website thubmnail of Msdressy

MsdressyReviews 37

2.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Msdressy?
grey star
grey star
grey star
grey star
grey star

Msdressy Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and timely delivery of their dresses, often exceeding expectations in terms of craftsmanship and fit. However, significant concerns arise regarding the return policy, which many find cumbersome and unclear, leading to dissatisfaction when items do not meet expectations. Delays in communication and issues with receiving the correct sizes or colors have also been frequently noted. Overall, while the product quality tends to receive positive feedback, the customer service experience, particularly concerning returns and support, requires substantial improvement.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
3
returns
3
quality
3

We monitor reviews for authenticity

Thailand
1 review
1 helpful vote
Follow Monica S.
Unfollow Monica S.
Share Review
Report Review

Actually have a fancy to the dress for a time. It is the right style that I wanted for my Homecoming. Try on my dress and match the vibrant colored earring; I can settle elegance and active at one go. And I also felt satisfied with its customer services and timely delivery which are with a maximum duration of half a month. Besides, the price is very affordable, I only cost $153 for it when it is associated with a big discount, much cheaper than the local store. Thank you for everything!

Date of experience: October 12, 2013
Virginia
1 review
0 helpful votes
Follow Sarah G.
Unfollow Sarah G.
Share Review
Report Review

About two months ago, when I browse some online shops, I encountered with some gorgeous dresses in Msdressy.com, and I ordered one. This dress has arrived timely, when I tried it on, I was excited; the dress was in floor length and made from the satin. And what was more, the eye-catching beading decoration in the upper part was really sparkling and making the overall simple designs more fascinating. Apart from the dress itself, I also liked the rapid delivery they offered me. It totally takes 10 days from placing the order to get the dress. I am extremely pleased! Thank You MSDRESSY.

Date of experience: October 11, 2013
Saudi Arabia
1 review
0 helpful votes
Follow Tania S.
Unfollow Tania S.
Share Review
Report Review

Purchased a dress from Msdressy last month. It’s stunning and of very high quality. The embroidery work is amazing, I was worried it would look tacky but its retro style looks very chic. Even with the cost of the alterations that need to be made (ordered larger than usual just because I was a bit nervous about buying online), it deserve the $! I was apprehensive to purchase from abroad but there was no need to worry at all! Worth the risk for me!

Date of experience: October 10, 2013
Washington
1 review
0 helpful votes
Follow Charlene L.
Unfollow Charlene L.
Share Review
Report Review

I was very nervous buying from online - my dress cost $150, after reading so many terrible reviews mixed with amazing reviews, I choose one dress for a try- not perfect but realistic for the price I paid. The construction is very well done and the dress is very simple while still being elegant! The hem is quite squint but I'll need the dress shortening anyway as I deliberately ordered it longer, so this will be fixed. Anyway, I’m pleased with this dress.

Date of experience: October 10, 2013
Saudi Arabia
1 review
0 helpful votes
Follow Aradi B.
Unfollow Aradi B.
Share Review
Report Review

My dress arrived in the mail recently and I was really pleased with my purchase! Good quality, came as pictured, but unfortunately this dress is not the one for me. For you that sure this is what you want - go for it, you won't be disappointed with the quality or sizing. Thank you msdressy.com if I ever need another dress I will definitely use this website again and recommend it to others!

Date of experience: October 9, 2013
Massachusetts
1 review
3 helpful votes
Follow Stephanie N.
Unfollow Stephanie N.
Share Review
Report Review

I received my dress last week and it was identical to the dress in the picture, great quality and I was extremely satisfied, while it was too big (alterations will have to be done). I was nervous because I wasn't sure if it was the same as the picture and yes it is. I saved so much money purchasing through Msdressy and am very pleased with my decision.

Date of experience: October 8, 2013
Arizona
1 review
3 helpful votes
Follow Tallia K.
Unfollow Tallia K.
Share Review
Report Review

I tried on the dress at a well known local bridal boutique and Msdressy offered the same dress at half the cost. The dress is so solidly and well made. It came in a timely manner and for being custom ordered it couldn't fit any better. The quality is outstanding. There was a hefty customs charge, however, it was not a concern, considering the low price of the dress in the first place. Really appreciate for sending me such an amazing dress!

