MrFluffyFriend

SCAM; return is very expensive to a Chinese address. Chinese JUNK. Cannot post reviews on their site and every review has a picture...written by THEM, it is a big SCAM.
Ordered one bed for $85, they added another to my cart for $58.10 and charged my card for both. Asked them right away to cancel both and they said i had to wait for them to come in to return. Came in, tried to return to the Chinese return address given but it would cost $108 to return. Already out 141 and didnt want to add another 100 because i know it will be impossible to get a return. The beds are complete CRAP.

My new rescue a 7 lb. Chi/Yorkie mix has been a challenge with everything. He does not like to be separated from me and was waking me up at 5 am. from his crate. I bought this cuddler and put it in my bedroom next to my bed and omg! I get to sleep until 7 am now. My dog loves it.

Don't buy from them. They won't exchange anything if it's the wrong size and they won't give you a refund. They tell you they will if you mail it back to them maybe. But you have to pay to have it mailed to China which will cost more than 100. They suck. I let them know this and they offered me $7 back from my $30 purchase. Again they suck. It also took almost 2 months to arrive after I purchased

The bed is fine. What is not fine is the false pretense of free shipping. TWICE they came with postage due! Makes me wonder how many people get taken by this and just pay it. Get a check on your shipper! "Jane" is a problem!

I ordered this bed for my elderly lab. Within 2 days I lost my forever friend.
I emailed these uncaring people to cancel the order. Their response was it is in the warehouse waiting pickup for shipping and due to thousands of worldwide items for shipping it cannot be cancelled. That was February 4th. Since then I have notified my cc company filed a dispute and I'm still getting shipping notifications with no tracking information. This company (if that's really what it is) needs to be banned from selling anything in this country. There's no reason in the world why a couple of taps on the computer they can't fix this problem. It's quite apparent they are money grabbers and not one bit interested in our pets. STAY AWAY FROM THEM, IT'S A SCAM!

I bought a dog bed on the myfluffyfriend.com website.
The website stated that "if you or your pet decided it's not a perfect fit, 100% refund is assured" - THIS IS NOT TRUE.
The bed I bought got broken after the first laundry, and I wash everything on a delicate regime only.
The customer representative "*" first said they don't refund because I washed it on high temperature (this is not true), and after several emails offered 15% discount.
After my first review they reach out again and offered 30% discount.
All attempts to talk to a manager are useless.
This is not an American business.
They are scammers.
Do not buy anything from them unless you want a headache and nothing else. You will waist your money and time.
* Personal details redacted by admin

It took 5 e-mails to be told "you can return it to our nearest warehouse at your own expense. 3 more e-mails to then be told that the warehouse is in China. Horrendous quality, and the wrong size. Other reviews have stated that if you open their packaging and then pay to return it, it won't be accepted.

I have a 6 year old rescue dog that is terrified by lightening, rain, and thunder. She lets me know a storm is coming long before the sky gets filled with clouds and things get dark. The wrap around coat I used in the past never worked. She didn't give the MrFluffyFriend pillow much attention the first two days it was in the house. However, when a typical Florida thunder, lightening and rain storm arrived on the third day she couldn't get in the pillow fast enough. She calmed down much faster than usual and went to sleep.

Ordered two beds... arrived months later... NOT AT ALL as advertised. Completely inferior product. Tried to return but you need to post back to China at your expense, so not even worth it. Contacted the company for a refund - they say 'post them back'. Absolute crap product - cheap materials, I wouldn't even let me dog sleep on it! Company don't have a phone number, don't have a complaints department, and won't refund me my money. They offer a discount code for my 'next purchase' with them... WTF... as if. DO NOT BUY.

Not worth the money. You may as well get a cheap one from a different shop. So expensive for a completely basic brand. It's a great bed, for £20. Not a penny more, definitely not worth £72! A dishonest company.

Hi everyone!
Please read this before considering purchasing anything from this site! I made a purchase almost 3 months ago, and NEVER RECEIVED MY ORDER! I requested the company to contact me and all I received were automated messages from their support email address stating that they're sorry and that my parcel is on its way. I've been tracking the parcel and it's status has been the same for the past 2 months! I made numerous attempts to rectify the situation by requesting for a refund seeing as I've not received the item and it's been a long time for an online purchase! I have received no further communication from this company to assist me! PLEASE DONT PURCHASE! This is essential drop shipping! They don't know what they're doing and can't be trusted! Many other better items out there! Don't buy anything from here!

I bought the bed and the blanket. Unfortunately my dear doggie died last week but she adored her cozy bed and blanket. She couldn't wait to get into her bed! I am about to adopt a new furry friend who, I am sure, will love what my previous pet left.

This dog bed looks great, however it is very minimally stuffed and very flimsy. It does not provide any support for my dog! I hate that I wasted my money on it. I would suggest you look elsewhere. It's not worth the money.

I am STILL waiting for the bed I ordered. Customer service is not good. They will not answer my questions and give round about scripted answers if they even respond. I better receive it soon and I hope it is worth the money I paid.

Finally received the dog bed. It is a farce. My dog wouldn't go near it. I contacted company. Told I could send it back at my expense! They claim there are warehouse in the U.S. but the return address is in China.
I paid $83.00 for it. It is now offered at $36.00. This is a SCAM.

We ordered the XXL bed...and the bed that came in the mail is extremely small and looks nothing like the pictures from the website. I feel that this product is deceiving. I have contacted customer service for a return and have heard nothing back. Paying $85 for a dog bed and getting what I got - an inferior product of this quality is disappointing.
I have attached a picture from their website of the dog bed AND what I got in the mail. See for yourself. My dog is only 65lbs.

Lovely, super soft, just a week to arrive, very happy, thank you seller, I recommend to buy here, the size of 60 centimeters, my psa dog nearly 5 kilos and it fits perfectly. Very soft. The dog immediately liked it.

I purchased this bed for my 14 year old arthritic pitty. Unfortunately, it is not as described in the ad; the bed is akin to having a furry blanket on the hardwood floor. She is no better off sleeping on this bed than if in the floor.

It took a long time to get once we ordered them but it is worth it. Our dog loves this bed and has been the calmest he has ever been in his life. He is is highly anxious and this bed has calmed him down. We also enjoyed unwrapping the beds and watching them expand.