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Member since November 2015

  • Reviews 3
  • First to Review 1
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3 Reviews by Janette

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Borderfree

Borderfree

9/16/16

Ordered a very expensive purse from this website got several email saying that that was there was a problem with my order but then it would be fulfilled. My last email says that Dooney and Bourke cancelled my order. I'm so outraged .
I know you worked for a company that sells to the public on line enter tradeshows. This service that I received was deplorable

MSCCruises

MSCCruises

11/20/15

between the cruise company that I am booked with an MSC cruises nothing but passing the buck over some major problems .

CruiseDirect

CruiseDirect

11/18/15

So we booked a cruise with cruise direct this year. Once they had our money they were not interested in communicating with us much anymore. We had several problems booking into the cruise company only to find out the cruise company also had misinformation. this was not the fault of cruise direct.

But I can assure you that between the two of them persistently passing the buck neither company attempted to contact me directly I even posted on Facebook pages complaints trying to contact these companies numerous phone calls numerous live chat with promises repeated promises to contact me in 48 hours. Meantime I initiated almost all contacts.. Still they pass the buck to the other company

Very very poor customer service on the part of both companies.

Janette Has Earned 6 Votes

Janette F.'s review of Borderfree earned a Very Helpful vote
on 1/11/17
Janette F.'s review of Borderfree earned a Very Helpful vote
on 11/28/16
Janette F.'s review of Borderfree earned a Very Helpful vote
on 10/19/16
Janette F.'s review of Borderfree earned a Very Helpful vote
on 10/10/16
Janette F.'s review of Borderfree earned a Very Helpful vote
on 10/3/16
Janette F.'s review of CruiseDirect earned a Very Helpful vote
on 3/25/16

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