MovingHelp

Don't hire Certified Movers. I called them twice. They never showed. When I called them after waiting for them for an hour they told me to be patient they were on another job. I had already got the. O ING truck so I ended up having to pay for uhaul moving truck k but no mo e because of irresponsible movers. DON'T HIRE!

No-show alert! We scheduled 2 movers but they NEVER SHOWED UP! Phone was off and didn't respond to our texts! Called the company's phone number *******550 from MovingHelp account for help. The guy who answered the phone said that he will get it back to us, but he NEVER DID. Called in, left voice message... and... nothing. Talked to Uhaul, who brushed off all the responsibility. We had been left with bunch of packed boxed and furniture, but no help. We are filing complaints with FMCSA. Do Not use their service. It was a horrifying and extremes frustrated experiences.

MovingHelp.com only puts you in touch with movers, but they will not stand with you in the event of an issue. You are forced to work it out directly with the mover, which basically means you are HOSED. I even had a mover (EZMove in Tampa) not show up for a move, and after contacting MovingHelp.com for help, I was told to work it out directly with the mover (who would not even answer my calls after they no-showed), but then the customer service representative that I was chatting with ended the chat (yeah, even worse you can't even speak to a real person). In summary, MovingHelp.com and EZMove in Tampa are definitely not worth the risk. Work with a reputable company if you want peace of mind that you'll have a smooth move.

I scheduled my moving two and a half weeks in advance, confirmed and double checked the availability by phone and email, called the guy the day before to make sure everything was going ok. Dash answered the phone and said I was all set and then, at 10 am the next day when I was signing the papers for a truck rental that idiot called me saying that he didn't remember about another scheduled job for the same day and the same time. I was in panic! How can these people be so irresponsible? They charged my account on the same day I booked the moving and then this happened. Mother&^%$! Fortunately., I found these guys from movingdmv.com who did a magnificent job for a very reasonable price. Otherwise, It would have cost me hundreds more. Thanks, MovingDVM.com and F&%$ MovingHelp.com
Oh and if somebody thinks this is a fake review can contact me I will expand the whole story.

The movers did not show up for the job and we waited for one hour at the site. We had rented and driven a truck for two hours only for the movers to not show up. In the end we paid for the truck and were not able to load some of the things we planed to. This is very disappointing and unprofessional. We could have been warned at least a day in advance if no helpers were available. "Safe Convenient Reliable"? Definitely not! Total SCAM!

U haul is partners with Moving help and when uhaul truck is rented there is a page with moving help for movers. Moving help hires people who are not bonded or insured so when my furniture was severely damaged by their lack of care there is zero recourse. I contacted moving help and there is no way to get help, they ask you to tell the movers the issue and moving help sends message and the movers can resolve or ignore, no help they shrug and move on. I will definitely spread the word! Uhaul states moving help isn't affiliated with moving help and moving help states they are just a market place and don't recommend any of the companies they have on page. I trusted moving help because it was on Uhaul page. I would have hired professional help and will do so in future.

This was my first big move and I made sure to book help weeks in advance. I used Make it Happen Movers, and boy did they not make it happen. I spoke to Josh who was very nice over the phone, and they said they would arrive between 8 and 9. At 9am the day of, I called and left a voicemail. Nothing. At 9:30 I called again, the same number, to discover that Josh's voicemail was gone, and the automated voicemail read me a different number. I, a small woman, moved my entire apartment on the 3rd floor completely alone. It took me over 2 days, and absolutely nothing from Josh, who apparently uses a google voice number or something so he can ditch customers if he feels like it. The absolute worst. I will never use moving help again. And Josh, if you're reading this, I hope you enjoyed your Saturday morning because I certainly DIDN'T.

This was a nightmare and movinghelp is totally useless, how they are still in business is mindboggling. No contact phone number, all the movers are "contractors" moving help assumes no responsibility for anything. The contractors are not vetted, certified, insured nor bonded, and uhaul, what a joke they want your money, they could care less about you nor your move and though this company is part of uhaul, uhaul does nothing if they screw up.

Peter called to set this move up after I booked through U-Haul. He seemed pleasant enough. Wow. Total wolf in sheep's clothing. From that moment on, he became a complete unresponsive a-hole over the phone/text. Movers never showed up despite 11 phone calls from me to Peter and multiple texts. AND, when I asked for a refund, he told me how to get one on the website, but NEVER even apologized for messing up the whole day. Wound up hiring last-minute movers and 10x the cost! STAY FAR FAR AWAY!

I had planned, called the movers to confirm the day and time but the movers never showed up. I had only receive information at mid-day during the move, hours later that the movers were not willing to work and they wanted to re-schedule the move.
I had a rental truck from U-haul, everything packed up and I was at the end of the lease for my apartment. No alternative. And at the end nobody is responsible.

This company is not reliable.

On July 30,2 men from a company I hired through moving help "loaded" my U-Haul truck.
They did use furniture pads on everything they should have and I now have damaged furniture.
They loaded large, heavy items on top of smaller, light weight items. As a result, there was an avalanche when the truck was unloaded and several items were broken and/or damaged.
When I called Moving Help, they told me I needed to talk to the company that did the work. After the owner of that company wouldn't take responsibility for what his guys did and told me they weren't insured, I called Moving Help back. They told me that they don't have any control over what their contractors do and that they don't require them to carry insurance.
In other words, they don't care.

I hired "A+ Reliable Movers" (so much for the name) and even confirmed with a guy named Josh the day before they were scheduled to help us move. He said they would arrive between 930 and 10 on June 15th. They NEVER SHOWED UP. Josh would not answer my calls all day and still to this day will not answer my calls. I have left voice mails and text messages. I have even contacted a Jennifer Carson who I think owns his cell number because that is the number that comes up. So, if you book moving help and you get a call from what looks like Jennifer Carson at *******961 and it's a guy named Josh and he wants to schedule your move, just hang up as he is a scammer and will not show up. I have reached out to Customer Support on moving help's website and have not received a response.

This company is horrible, DO NOT USE. I booked a moving company for help with our U-Haul and never received a confirmation email with the moving company name and contact information. I waited to hear a confirmation from the company and never did, so I had to seek out the contact info myself, which I was only able to do by making an account on this website. Once I found the company information, I called the phone number listed and was sent directly to voicemail several times. After multiple attempts, I was unable to get in contact with the company and tried to contact the customer service at movinghelp.com. Since they do not have a phone number listed, you can only talk to a robot through a chat and all they were able to do was tell me how to cancel my order. Although they did provide a refund for the order, I would not recommend using this service to book any moving company. Do your own diligent research!