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MyFlowerTreeReviews 1,092

2.7

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MyFlowerTree Reviews Summary

MyFlowerTree has a rating of 2.7 stars from 1,092 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlowerTree most frequently mention customer care, day delivery and worst experience. MyFlowerTree ranks 9th among Flower Delivery sites.

service
452
value
444
shipping
439
returns
416
quality
416

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India
1 review
10 helpful votes
Follow rani j.
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Fraud company
February 20, 2020

Hi,
I had recently ordered flowers on 14th Feb 2020 to deliver to my wife. These guys took valentines surplus charges and delivered flowers and melted chocolates on 14th Feb 2020. When you try to chat with helpdesk about your order you won't get replies even for 2-3 days.
These guys are really a scammers, beware, dont place any order with them as I am 100% sure they will screw it up. You will miss special occasion to make your loved one feel special. I made a mistake, I should have done a bit of review search before ordering. DO AVOID MyflowerTree. These people are big liers. I attach which i seen when i order and what i received.he take extra charges to give heart shape cake but i recev square shape. Why did u do this type of fraud.

Date of experience: February 20, 2020
India
1 review
8 helpful votes
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Bad experience
February 19, 2020

I ordered flowers bouque on "14th Feb" (same day delivery) for Valentine's day surprise but they delivered on "19 Feb". Also there service is not good. And they are not informed to me that it is not delivered on time. Bad experience... Don't buy anything from this site...

Date of experience: February 19, 2020
Sweden
1 review
0 helpful votes
Follow Ajay P.
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Hi,
I had recently ordered flowers on 14th Feb 2020 to deliver to my wife. These guys took valentines surplus charges and delivered flowers and melted chocolates on 18th Feb 2020. When you try to chat with helpdesk about your order you won't get replies even for 2-3 days.
These guys are really a scammers, beware, dont place any order with them as I am 100% sure they will screw it up. You will miss special occasion to make your loved one feel special. I made a mistake, I should have done a bit of review search before ordering. DO AVOID MyflowerTree. These people are big liers.

Date of experience: February 18, 2020
California
1 review
0 helpful votes
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Flowers with Cake
February 17, 2020

Flowers with Cake:
Ordered for Valentine's Day gift but now I received. No number to track.
They are simply looting money and escaping. Fraud website. Nobody should order anything.
I have ordered the above two items FEB -14. But I received Feb-17. I have called many times they will not pick my call. Because they will not provide a proper reason. I received two items(Feb-17) of very cheap quality. They will show one item and provided one different item. Qualityless items. Don't book any items. Fraud app...

Date of experience: February 17, 2020
India
1 review
0 helpful votes
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Worst service ever
February 16, 2020

Ordered for Valentine's Day gift but still not received. No number to track.
They are simply looting the money and escaping. Fraud website. Nobody should order anything.
Should be handed over to police.

Date of experience: February 16, 2020
India
1 review
0 helpful votes
Follow Divya S.
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Scammer Flower tree
February 16, 2020

@myflowertreemft Scammer, close the company dont cheat the customer, refund my amount, u are supposed to deliver in 3 hours its been 3 years and post me the update as cake delivered? I tried to reach you guys but clever people no one will support in support chat,#Ban this company

Date of experience: February 16, 2020
India
1 review
23 helpful votes
Follow Akhilesh D.
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Scam and fraud
February 14, 2020

I had ordered products worth Rs 2100 for same day delivery. Nothing got delivered. Fake update of delivery attempt sent to me over email. No attempt (or even a call) was made. There is no way a customer can call them. This options isn't available. You may only request a call back which I didn't get despite multiple requests. They have a chat option as well but no matter how many pings you make, no one responds. So it's basically a total scam where customer is taken for a ride once the payment is made. Please don't buy on this website.

Date of experience: February 14, 2020
India
1 review
0 helpful votes
Follow Santoshi J.
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Worst. I have Never seen. My husband b ordered for Valentine's day today but not delivered yet also the customer care not picking call and taken extra charge for same day delivery. How can website like this cheating people...

Date of experience: February 14, 2020
India
1 review
3 helpful votes
Follow Ashish G.
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These guys never delivered the flowers(order id *******). It was supposed to be an important day but they ruined it for me. They customer care never responded, and delivery guy only disconnected the calls. Shame real shame! Completely dissapointed. I spoke to these people before placing order and they promised they will deliver within 4 hours.
P.S. Their site says they already delivered, that is another lie.

