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How would you rate MotorTrend?
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Ohio
1 review
0 helpful votes
Follow Amanda J.
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Motor Trend has cancelled its best show "Dirt Every Day". It was safe to watch with the whole family. We'd crack up and learn things. Please bring it back. We cancelled our subscription after having it for over 5 years.

Date of experience: January 11, 2023
Texas
1 review
4 helpful votes
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Horrendous customer service!
November 16, 2021

I ordered two things from the website, stuff for my boyfriend who lost his dad this year and Roadkill was one of their favorite shows. Over three weeks later it finally shipped, could NOT get ahold of anyone until it shipped, it shipped without my full address (even though when I ordered it showed the full address) and to top it off I only received one item and no reply email. I've tried to contact many times and nothing but an automated message. Don't waste your time.

Date of experience: November 16, 2021
California
2 reviews
4 helpful votes
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Straight ripoff
December 8, 2021

I placed an order with the Motor Trend shop 6 weeks ago, and I have received nothing and have had all of my inquiries ignored. They charged my card the day that I placed the order, but took almost a month before they claim to have shipped anything. Then over 2 weeks after saying they shipped my order, I have still received nothing and they continue to ignore my emails. Motor Trend and the Wildflower Group that runs their store and just a ripoff!

Date of experience: December 8, 2021
GB
14 reviews
14 helpful votes
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Great magazine
November 18, 2021

I read plenty of books about cars and magazines as well. I have decided to find new magazine in order to read new articles about cars and motorcycles. I found this service in the internet and I was really interested in the material which is presented here. Now I'm waiting for new edition every month and I try to earn more money in order to afford myself to buy this magazine. In my opinion, people always should read something that they really like in order to be happy. This service is great and I'm sure that I will buy magazines here more and more, because the materials is great.

Date of experience: November 18, 2021
Missouri
1 review
0 helpful votes
Follow Robert A.
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After subscribing to the MotorTrend+ streaming service, it was good for a while. A few shows I regually watched were available with extra episodes. However now that I have seen all I want to see I tried to cancel the subscription (Note: MT+ says '... cancel anytime...' Well, no you can't, you try and get a message that says because you paid for the service you can't request they cancel it, you have to wait till it runs out, however here's the rub... it autorenews! So you can't cancel it, period. Sent letter advising of legal action under the Missouri Merchandising Practices Act (MMPA), we'll see how this goes. Class Action lawsuit anyone else in Missouri?

Date of experience: August 25, 2022
California
1 review
4 helpful votes
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Worst experience ever
April 20, 2021

Thieves, Crooks and Worse, could not refund me my auto renewal subscription even though i previously canceled, when i saw the charges i sent an immediate request as did my wife, denied me and granted her as an exception? Wtf? Discrimination!

Date of experience: April 20, 2021
New York
1 review
4 helpful votes
Follow paul d.
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After redoing my plans to make sure I would be able to watch mecum kissimmee 2022 because my buddy was buying a car at this auction i watched for 2 days the car's finally next on the block but motor trend tv goes 2 commercial showing the same idiot commercials they been showing for 2 days and by the way this was not a low dollar car but a high end one but evidently the morons at motor trend are more intrested in showing commercials not the auction i'm all done watching the phony car gurus of motortrend and all there shows and commercials

Date of experience: January 14, 2022
South Carolina
1 review
0 helpful votes
Follow Glen M.
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I have been watching this channel for years. They have had a bunch of innovative and unique programs. Enjoy the British based programs since I get to see things we don't have in the states. Builders and repair shops doing real work are the things I like. Lately they have moved towards Roadkill and a bunch of other programs of young crazy guys. These programs suck. I do not watch motortrend for days at a time due to programing of this crap; I have been watching it less and less. I anticipate eventually not watching it at all if Roadkill take over the programing.

Date of experience: June 13, 2023
Oklahoma
1 review
0 helpful votes
Follow Billy D.
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When are they going to start showing different episodes and stop showing same one all the time like full custom garage same one six times already in two days I know they got tons they could show and Texas metal trucks 4u joe Martin love these shows and more my TV in living room and bedroom stay on this station 24/7 most of the time but when you watch a show and than show comes back on and it's the very same episode you just watched any input on this

Date of experience: May 24, 2023
Iowa
1 review
1 helpful vote
Follow Mike T.
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I subscribed to 24-issues of Motor Trend Digital back on April 3 of this year for the price of $14.99. The order confirmation from Motor Trend Digital stated to allow 4 to 6-weeks before contacting their Magazine Customer Service and $14.99 was charged to my credit card account the next day. So far nothing. I have contacted Motor Trend and was told they have nothing to do with MT Digital and the only way to contact them was through email. I have tried sending emails twice with no response. I thought Motor Trend was a much better company than this but apparently not. The fact I am out $14.99 isn't the issue. This issue is I can't find anyone that cares about my concern. Lesson learned!

