?