Date of experience: February 14, 2020
India
1 review
0 helpful votes
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Absolutely Stay away...
February 14, 2020

They started of at 3 hr Guaranteed delivery, however came in 6 hours.
Secondly ordered 10 red roses, they sent mixed bunch with only 3 red, and rest in a hopeless condition.
Called the vendor "AALLAM" who sent the flowers locally from his store, he "RUDELY" responded. Call MyflowerTree. WHY ARE YOU CALLING ME
& those guys don't lift the phone (after various attempts).

Date of experience: February 14, 2020
India
1 review
0 helpful votes
Follow Neha S.
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Worst service
February 14, 2020

Worstest website i have ever seen, the customer care number is not getting connected to any executive for anny query customer wants to know.
I have ordered for something to be delivered within office timings and its 6.30 but my order is yet not out for delivery. They are not ready to fulfill the order and not giving any option to cancel the order not fulfilled within timeline.

Date of experience: February 14, 2020
India
1 review
16 helpful votes
Follow Swati V.
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Why did you open this fraud website to play with customer's emotions. We send give on special occasion to make the event special. And your website ruining this by not delivering order. Your delivery boy use to call recipient to make mid night delivery in the morning and not deliver all the items also send delivered message in mid night only. This is a very very big fraud what you people are doing. I have ordered two delivery ******* and ******* in which I have got one in morning at 8:40 and vase was not there other we still not getyet. Also your delivery boy did not delivered it some one else came to deliver it *******948. Unbelievable. I am not gonna leave this like this because I have tried every email phone number message chat to contact you but did not get any response. It's freaking awfully to have your kind of website on Google. I did not get all the items vase. Tried to contact 100 times but no response from email message and calls, I don't even have clue of my second order. Don't know but seriously there should be a serious action for this website. They can't do these kind of frauds openly

+1
Date of experience: February 13, 2020
India
1 review
0 helpful votes
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Fake website
February 7, 2020

Fraud websiteplz don't buy, placed an order, which showing delivered but I didn't recieved, worst customer care, kept on hold call for one hour, didn't respond

Date of experience: February 7, 2020
Singapore
1 review
0 helpful votes
Follow CAi F.
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A scam company all out to cheat customers! They made up unbelievable stories that cannot proof what they deliver, where they deliver, who they deliver. They tell me items were delivered to the security guard and ask me to look for the security guard to get back. It was a gift to a friend in India. How could a customer look for the undelivered item herself? I truly believe if they cannot show any proof, they are scam company to cheat customers. There are signs of cheating when they cannot even show the picture of what they send. Normally an online gifts company will have proof of the finished product. Please do not order anything from them!

Date of experience: January 4, 2020
India
1 review
0 helpful votes
Follow praveena r.
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Product isn't delivered on time, no proper response from customer care.If looking for a prompt service, please don't order anything other than cakes and flowers. This site is only meant to deliver cakes and flowers on time and nothing else. In all other aspects, this site is an utter disappointment.

Date of experience: August 18, 2019
South Africa
1 review
3 helpful votes
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Fraud site
August 18, 2019

I have placed order to be delivered on 14th. This cake and gifts were for my fiancé and it was first time I had opportunity to send something to her. They have spoiled it totally. I am trying to chat and like 10 times your customer service only reply "Please allow me a moment to check this for you" and never come back. It's very unprofessional of them. They are even not replying to my mails and calls. Please can someone help me how to report a fraud against them.

Date of experience: August 18, 2019
Virginia
1 review
2 helpful votes
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Dont order at all
August 15, 2019

I order a rakhi to my brother its not all reached. They spoiled my time and memories.
PLZ DONT ORDER ON THIS SITE

Date of experience: August 15, 2019
Michigan
1 review
1 helpful vote
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They don't deliver the order on time. Simply show same day delivery. They will ruin your celebration. Pathetic service

Date of experience: August 15, 2019
India
1 review
1 helpful vote
Follow shivani A.
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The organization lacks customer service quality. The product quality is super bad.

The staff does not help the customers.

I ended up paying 1300 INR for something which was never delivered to me coz the staff wont listen to me. They even told me to go and complain about them to consumer court. They dont care.

Date of experience: June 23, 2019
India
1 review
1 helpful vote
Follow Sujith S.
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Had a very bad experience with MFT. They have no control on the products delivered by their vendors. Had ordered cake / flowers for my wife's Birthday - and selected time slot. The products got delivered 3 hours delayed, the cake and flowers were not what i ordered. Rasmalai cake description says real rasmalai - but there was nothing except a dry sponge cake with butter cream in yellow. The flowers were wrong and wilted.
Any day better to go with the know brands like F&P.
They never responded to my mail. MONEY DOWN THE DRAIN.
They dont realize that its customers like us that keep them afloat and not the vendors.

Date of experience: May 29, 2019