website thubmnail of Msdressy

MsdressyReviews 37

2.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Msdressy?
grey star
grey star
grey star
grey star
grey star

Msdressy Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and timely delivery of their dresses, often exceeding expectations in terms of craftsmanship and fit. However, significant concerns arise regarding the return policy, which many find cumbersome and unclear, leading to dissatisfaction when items do not meet expectations. Delays in communication and issues with receiving the correct sizes or colors have also been frequently noted. Overall, while the product quality tends to receive positive feedback, the customer service experience, particularly concerning returns and support, requires substantial improvement.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
3
returns
3
quality
3

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
Follow Christine G.
Unfollow Christine G.
Share Review
Report Review

It's my fault!
November 25, 2024

It's my fault! I didn't read reviews before purchasing. I purchased sports coats for my boys and it's the wrong color, much brighter than pictured in the online photo. The return policy is ridiculous. I'm an avid online shopper but I screwed up and didn't read the full return policy. I saw the beginning which said I had 15 days but not that they'd arbitrarily decide what stocking fee to apply plus I pay return shipping fee. Umm, sorry, no thanks, I'll shop at many other sites that offer better service.

Date of experience: November 10, 2024
North Carolina
1 review
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Share Review
Report Review

Total ripoff
May 10, 2024

Total ripoff! Chinese company that does not honor return policy. Cheap and poor fitting. No such thing as expedited shipping. Took 12 days instead of 3-6. Lesson learned.

Date of experience: May 10, 2024
California
1 review
2 helpful votes
Follow Margaret B.
Unfollow Margaret B.
Share Review
Report Review

Do not EVER buy from this company. I bought a prom dress for my daughter last year. It was beautiful but didn't fit (too large in the bodice) and they refused to let us return it. We exchanged emails once and then they stopped responding... no way to return it and no refund. It is based in China, which would have made it more expensive to return anyway. DO NOT BUY FROM THIS COMPANY. EVER.

Date of experience: March 13, 2014
Maryland
1 review
3 helpful votes
Follow chau b.
Unfollow chau b.
Share Review
Report Review

Do not order from here
January 13, 2014

Do not order from here. I do not recommend it. They make it EXTREMELY hard to return. I wished I knew this before ordering because now I am stuck with a dress I cannot wear. What a waste of money! I ordered a size 4 and received a size 2. At first when I emailed them that it didn't fit. They responded that they made a 2 for me. So I replied and said oh that's is why. I ordered a 4 not a 2. And then they sent me an email saying they made a mistake and that they made me a 4. Well I measured it and it wasn't a 4. I had a friend who wears a 2 tried it on and guess what she fit. So it is obviously a 2 and not a 4. And she even said the dress was tight. Omg I just want to return this thing. Not happy. Bad service. You've been warned. Be smart, don't be like me. I should have listened to one reviewer that mentioned this exact same fact about their unwillingness to let you return a bad product.

Date of experience: January 12, 2014
Nevada
1 review
3 helpful votes
Follow Nerissa R.
Unfollow Nerissa R.
Share Review
Report Review

I was shocked when the dress turned up yesterday - just over one week from placing the order! I was even more surprised as the website still said that the order was processing. It looks like so much care and attention was put into creating this dress and I cannot fault this at all. The money I spent on this just is only 129 dollars, which is a very competitive price, especially when taking its excellent quality into consideration. All in all, I was happy with my choice of the dress!

Date of experience: November 19, 2013
California
1 review
1 helpful vote
Follow Emilie C.
Unfollow Emilie C.
Share Review
Report Review

I did not do any alterations at all which is quite amazing. When I opened my package I was absolutely blown away! I didn't want to break the bank so now I can spend more on flowers! It's a very beautiful wedding gown. The detailing is perfect and it is very well made. The measurements given match received dress and it's pretty well made. It fitted perfectly, the back could be straped to fit exact. I love you guys!

