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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 2 days
Illinois
2 reviews
0 helpful votes
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Watch
June 12, 2020

Order the smart watch got it today only had a box top lid and no watch this is absolutely unacceptable...

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2020
Pennsylvania
1 review
0 helpful votes
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Unhappy with Service
April 10, 2020

I sent an email through their support team and they never contacted me. I want to return an item for a refund.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2020
Illinois
4 reviews
21 helpful votes
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Purchased a brush straightener that doesn't heat up and doesn't show you the heat setting! Contacted customer service due a return authorization number and they want me to contact manufacturer! I would not purchase anything from them unless your 100 percent sure you won't be returning it! I will report them to the Better Business Bureau and report them to the shows that I saw them advertising on... Entertainment Tonight, Inside Edition, etc. They should know that this company does not back up the products they sell. Terrible customer service.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2020
Germany
2 reviews
0 helpful votes
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I ordered 2 pairs of shoes some of the sizes was confusing. The same day order shoes I email my questions regarding the shoes before they were shipped out I never got a response from morning saving but during the week I ordered the shoes received continue email regarding other items sales items I received the shoes today a week after I ordered the shoes they were kids shoes. This could been avoided and corrected if a customer service staff would respond to my problem. Are morning saving located in a 3rd world countries. Customers spend to much time on the internet trying to resolve their issues and told their staff will respond I 2 business days that are not always true like in case no staff reached out to me before they items were shipped to me. Morning saving made sure my merchandise was paid for before they shipped out and customers can't talk to a live staff. Sorry not good customers service this may customers go shop some places else without the headache and hassle

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2020
Texas
1 review
0 helpful votes
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I tried for weeks and never got emailed back. I ordered 3 items and only got 1 item. Asked for a refund.no respond. I'll never order from them again

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2020
Pennsylvania
1 review
1 helpful vote
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Hostage
March 20, 2020

I'm at a point in my life where I must make adjustments to my budget. ( monthly). I've made this request previously a few months back. HOWEVER I must take some blame for not pursuing my request to cancel my membership knowing my financial situation was going to be very tight. I'm at a point where... NOT WHAT I WANT STAGE. IT'S WHAT I NEED. I'm preparing for major surgery. I got a hit this morning for membership fee my checking acct.is over drawn. CANCEL MY MEMBERSHIP. NOW! PLS. THANK YOU.

Date of experience: February 19, 2020
Jackie G. MorningSave Rep
over a year old

Hello Patricia,

That's a lot of stress all at once. :( I hope all goes well and things look up soon.

I sent you a direct message here for information, so I can help look into that Membership for you.

Arizona
1 review
4 helpful votes
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Beware!
March 19, 2020

I've ordered several items from Morning Save.com. Most products are ok but nothing fantastic (quality). One product I ordered did not have all the components in the box. I have left 3 emails with their customer service that states they will get back to me in one business day. It's been 3 weeks and nothing and no phone number to call. (Convenient for them!) So I'm basically out $69. How do I return?
The site might be ok if you want to take a chance on purchasing less expensive items, but I certainly wouldn't recommend buying over $30 - $40. Seems off brand to me. Good luck.

Date of experience: February 18, 2020
Jackie G. MorningSave Rep
over a year old

Hi Amy,

I just sent you a direct message to see if I can find your support cases and help out.:)

In the meantime, would you please check to see if our support team's replies went to your spam folder or updates/promotions tabs? Thanks!

Pennsylvania
3 reviews
13 helpful votes
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I ordered the Pure Daily Care Ultrasonic Aromatherapy Diffuser & 10-Pack Pure Essential Oils 120ml Multi-color Label, this *******@39.00. After I order this I found it on Groupon@ $69.99 MSRP selling@
$34.99 with a discount of 57% OFF@ $29.99. With 3.99 shipping. I was just wondering do they raise the MSRP price to $150.00 so you can sucker people into buying? Sorry for buy this from them. When I could of got it $33.98. Not $46.99. That's over $12.00 different.

Date of experience: February 6, 2020
Jackie G. MorningSave Rep
over a year old

Hi Sammi,

The price we show is the highest price that we've seen it offered--this would be directly on the manufacturers site here: https://puredailycare.com/collections/full-catalog where it shows the price at $149.99. You can also read about Groupons policy here: https://www.groupon.com/faq#strike-through.

I hope this clears up any confusion on the pricing, let us know if you have any questions on the item.

Florida
1 review
24 helpful votes
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BEWARE: NO RETURNS!
February 6, 2020

Bought a "supposedly" lightweight hair dryer... it's over 2 lbs... not lightweight, which is approx. 1.2 lbs. I can't hold it in my arthritic hands. They refuse to accept it as a return. They say some items are limited as another reason they do not accept returns. This hair dryer is still offered for sale on the website. They ignored the weight issue.
You need to search for their return policy. No wonder they hide it!

Date of experience: February 3, 2020
Jackie G. MorningSave Rep
over a year old

Hello Mary,
I'm sorry you had a frustrating experience. I sent you a direct message here for more information, so I can look into this for you.

In the meantime, our Return Policy is available by clicking Warranty & Returns from our navigation menu, or directly via: https://morningsave.com/warranty

Hope that helps!

