Mr. Rooter Plumbing

A few days after writer the 1st bad review something else they did broke and I am blackmailed into cancelling my charge back so they fill fix the new problem, all of this is causing great wear and tear on my new, very expensive pump and shortening its lifespan by who knows how much, plus there is the power usage from it running so much.

My water heater did not light. I called them for a repair. They send 2 people who were very nice. THEY HAD NO TOOL BAG! Not sure how you do repairs with no tools.

So this s how the scam works. You look at the watewr heater and then say that it's 1 year past the warante period. It's now time to buy a NEW water heater. They didn't try and do any repair. All they did was go into selling mode. I was mad that they didn't even bend down to take a look. They had no flashlight, nothing except an Ipad to write an estimate for a new water heater.

I called the corporate headquarters and spoke to Linda in the customer service department. She was nice and said that the franchisee would call me back. After a few days still no call. This is probably the corporate culture, why do a repair when you can rip off the customer and say that you need a new water heater.

==> THE ESTIMATE (SIT DOWN FOR THIS ONE)
If you give an estimate you let the customer know the make and model number.
Their estimate gave nothing except a price of $1,500.00 This is the scam way of doing business of Mr. Rooter.
The corporate phone number for Mr. Rooter is *******400.