MotorcycleCloseouts has a rating of 4.7 stars from 6,693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
I don't like return policy. Charged for exchanges, wrong size etc. I have to pay for reshaping etc. Other companies don't charge for exchanges and pay for shipping on exchanges. So, I probably won't buy things in the future u less I know for sure the items will fit, etc.
I had to call motorcyclecloseouts.com to get help with the sizing for the replacement helmet pads that I was looking for. He was able to answer my questions and make my buying process smooth. I am very happy with the quality of the replacement pads.
I bought a motorcycle street jacket and gloves. I was so excited when I got the product that I tried on my jacket and my gloves. They both fit perfectly to the point where I was impressed.
I was very impressed with the quality of the products that I did received and how they were both nicely wrapped up to the point where the product would not get damaged.
I would totally recommend motorcyclecloseouts.com to anyone that I know. I would also like to thank the company themselves for the communication and service of taking care of their customers.
First time shopper. Need to wait and see shipment details and product quality
Received parcel without notification of shipping. The delivery was faster than the notification of shipment. Interesting and cool at the same time.
Helmet works great. Only problem is that the power cord want charge the battery. You have to keep pulling it out and moving the cord inside the helmet for it to charge for a few mins. Other than that love it.
The return policy and stocking fee is amongst the worst in the whole online mxindustry. That's why I switch to other sites like rocky mountainatv. Change it and become customer supportive and friendly, and people will spend more money!
I received the order and planned on returning a few of the items because of a change of mind on those items. I have a return voucher approved but am still deciding on whether I will return them or not. I like your store and have no complaints.
This was very easy to go thru and I like the should strap and the different payments.
I was looking for something that I could put on for my shoulder and I came across this site. I was very happy to finally come across what I was looking for. I was expected to pay a mint for it and when it was in my price range I was thrilled. It's easy to put on and it does help with the pain for some time. It's also comfortable. I was surprised that the medical sites didn't have what I was looking for and the Motorcyclecloseouts.com did and for this I was grateful. So thank you very much.
They will over charge you for returning an item and charge you some more to return the item back to you. This place customer service is $#*!
It was simple to order and it arrived early it was well packed and safe for shipping it's awesome and badass I will be ordering more product
Visited store, ordering online to assure home delivery. 50 mile round trip to store.
Wasn't completelt satisfied, returned to store and exchanged for different brand and model.
I experienced no problem or issue in doing the exchange. But, was for a higher dollar item
And immediately.
My order arrived in just a few days just as it was supposed to.
Thank you
One of the items I ordered ended up being out of stock and a close out, I was contacted the day I placed the order and was assisted by a representative finding a reasonable alternative.
This was much appreciated and nice to see.
The was received within a reasonable amount of days. Product was packaged very well for shipment. Product received undamaged. Everything was fine.
I would of liked not to pay for shipment, but other than that, the product was fine.
USA is the greatest country on earth. The land of the free, and the home of the motorcycle closeouts store.
Due to an inventory error the color jacket i ordered was no longer available. M/C closeouts called me and told me the jacket was available in another color. I said change the color and had it in days.
I was very pleased with the product and so was my child, but I do need to return the pants for a larger size, Can someone please contact me on this or tell me how I should go about this.Thank You
Elizabeth and Robin Ours
*******460
The size i ordered didn't fit and you don't backup your product. It makes it bad when you buy online you don't have the ability to try n the product first. It ends up looking like a SCAM! Charging for a return, and up charge for return and repurchase..
I purchased a closeout item. When I ordered it, they emailed me and informed me that there was an imperfection. They included pictures and offered me a discount, which I accepted and they shipped the item promptly.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!