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How would you rate MOTOsafety?
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California
1 review
1 helpful vote
Follow Rachel T.
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My teen driver was just starting to drive and I thought this would be a great app to track her driving while we were not in the car. However, a few months into the service, the service stopped working and showed "no network connectivity " 90% of the time. We sent a request to trouble shoot but ended up getting runaround and after several weeks of cancellation request, finally got a call from a supervisor who advised they could only refund one month.
The device also started beeping constantly, which made it annoying the my teen driver, along with being a distraction. Poor product design?
As a business owner myself, I understand the importance of having a good product and also great customer support. There was neither in this case and sadly I am a disappointed customer who cannot refer them to others.

Date of experience: September 17, 2020
Alabama
1 review
0 helpful votes
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Meh
December 15, 2021

We have been using this device for two years (2019). So far I have had to replace it once when it stopped working. We are having problems again with the device just stopping and IT is telling me that that can happen when it is in a bad area, but this bad area lasted 24 hours and again 7-8 hours while in transit from Florida to New Orleans. Clearly, something is wrong. I asked if we could switch out the unit as I suspect it is going bad and was told yes but they wanted $80 to insure I sent the old one back. I was taken back considering we have been with them paying all this time with no problems and they did not ask this of us the first time. I am done and looking for another service provider. For $80 I can try someone else out.

Date of experience: December 13, 2021
North Carolina
1 review
0 helpful votes
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Peace of Mind
October 28, 2020

This device has allowed my teenage son to focus with discipline, on his driving techniques and bad habits. I love receiving daily reports and we discuss how he can improve driving safely. Since installing the device, he has received a grade of A, and an occasional B daily. The B grade is usually for braking alerts. I highly recommend the device to anyone wishing to improve their driving performance.

Date of experience: October 27, 2020
Oklahoma
1 review
0 helpful votes
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Fraud!
July 23, 2021

They do not tell you that specific cellular networks must be in your area. After you get the item and it will not work, they refuse to give you a refund. Their advice is simply "Sell it on Ebay. It is yours".

Date of experience: July 23, 2021
California
1 review
1 helpful vote
Follow Daniel W.
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You know the businesses that make it really tough to cancel and offer no refund or proration or even to let you use the month you just paid for after you've cancelled as a way to manipulate you into forgetting and paying for another month. Also careful, Barclay's credit card let them continue charging an expired credit card. To get to the cancellation desk, you need to be transferred 3 times at least.

Date of experience: May 7, 2019
Missouri
1 review
0 helpful votes
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It gets the job done
October 28, 2020

I tried so many systems and this one is the most advance for the an=mount of money I pay a month for the quality of service... well it makes sense. I recommend this for any parent that or any person that has elderly parents.

Date of experience: October 28, 2020
Arizona
1 review
0 helpful votes
Follow Gavin G.
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My father in law got lost driving, 50 miles away, after we moved to a new home. We activated an older MotoSafety module and told him how we were tracking him. He would call and ask where he was and we knew when he left the Geo-fenced area. Ultimately he said he wasn't renewing his drivers license, as he realized he shouldn't be driving. We were so grateful. Thank you MotoSafety.

Date of experience: May 19, 2020
Texas
4 reviews
1 helpful vote
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Best Product!
August 20, 2020

I use this to track my college aged child. It gives me such a piece of mind knowing where he is. It even gives you driving reports of speed, brakes applied etc.
They have awesome customer service. I even called them on a Saturday am and they stayed on the phone with me until problem was solved.
I've had this product for a year and only had one problem which they solved when I called.
I HIGHLY RECOMMEND THIS PRODUCT

Date of experience: August 19, 2020
Washington
1 review
0 helpful votes
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No return policy
March 18, 2022

The tracker was anywhere from 32 min to 1 hour 30 min lag time so at 60mph it could be off by 30 miles. Driver actions like hard break or rapid accelerating could not be attended to in the appropriate time. The worse thing. NO RETURN POLICY ON THE DEVICE.

Date of experience: March 18, 2022
Virginia
1 review
2 helpful votes
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Watch for charges
August 22, 2019

This company charge you extra month even if you call and canceled their service. I call about 7 to 10 days before the new month began to stop the service and they still charge me the following month. I called them and report that they charge me and need it a refund and they said that they did not have any notes about me canceling, i do not write reviews but this time this issue deserves to be known by othere so they can be carefull with this company.

Date of experience: August 22, 2019
New Jersey
1 review
2 helpful votes
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Crooks
August 10, 2022

Once they get your credit card, they keep charging and make it impossible to cancel. Just check the website out and search how to cancel before you buy. Nothing nowhere!

Date of experience: August 10, 2022
Nigeria
4 reviews
19 helpful votes
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Unique service
April 1, 2020

I've tried this tracker couple of time it work fine with the help of this professional hacker CRAIGCYBERGHOST (at) Gmailcom with his professional intervention on this app I was able to use it track my cheating husbands phone activities remotely I'm able to access his chat calls emails location pictures videos WhatsApp and more to get proof of him cheating if you ever need a reliable professional hacker then contact Mr Craig on his email above he's 100% assured

Date of experience: March 31, 2020
Georgia
1 review
0 helpful votes
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Peace of mind!
October 27, 2020

Great for new drivers helps keep them on a short leash and also tracks the maintenance reminders
Price is also good

Date of experience: October 27, 2020

Overview

MOTOsafety has a rating of 3 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. MOTOsafety ranks 9th among GPS sites.

service
4
value
4
shipping
4
returns
3
quality
4