Arizona
2 reviews
17 helpful votes
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I had posted a very negative review of morningsave.com. Still don't know what happened, they say they responded to all 3 of my communication attempts but I never heard anything until after my 4th one. Finally heard from them and they had refunded my full purchase for the defective item. They said it would take up to 10 days to show up on my credit card; I trust it will. So, I feel much better about the business/website, just wish it had not taken so many tries.

Date of experience: February 3, 2020
Jackie G. MorningSave Rep
over a year old

Hi Jan,

I'm glad to hear that everything worked out, we're sorry for any confusion with the communication, but we are always here and happy to help with any questions you may have.

Germany
2 reviews
1 helpful vote
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I was very sceptical about a purchase so close to Christmas and the merchandise quality, but what a surprise but was delivered within record time and we'll worth it. No disappointment here and every item I have purchased I have loved.

Date of experience: January 31, 2020
Jackie G. MorningSave Rep
over a year old

Hi Tanya,

I'm glad to hear that everything worked out, we're always happy to help!

New York
1 review
1 helpful vote
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Not happy
February 2, 2020

I ordered 2 queen memory foam pillows. They were very hard. I tried to send them back. Email, was sent a code and told I would have to pay shipping. When I took them to the post office it was $48.34 to return them. They cost $50.

Date of experience: January 30, 2020
Jackie G. MorningSave Rep
over a year old

Hi Donna,

I'd like to look into your case, so I just sent you a private message for details.

Thanks!

Ohio
1 review
0 helpful votes
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Not good quality
January 28, 2020

Wrist band is to hard to put on. Heart rate doesn't come up when tapped. Would return but your policy says no returns. Will not order from Morning Save again. Since there is no return if product is not up to standard that is expected.

Date of experience: January 25, 2020
Jackie G. MorningSave Rep
over a year old

Hi Mary,

If there is an issue with the item, we are always happy to help. Please be sure that you have reached out to us via our support form here: https://morningsave.com/support and we will be able to assist you with this order.

Texas
1 review
18 helpful votes
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Cannot return
January 21, 2020

I ordered the earbuds and they would not connect to any cellphone at all. I also bought the wireless charging pads, which also did not work. When looking up their information, you will find that their is no good working #. I wish that I had read the reviews before purchasing. A lot of good offers since but I will never buy from them again, not worth the risk.

Date of experience: January 18, 2020
Jackie G. MorningSave Rep
over a year old

Hello Julian,
I sent you a private message for more info, so I can look into this for you.

While we do not currently offer phone support, we are happy to help via email through out support form at: https://morningsave.com/support
If you haven't written in yet, please do. We're here and want to help.

Thanks!

Pennsylvania
1 review
1 helpful vote
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Never got package.
January 21, 2020

Orded on 12/16/ 19 for Christmas not received yet unable to get any answers but you manage to take money out of my account. *******@gmail.com

Date of experience: January 18, 2020
Jackie G. MorningSave Rep
over a year old

Hello Rose,

I sent a private message for more info, so I can look into this for you.

Thanks!

California
1 review
0 helpful votes
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Ninja Coffee Bar
January 8, 2020

I was so excited when I bought this coffee bar for my husband for Christmas. It was such a great price and it worked really well for about a week. It started not brewing correctly and so I reached out to morningsave.com and they took care of it right away. Thanks. Great customer service.

Date of experience: January 8, 2020
Jackie G. MorningSave Rep
over a year old

Hi Stephanie,

I hope that new Coffee Bar is still brewing up great for you!

California
1 review
0 helpful votes
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I purchased these Bluestone wireless headphones with the wireless charging pad and the charging pad didn't work so I notified the seller and he's going to sent me a new set! I'm hoping the new set works! I have confidence if it doesn't, that the issue will be resolved. Thank-you!

Date of experience: January 7, 2020
Jackie G. MorningSave Rep
over a year old

Hey Carol,

Thanks for the vote of confidence!

California
1 review
0 helpful votes
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Drone
January 7, 2020

I purchased a drone battery wasn't working right from the start. I emailed the problem it took a while to hear back. But when I did, they sent me a replacement.

Date of experience: January 7, 2020
Jackie G. MorningSave Rep
over a year old

Hello Angelica,

I hope the new drone works like a charm. :)

California
1 review
0 helpful votes
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Unfortunately we had an issue with a set of wireless earbuds we bought. The matter was quickly addressed with a solution, however, it didn't solve the problem. Within the hour of that email, we were quickly taken care of, unfortunately, the item was no longer available, so we were refunded the cost. We certainly recommend Morning Save, we have always had great products with the exception of this one. Thank you Morning Save for your quick response to our problem and offering a resolution.

Date of experience: January 6, 2020
Jackie G. MorningSave Rep
over a year old

Hi Tammie,

It's good to know that we were able to quickly respond when things didn't go quite as expected. Thanks for the love!

California
1 review
1 helpful vote
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Great Customer Service!
January 5, 2020

I had an issue with an item I purchased for Christmas. Emailed customer service and it was resolved to my satisfaction, immediately. Thanks again.

Date of experience: January 5, 2020
Jackie G. MorningSave Rep
over a year old

Hi Linda!

Thanks for letting us make it right. :)

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