Date of experience: June 22, 2020
Indiana
1 review
0 helpful votes
Follow Reginald F.
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Why is it that when us as Black people start doing something that get popular and know that white people of power find a way to steal are success in stead of putting a Black host on your channel you guys go out and try to feel the gap with one of your own race members, I truly did love this channel but who ever is behind this channel making decisions should be fired and the channel should be removed from tv no longer watching this channel no longer this is sad before and give are Black people are Respect, you guys should have put a black host on your TV channel and show

Date of experience: August 28, 2022
India
5 reviews
9 helpful votes
Follow kathleen m.
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I really like Motor Trend
September 15, 2014

I really like Motor Trend. Of the other car magazines, I think they take more time testing vehicles and giving a person their money's worth take on how that particular vehicle performed for them. Based on all things they do for their vehicle testing I think it paints a better picture of real world performance the average consumer wanting to buy that particular vehicle might experience.

Date of experience: September 15, 2014
California
41 reviews
517 helpful votes
Follow Barney L.
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I never was really into cars until now... I finally have the money to buy a real car instead of just leasing a crappy one. I did all of my research online and then realized that www.motortrend.com is probably the best site out there for legit and unbiased car information.

Date of experience: August 27, 2014
North Carolina
1 review
0 helpful votes
Follow J Z.
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Getting tired of being in the middle of watching a series and at the end of an episode the app sometimes changes to a completely different series that isn't even in My Stuff.

Date of experience: September 27, 2023
Utah
2 reviews
3 helpful votes
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Sub-par website
September 6, 2016

I love reading Motor Trend magazine, but their website is poor. It is not laid out in a way that it should be. They need to either stick with a themed magazine format, or a the "select the car/topic/item you're interested in" format that every other website uses. I would assume that 90% of readers visit their site to read the news, or to read their car reviews. The news section is chronological and works well, however the car reviews section is woeful. There are no consumer ratings (Edmunds.com is the winner for that) and the car reviews are behind the times compared to other blogs and even magazines like Car and Driver.

Motor Trend seems to be a site built by mid level managers, with the true car enthusiast writers and editors relegated to editorial copy and with no say in marketing. Not the best setup.

Date of experience: September 6, 2016
New York
1 review
0 helpful votes
Follow antawn J.
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I really love watching the videos on youtube and I love Carlos and Johnny and everyone that makes those amazing youtube videos happen. Keep up the great work and content. Only thing is these new teaser videos are killing me.

Date of experience: May 5, 2017
Kentucky
1 review
1 helpful vote
Follow Dante S.
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I purchase a 2020 mega cab ram dually 3500 on Valentine's Day 2020, truck broke down in November in Cheyenne Wyoming I had it towed to cowboy ram they said injection pump failed an it's on recall part is discontinued, an I had to wait months an they also said an showed me another ram there with same problems, so I leave truck they call me on January said it's ready I drive it back to Memphis next month I smelled fuel I took it to dealership where I purchased it from in Millington Tennessee, they said injection seals weren't replaced an it's leaking they would replace it, they kept my truck week an few days 3 weeks later after getting truck back it catches a fire in Texas starting from under the hood an going to bed of truck, dually is totaled an ram saying it's not there fault an they can't help me., an ram jus put out recall on heavy duty trucks catching a fire an not to park truck in garage or close to house

Date of experience: April 8, 2021
Texas
1 review
1 helpful vote
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Mad
February 17, 2021

To many European shows. And can't watch the new Top Gear America on my tv you must go to an app thinking about canceling

Date of experience: February 17, 2021
New York
2 reviews
2 helpful votes
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Are we in England? Throw great shows on your pay for app. And shaft the cable viewers with garbage British shows.

Date of experience: January 26, 2021
Tennessee
1 review
3 helpful votes
Follow R B.
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Again Fantom Works main character/narrator is the most narcissistic individual on your Motor Trend network. I don't know who's brother or brother Inlaw he is, but he does your network no favor.

Date of experience: May 20, 2021

Overview

MotorTrend has a rating of 2.3 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. MotorTrend ranks 179th among Magazines sites.

service
13
value
11
shipping
5
returns
5
quality
8