Nice "looking" ships but poor service.
Submitted 2 information requests via their site.... NO REPLY
3 commetns to their Facebook page also indicating that I still need assistance.... NO REPLY
It's been over a month and never heard back from anyone. Since booked with TUI... All-inclusive cruises, drinks and gratuities also included. Yes smaller ships but better service and less extras to pay for.
MSC needs to get their act together and realize that customers are the way they make money!
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