Music Store Professional

Bought a Fender FE1225 gigbag of incredibly bad quality, within a few months it started to literally fall apart from normal use. When I contacted them by email, they told me it was due to improper use. Complete nonsense and very easy and cowardly decision to handle it like that. It was not a cheap bag but incredibly cheap quality and musicstore does not want to take responsibility.

Run from this company! I ordered an "immediate" download of a software addon, despite the negative reviews I've read. I thought, "how bad could it be for just an " immediate download?" So, I made the purchase, expecting my " immediate download",and after almost 2 days of not receiving it, I emailed the customer service and explained I hadn't received it yet. They told me they'd look into it. Then in between the time of them looking into it, the code came. I didn't think there was anything else for me to do. So, a couple days after that, which would be today, I received a very rude email from them stating that " our records show you opened the email with the code and therefore have received it", basically accusing me of making a false claim. The correct response should've been something like," sir we show that we sent the code and wanted to make sure everything is all taken care of," or something to that affect. I wrote them back telling them the code came AFTER my email to them and BEFORE I received the code and did not appreciate being accused of making a false claim. I will never purchase from this company again.