I had placed the order for 9th May, paid 99 for same day delivery. The delivery arrived by 12th may. During the period I was given no message or email and incessantly called and messaged all three days, only to receive automated replies. No customer service was provided and I was left to be frustrated. The flowers have already dried out on 13th may. Needless to say the service was pathetic so was the product and I will never be using their services again.
MyFlowerTree. Never ever buy anything from here! Most pathetic flowers and even more pathetic customer service. How would you feel if you receive stale flowers on your anniversary?
It was so damn expensive and it went straight into dustbin. What is even more shocking than the stale flowers was the so called customer service. The complaint raised immediately on chat doesn't count (photos also shared)! The call with customer executive within 30 mins doesn't count! There is no notification sent on mail on submission of complaint. Then according to policy, the complaint raised after 24 hours isn't considered though we raised the complaint on the so called right link within 24 hours but didn't get any email confirmation on the same. Very convenient on their part and surely their customers are not kings!
Wow just wow! Feeling cheated and disgusted!
They will surely fail soon enough if they don't mend their ways!
Look at the attached pics - What we got vs. what is shown on website! Such companies are bad not only for customers but also for other small companies which are fighting with big brands.
There was hardly any difference between the physical picture and display picture. The gift was too great. Pluss, when the order was originally placed, it was showing delivery at 4-6 pm, but it deliverd at 1 hr early.
They take your money and don't deliver. They charge extra as well for same day delivery and never deliver. Worst service. They lost my trust. I tried to resolve the matter but it's waste of time.
I ordered fruit cake. But the cake which I recieved is without fruits. Nd the pic I selected of cake was very different which I got. This is extremely bad experience ever I got. I need an explanation nd compensation. Bcz the more money I gave the product was really not affordable with that price. I am very dissatisfied nd disappointed.
I ordered chocolates for bday and i received it after 7days... its not in gift wrapped even after paying for gift wrap... n for 600rs. Chocolates they charged 1090 including gift wrap... will not suggest anyone to order from here..
I have ordered for a cake, my order I'd *******. It was supposed to be delivered on 2nd August, have ordered it on ocassion if raksha bandhan. My order is yet to be delivered and they are not responding to calls or any messages. Do u guys cheater or fraud? U know how to take money, what after that? Do u want me to move ahead with this, then I will go extreme
Worstest website i have ever seen, the customer care number is not getting connected to any executive for anny query customer wants to know.
I have ordered for something to be delivered within office timings and its 6.30 but my order is yet not out for delivery. They are not ready to fulfill the order and not giving any option to cancel the order not fulfilled within timeline.
It was a good desicion that i chose MyFlowerTree to order a vanill cake. I want to order a cake for my mom. So I send vanilla cake to her from MyFlowerTree. She really liked it and was very happy to get it. Thank for your cake.
I had ordered Sweets & flower bouquets for my sisters to delivered on Raksha Bandhan day, as it was not possible' for me to reach to them.
My Flower tree delivered it, 3 days in advance and spoiled all my surprises,
My flower tree deserves a zero star rating.
They are complete fraud. Will not respond you and on guarantee that your order will be delivered. Also if you see good comments, its cause they are writing it on there own. Please save yourself from this scam. PLEASE DON'T FOOL YOURSELF LIKE I DID.
I would recommend they should send everything together like cake, my mug and chocolates and deliver in a nice wrap. However, the quality of cake was amazing. But overall very happy with your service.
The greatness and deliciousness of chocolate cakes stays same everlastingly in our mouth as I ordered it from at myflowertree and you have such best on time delivery service.
MyFlowertree has indeed added a bit more surprising element to my parents anniversary. Very Good job guys! I m in love with your services. U ppl have some of the best services
Wow what a beautiful flowers and delicious cake you guys have sent for me on my birthday. My friend ordered from the right place I will also use your service now. Great job.
I always prefer Doing something at the drop of a hat and not neglecting to recall our special ones birthday gifting in advance from myflowertree. Very good website to order
We love the egg less cakes specially the fruit one at myflowertree. Their mango and blueberry is mine son's favourite while my wife vouch for red velvet me. Really amazing variety for all
You have really incorporated all the flower and cake designs that my wife wanted for her special event, from having fondant cake to pull up cakes…. Loved it
Deducted money and didn't deliver the cake, now no response from their side despite of several attempts to contact them, they are simply money looters.
I would like to thank myflowertree for the great service you provide people on their birthday and anniversary, very happy though there lil bit of delay of one hr but loved the products.
Answer: Yes, I have ordered Rakhi Set on 21st july, which was scheduled to deliver on 27th July, instead it is delivered on 10th August, moreover the rakhi set which I got was not the one which I ordered. Below are the photos I have already raised the concern to chat portal, but no one responded on that.
Answer: Very poor customer service. I tried more than 100 times in 2days but not a single response received
Answer: Why did you open this fraud website to play with customer's emotions. We send give on special occasion to make the event special. And your website ruining this by not delivering order. Your delivery boy use to call recipient to make mid night delivery in the morning and not deliver all the items also send delivered message in mid night only. This is a very very big fraud what you people are doing. I have ordered two delivery 625484 and 628713 in which I have got one in morning at 8:40 and vase was not there other we still not getyet. Also your delivery boy did not delivered it some one else came to deliver it 7011580948. Unbelievable. I am not gonna leave this like this because I have tried every email phone number message chat to contact you but did not get any response. It's freaking awfully to have your kind of website on Google
Answer: Found Online after searching on google. I won't recommend it further
MyFlowerTree has a rating of 2.7 stars from 1,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyFlowerTree most frequently mention customer care, day delivery and worst experience. MyFlowerTree ranks 4th among Flower Delivery sites.