MorningSave Reviews Summary
MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
Excellent product and service. I had an issue ordering multiples and the staff response was wonderful and quick. Kudos! I ordered the Shark Ion vacuum and absolutely love it. My mother was so impressed she also ordered the Shark Ion vacuum too... All your products I've ordered are top quality and haven't had any returns. Love the site and do use it. Only thing I wish would be free shipping and faster processing/shipping. Took a little over a week but not everyone is Amazon and has the staffing for that so I understand and am not complaining. :) But if I had a wish - that would be free shipping esp with multiple orders. I don't want to pay the $4.99 a month fee as my purchasing isn't always monthly. Highly recommend the Shark... my house has never felt cleaner. Amazing little thing gets a lot of dust and dirt. Thanks for having the savings site... I'm hooked.
Recently one of my orders came in the wrong size. After informing customer service, the respond was immediately, sending the correct size, no shipping charges. Very impressive, I will continue to be a customer and also recommend Morning Save to all my friends
Thanks for the love, Ursula!
My credit card was being charged a monthly fee from Morning Save. I had no idea what it was for as I was not receiving any merchandise on a regular basis. I emailed Morning Save and got a response the next day. Taylor told me that I had signed up for a postal fee back when I had ordered Christmas gifts. I did not remember doing this, but she was nice enough to stop the fees and credit the current month. This really helped me, and I appreciated her efforts. DRB
Hi Debbie,
We try to make sure folks can cancel their Membership easily, so it's great to know our support team was able to help quickly. :)
I received defective merchandise. I e-mailed morning save and they credited my account. They were very pleasant.
Thanks for the feedback, Carole!
I ordered an item that was missing an important piece. Taylor from customer service was super professional and handled my situation to my liking. She made me feel like a valued customer and renewed my confidence in MorningSave and I will purchase from here again.
Hello Cheryl,
I'm happy to hear that we made you feel valued, because you are. Thanks for the love!
I love my diffuser. Its good quality and sorry I didn't buy 2
Hi Theresa!
Not sure which diffuser you purchased, but I know that we have some pretty cool ones up on the site right now. https://morningsave.com/market?q=diffuser
Thanks for the love. <3
Despite some of the postal service delivery issues, the assistance that morningsave gave me really helped. Thanks to Taylor.
Thanks for the shoutout, Adrian!
There were problems with some of the items I ordered, and yet the issues I had were addressed and resolved with integrity. Tailor understood the problems, was professional and helpful, so I decided to stay as a customer/client of MorningSaves. Thank you again, Taylor, for your valuable assistance!
Hello Maria,
Thank you for sticking around giving us another try!
I had a dysfunctional product and emailed morningsave about the problem with the product. Within minutes I had a response from Reine. Reine provided exceptional customer service and made sure I was happy with the resolve. I will definitely continue to be a customer of MorningSave due to the pleasant professionalism of Reine.
Hi Margaret,
Thank you for letting us know that Reine was able to help out. Your shoutout made her day!
I had to return a carry-on suit case. I reached out to the customer service team. Taylor returned all my e-mails. I had no problems returning the package to FedEx. They also sent me the return label and my refund. Thanks!
Hi Sherrie,
Thanks for the shoutout!
I purchased a product and found the product to be defective. I contacted customer service and was given a response the next day. Great quick response and help! Thumbs up!
Hiya Jim!
Glad to hear we were fast and helpful. Thanks! :)
I ordered an item and received a notice that the item was delivered. Upon checking all over my house /yard it wasn't located. I contacted customer service and relayed my dilemma. I was emailed back the next day and assured that the item was accidentally marked delivered, that my item was still en route. She followed up a few days later. Very good customer service.
Hi Julie,
Thanks for the feedback. :)
I am not a patient person, re: computers. Do NOT even have one at home, for this reason. M. S. Is soooooooooooo easy, even for someone like me. Customer service is impeccable! I order from here all the time, and have only been dissatisfied twice, and that was taken care of immediately, completely to my satisfaction! EAD
Hi Elizabeth,
Thank you so much for the review and feedback. We appreciate it more than we can express. <3
Unfortunately, my item arrived cracked because there was no protective packing. I contacted customer service and they requested pics. Upon receiving the pics, they offered a choice between a refund or a replacement. I chose the replacement and they said it's on the way. Good deal overall and good support if you experience an issue. My advice to them is to package items better.
Hello Kevin,
Our customer support team shares those incidents with our warehouse team, so we can improve our shipping processes in the hopes of preventing issues like this from reoccurring.
Thanks for the advice. :)
I received my order with box crushed and product damaged, I sent email and was offered a new product or refund, I wanted the product. Taylor happily replied it was in they mail and she apologized. That's great service.
Hey Anna,
I'm sorry that the first shipment crushed your spirits. Happy to hear that we got a new shipment heading your way. Hope it's everything you hoped for. ;)
The value of the product is excellent, and the customer service is superb.
Hi Linda,
You're pretty superb yourself! <3
Have ordered many products from them, are as advertised and they arrived quickly with no problem. One order was shown delivered, but was not here. Contacted them and they answered me quickly, checked on it and got back to me. I checked the post office and they showed it scanned at our house and delivered. Contacted Morningsave, again and told them and they called the order stolen. They offered me a refund or replacement and I chose replacement and have been advised, by them, it is being shipped again to me. This all in a matter of days. Can't go wrong by buying from them.
Thanks for the love, Jeffrey!
We ordered 4 items all except 1 were as promised. We had an issue with1 item and Taylor at MorningSave got back to us immediately and was very proactive to get the issue fixed.
Hello!
I hope you enjoy the new headphones. ;)
Morningsave.com representative helped me determine if my phone would work with a wallet charger. We went back and forth because I had several questions. I'm not that tech savvy. Lol I ended up buying the item. Looking forward to using it.
Hi Deborah -
I hope the charger works out well for you.
Thanks for the feedback!
I ordered 2-Pack: Italian Collection Luxury Gel Pillows, and I cannot tell you how wonderful these things are! Better than "My Pillow" which I gave away! These are FABULOUS!
Hey Donna - now you're making me want to try those pillows... brb.
Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Renate,
We appreciate the patience while we got to your case. It's easy to be excellent with awesome customers. ;)