3 August 2010
This web site is a fraud and is operated by a very shrewd person... Kam Leung, P. O. Box 78989, Mongkok, Hong Kong.
We have ordered (Year 2009) eyeglasses from this site and received the first two(2) pair with no problems. However, we placed an order approximately a year later (May 2010) and have not received the eye glasses and sent e-mails requesting the status... no response to our e-mails. However, our credit card was charged for 2 pair of eye glasses.
Below is additional information I found on the internet about this company.
1. They collect your money and you get nothing
I ordered a pair of eyeglasses from MyEyeglasses.net. They broke in 6 months. Kam told me to send them back and make a payment to PayPal for the repair. They never returned the glasses and do not respond to my emails.
Save yourself $200 and don't buy from MyEyeGlasses.net.
2. Don't do business with them!
My advice is to steer well clear of this company! I ordered 2 pairs of quite expensive glasses back in October 2009. They arrived, but one (for my husband) had a big scratch on it, and the other (for me) was the wrong prescription, meaning that they are completely useless. As they were varifocals and reactolight, they had cost a lot of money. For the last 5 months I've e-mailed them countless times and also contacted them through the contact page of their website, but they have just ignored me. I have always remained polite and reasonable, but they just ignore my e-mails. So I've wasted hundreds of pounds. There's no phone number on the website so there's no way of getting through to a human being to be able to talk to someone. Their so-called 'warranty' on their site is worthless. Money down the drain - don't get fooled into thinking that they're a good option, like I did.
3. On February 16,2009, I purchased a pair of glasses from MyEyeglasses.net for
$178.00. The glasses broke on October 16,2009. As requested by Kam of
MyEyeglasses.net, I returned the glasses for repair on October 17,2009. On November
30,2009, Kam requested a PayPal payment for $16.00 to repair the glasses. I
Supplied the payment on November 30,2009.
Since then, I have heard nothing from Kam. My emails have been ignored.
I believe that MyEyeglasses.net is engaging in fraud by collecting payment for
Services and goods promised that it has no intention of supplying.
Please respond and let me know if I need to contact other places or sites to complain.
Castor M. Surla and Gail H. Surla
2018 Seven Oaks Drive
Kingwood, Texas 773389