Date of experience: November 13, 2013
Saudi Arabia
1 review
1 helpful vote
Follow Zoe A.
Unfollow Zoe A.
Share Review
Report Review

I was torn between a couple wedding dresses... then I saw this beautiful beach wedding dress on msdressy. I wanted something simple for a destination wedding ceremony. I bought this beach wedding dress for its simple design and cheap price and I love it. The day it got here I ran to hide and try it on for the first time and it fit like a glove. I will visit this shop from time to time

Date of experience: November 1, 2013
GB
1 review
2 helpful votes
Follow Katya S.
Unfollow Katya S.
Share Review
Report Review

My father wanted me to look and feel like the Queen, but in this dress, I feel like a princess. The ivory color was beautiful and the quality of the dress amazing... definitely exceeded my expectations. I used the live chat, in which I had a very pleasant conversation with a representative that not only answered all my questions, but also gave me the information including guiding me as to how to measure myself so I can send my accurate size upon ordering. Thanks for making this wonderful dress!

Date of experience: October 30, 2013
GB
1 review
2 helpful votes
Follow Marlena T.
Unfollow Marlena T.
Share Review
Report Review

When the dress arrived I was pleased to find it is exactly as pictured and the quality of the dresses was spot on. The dress is made very well! The chiffon material is soft and it is comfortable when wearing it. The sizing is almost spot on too, a bit big around the chest area but nothing a seamstress won't fix for a $100. Only negative thing is that the netting is too long and not cut straight, but that is easily resolved with a pair of scissors and 2 minutes.

Date of experience: October 30, 2013
Washington
1 review
1 helpful vote
Follow Hina S.
Unfollow Hina S.
Share Review
Report Review

Today I want to tell some gratitude words to Msdressy. And the reasons why I feel gratitude are as follows. The dress came to me 9 days later after my ordering just as they promised. I was also concerned about the size of the dress, which had to be fit for me. All of these issues were addressed by the online representative. The quality of the dress is unbelievable, in the UK shops it would probably be around £1000 and I got it for £120. Thank you Msdressy!

Date of experience: October 26, 2013
California
1 review
0 helpful votes
Follow Mina M.
Unfollow Mina M.
Share Review
Report Review

Recommended by my close friend Nicole, I visited Msdressy, it is a satisfying site for all kinds of dresses. I decided to buy this dress on the basis of its available sizing, affordable price, glamorous appearance, high quality. The shipping of my dress is faster than we estimated, my order have been delivered to me within two weeks, far ahead of the Homecoming, so that I have more time to prepare for other things. Due to the unique design, the dress could fit my body perfectly in a charming way. Highly recommended to others.

Date of experience: October 25, 2013
Texas
1 review
1 helpful vote
Follow Catherine C.
Unfollow Catherine C.
Share Review
Report Review

I ordered a vintage wedding dress from Msdressy on 13th, July. To be honest, the first sight I saw the dress, I was greatly attracted by the retro and elegant wedding dress. The dress was made out of lace & cost £230 which was a bit nicer than the one £1,025 I saw in a Bridal shop. I have read some not so great reviews on Msdressy.com, but my experience with them has been great. Anyway - go for msdressy.com, you wont be disappointed!

Date of experience: October 24, 2013
Thailand
1 review
1 helpful vote
Follow Jessica T.
Unfollow Jessica T.
Share Review
Report Review

I decided to find my wedding dress with beautiful embroidery I wanted and I found this dress on msdressy. I'm in the Bulgaria and ordered my dress from msdressy in the last week of May - my wedding isn't until November so figured that would be plenty of time. The dress looks so much more expensive than I imagined. It is also features rich detailing such as the beading and ruffles. The fit was perfect! The quality is impeccable! I cannot recommend this site highly enough - it was an unexpected relief!

Date of experience: October 22, 2013
Oregon
1 review
2 helpful votes
Follow Nicole S.
Unfollow Nicole S.
Share Review
Report Review

I was one of 5 bridesmaids for a wedding in December. We decided to get this dress after searching through lots of dresses feeling like we would never find another one that go with the wedding. Although we were concerned about the dresses coming in on time, my dress arrived MUCH sooner than I was expecting - which allowed time for alterations. This strapless ankle length dress is great - really high quality and well made. The entire shopping Experience was great. I want to recommend this online shop eagerly but sincerely.