Date of experience: October 8, 2013
Massachusetts
1 review
3 helpful votes
Follow Erin L.
Unfollow Erin L.
Share Review
Report Review

I received my dress and it is wonderfully made! I really like the design and the silhouette of the dress, makes looking good on me. The dress is so lovely yet sexy; I just love it! I ordered it custom made, and was amazed at the speed of shipping, the dress was delivered within 2 weeks of ordering. Cannot Thank You enough, defo recommend xxx…

Date of experience: September 29, 2013
Virginia
1 review
2 helpful votes
Follow Yaya S.
Unfollow Yaya S.
Share Review
Report Review

ABSOLUTELY STUNNING!
September 27, 2013

ABSOLUTELY STUNNING! The dress I got from Msdressy is fabulous, and of such excellent quality! I had been looking for months to come across this site and I knew the dress was the one for me. It only costs two weeks from placing an order to get it. Thank you everyone at Msdressy for relieving me of at least one of the pressures of the Homecoming! Good service and great prices.

Date of experience: September 27, 2013
China
1 review
1 helpful vote
Follow Julia S.
Unfollow Julia S.
Share Review
Report Review

Dress is absolutely adorable! Fabric is of very good quality, looks amazing. I also got it a lot earlier than I thought! I would have to pay 4 or 5 times as much for a dress in a bridal shop and don't think even then the quality could have been better. Thank you for your beautiful product and wonderful service!

Date of experience: September 27, 2013
Michigan
1 review
5 helpful votes
Follow lisa j.
Unfollow lisa j.
Share Review
Report Review

Do not I repeat DO NOT buy from this company! I ordered a Prom dress for my daughter and when it finally came it was in the wrong color and the material was thick looking and was not like the dress in the picture. I was told to ship the dress back which was in China and cost 70.00 to ship as they don't pay for shipping, and I haven't received my refund as of yet.

Date of experience: April 29, 2013
New York
1 review
3 helpful votes
Follow Carlise R.
Unfollow Carlise R.
Share Review
Report Review

I ordered my dress on April 5th for my prom on April 27th and have not received my dress yet and its Thursday. This site does not communicate with you or work with you at all. I'm very disappointed and in tears over the ordeal.

Date of experience: April 25, 2013
Finland
2 reviews
2 helpful votes
Follow Lizzy K.
Unfollow Lizzy K.
Share Review
Report Review

I have been in contact by email with this site and a representative of this site just told me that the msdressy site is hacked and they are now dressestylist dot com.

Date of experience: April 12, 2013
Australia
1 review
5 helpful votes
Follow Justin R.
Unfollow Justin R.
Share Review
Report Review

WORST SITE IN THE WORLD. DONT BUY! My girlfriend tried to buy a dress from this site. Paid the $ and a month later no dress and no reply to 3 emails. BAD PEOPLE, NEVER EVER BUY FROM THEM. RUN THEM OUT OF BUSINESS!

SPAM THEIR FACEBOOK WITH BAD COMMENTS ON PHOTOS!, because they delete or dont let you see a post on their timeline... www.facebook.com/MsDressy < SPAM AWAY DESTROY THEM!

Date of experience: March 16, 2013
Singapore
1 review
3 helpful votes
Follow Krist K.
Unfollow Krist K.
Share Review
Report Review

DO NOT DO BUSINESS WITH THIS COMPANY!

I tried leaving a review on their website but they do not allow it. Therefore whatever reviews you see on their website is vetted and only the BEST is selected. This provides an exceptionally BIASED view. It is NOT based in the USA but in CHINA. Be wary of the "Quality guarantee" and "Customer orientated service"

I ordered a dress that did not fit despite giving my measurements to have it custom fitted. After a series of email going back and forth, the conclusion was for me to receive a 70% refund after stocktaking costs. This was in October 2012, and it is now January 2013 and I have yet to receive a single cent in my paypal. This is after 3 emails to try to get a correspondence. I even went as far as to leave a facebook post on their page which got deleted.

An extremely disappointing experience that would make me doubt its credibility and believe that all the reviews were either paid or made up.

Date of experience: January 21, 2013
Massachusetts
1 review
5 helpful votes
Follow p m.
Unfollow p m.
Share Review
Report Review

DO NOT do business with this company. They sent me the wrong colored dress and tried to tell me it was the one I asked for. The color I wanted was the color shown in the picture on THEIR website. Doesn't get any clearer than that. Customer service TERRIBLE

Date of experience: January 7, 2013
Canada
2 reviews
4 helpful votes
Follow DONNA L.
Unfollow DONNA L.
Share Review
Report Review

DO NOT ORDER FROM THIS SITE

Grad prom wedding dresses

I tried to order a dress. The site claims to offer all kinds of payment methods but when you try to check out you are offered only visa or a money transfer company. When you go through to visa, you are warned that you are entering a non secure site. I tried to call the phone number provided and there is no connection. I sent e-mails asking about a pay pal invoice and no response.

Date of experience: November 23, 2012