Date of experience: October 22, 2013
Saudi Arabia
1 review
1 helpful vote
Follow Filipa S.
Unfollow Filipa S.
Share Review
Report Review

After dress shopping and trying to hunt down that bargain and still realizing I would be spending a fortune, I started shopping around on the web. I purchased the gown form Msdressy in soft mint and I fell in complete love with it. The material was of the finest quality and I choose a custom made dress which suits me perfectly. It's just a tad bit big when I got, but my grandmother can handle that. The dress showed off my curves in the right places. It fits my personal style and will compliment my prom as well!

Date of experience: October 20, 2013
Canada
1 review
1 helpful vote
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review

I was very skeptical about buying my wedding dress online. I ordered it extra early so if I didn't like it I had time to get another one. Today I received my dress a week earlier than it should have been. The shipment got to me less than 3 days after I was notified it was shipped from overseas, with a messenger all the way to my doorstep. Once I received the dress, I was fond of it very much. It is perfect! The fabric, the design, the details... all beautiful! I'm a happy customer, thanks Msdressy.com!

Date of experience: October 18, 2013
Thailand
1 review
0 helpful votes
Follow Branislava M.
Unfollow Branislava M.
Share Review
Report Review

I fell in love with the dress on the Msdressy site as soon as I saw it, and although I wouldn’t consider the dress to be cheap at $117 each, compared to what price pay in shops I felt I was getting a good deal. It fit perfectly, it was made of chiffon and it is so comfortable. I am really, really impressed. Thank you so much and please extend my appreciation to the seamstress and dress designer.

Date of experience: October 15, 2013
Nevada
1 review
0 helpful votes
Follow Malin P.
Unfollow Malin P.
Share Review
Report Review

I was really weary about ordering online from Msdressy. I had read mixed reviews from various sites but I decided to take a chance! There was no reply in 3 weeks, I am so anxious so tried again and a message was sent back it was on its way. There was a minor delay only about a week or so but delivery once the dress had been shipped was only two day. The quality of the fabric is amazing; and for the dress to be for this price is unbelievable! To be honest, at first I was afraid and a bit suspicious about ordering my dress through the internet. Fortunately, I got a gorgeous dress. Pair it with the black heels with the rhinestones on the toes --stunning!

Date of experience: October 15, 2013
Canada
5088 reviews
4777 helpful votes
Follow warren e.
Unfollow warren e.
Share Review
Report Review

These kinds of sites usually have FAKE TRUST SEALS for "McAffee Secure" and "Verisign trusted" at the bottom of the page! (real trust seals link back to the accrediting site.)

These losers can't link back because you would see they are fakes!

You can check that out here:
https://www.mcafeesecure.com/RatingVerify?ref=dressale.com
https://trustsealinfo.verisign.com/splash?form_file=fdf/splash.fdf&dn=dressale.com&lang=en

(or put another domain in place of "dressale.com" and check out if its really trusted by McAfee or Verisign)

More info on some of these scams here:
http://replicagowns.blogspot.com
http://www.fraudwatchers.org/forums/view.php?pg=fw_buychina
http://www.sitejabber.com/blog/2011/05/15/wedding-dress-scams/
http://www.cbsnews.com/8301-*******_*******0209/scam-alert-online-wedding-dress-ripoffs/

Check the review boards to see if people are ranting about this company.

Here is a list of a few review boards. Cut and paste the domain you want to learn over the domain "www.test.com" below.

http://www.sitejabber.com/reviews/www.test.com
https://www.mywot.com/en/scorecard/www.test.com
http://www.siteadvisor.com/sites/www.test.com/msgpage
https://safeweb.norton.com/report/show?url=www.test.com

Date of experience: October 14, 2013
Texas
1 review
1 helpful vote
Follow Aradi A.
Unfollow Aradi A.
Share Review
Report Review

Recommended by my close friend, I order 3 dresses for my bridesmaids. My color theme is fuschia, so not something easy to find on the high street. The status of my order had not updated in about 20 days, so we were panicking because we had no idea what was going on with the order at all, it just said payment accepted. Finally, after a few emails we finally received a reply stating that the dresses have been shipped. Anyway, I am very happy with dress for the price and the good quality. If money is a consideration, I would definitely recommend Msdressy.com.

Date of experience: October 13, 2013