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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 2 days
California
1 review
0 helpful votes
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Megan M
April 30, 2020

I really appreciate all the help, the responses she gave me and getting back to me on a timely manner and for her professionalism.
Thanks, Megan M

Date of experience: April 30, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for the kind words, Nicole.

California
1 review
0 helpful votes
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Great Customer Sevice
April 30, 2020

The USPS lost not one but two of my orders. After corresponding with Taylor the items were reshipped.
No fuss, no muss, no wait time. All in all a fantastic experience.
Thank you Taylor!

Date of experience: April 30, 2020
Jackie G. MorningSave Rep
over a year old

Thanks, Tom! :)

California
1 review
0 helpful votes
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Excellent Customer Service
April 30, 2020

I purchased 2 smart watches that did not give accurate count for steps and blood pressure reading. Subsequently, I requested a refund and the response I received was positively honored, prompt and satisfactory.

Date of experience: April 30, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for the feedback!

California
1 review
0 helpful votes
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Great Customer Service
April 29, 2020

I received a product ordered that didn't work with my TV. I asked for a refund and there was no problems. They even told me not to send the product back, they would just refund me back on my credit card. Their response was very quick also. Thank you for showing fantastic customer service!

Date of experience: April 29, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the kind words Denise!

California
1 review
0 helpful votes
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Five Star Reply
April 29, 2020

Totally satisfied with your prompt solution to my problem. Will certainly reorder said item, and will continue to shop with Morningsave. Thank you.

Date of experience: April 29, 2020
Jackie G. MorningSave Rep
over a year old

Thanks, John! <3

California
1 review
0 helpful votes
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Great customer service
April 29, 2020

My problem was resolved in a timely manner and the customer service was professional.
Thank you!

Date of experience: April 29, 2020
Jackie G. MorningSave Rep
over a year old

That's fantastic to hear. Thank you Barb.

California
1 review
0 helpful votes
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Great air cleaner for the price
April 28, 2020

Purchased PureZone 3-in-1 True Hepa Air Purifier for a great price. Keep it by the door to purify air as people enter, love the UV light feature to kill viruses as well. A Great value!

Date of experience: April 28, 2020
Jackie G. MorningSave Rep
over a year old

Awesome! Thanks Doreen.

California
2 reviews
0 helpful votes
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Customer service is tops!
April 28, 2020

My purchase was incorrect but Taylor took care of it immediately! Thanks, Taylor!

Date of experience: April 28, 2020
Jackie G. MorningSave Rep
over a year old

Hey Stephanie,

We appreciate you taking the time to leave a review and send some love to Taylor!

California
1 review
0 helpful votes
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I had a problem with the color of a quilt I ordered. Megan took a look at photos and quickly fixed the issue, above my expectations. She was very nice and so willing to help, in a very short time span. I have been so pleased with everything I have purchased from Morningsave. Megan was excellent!

Date of experience: April 27, 2020
Jackie G. MorningSave Rep
over a year old

Hi Carole!

Thanks for the excellent feedback and shout-out to Megan. <3

California
1 review
0 helpful votes
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VERY POSITIVE
April 24, 2020

Very positive response to my questions and a quick reply. Thank you

Date of experience: April 24, 2020
Jackie G. MorningSave Rep
over a year old

Thanks, Lou!

California
1 review
0 helpful votes
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I'll keep buying from Morning Save purely because of their customer service. Thank you for your help.

Date of experience: April 24, 2020
Jackie G. MorningSave Rep
over a year old

Thank you, Sarah. It means a lot to us that the customer support is a deciding factor for you. :)

California
1 review
15 helpful votes
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Great customer service
April 24, 2020

I've order many products and have only been a member for about 2 months. I've only had 1 issue which was my fault. My phone froze and accidentally ordered 2 marc newyork hoodies sweaters. (Which are amazing) Jonathan (Mercatalyst) was very friendly and professional. I thought the sweater went missing after I sent it back with my mail carrier. But I was able to get my money refunded. So pleased with everything so far and no complaints.

Date of experience: April 24, 2020
Jackie G. MorningSave Rep
over a year old

Hey Nicole,
Thanks for the shout-out to Jonathan! <3

California
2 reviews
14 helpful votes
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Friendly Customer Service
April 24, 2020

I just wanted to let you know, that even though it took a couple of weeks to get a response, perhaps technology or COVID19, I was finally able to get an answer and refund to the product I had not received. Megan was a wonderfully friendly and knowledgeable person. Out if 4 purchases one didn't make it and they had no problem issuing a refund.
Thanks again Megan

Date of experience: April 24, 2020
Jackie G. MorningSave Rep
over a year old

Hi Donna,

Thank you for the kind shoutout to our support team.

I looked at your cases and see that we responded within 1 business day each time you wrote in. If you didn't see the earlier reply, please check your spam folder and updates/promotions tabs.

Thanks again!

California
2 reviews
13 helpful votes
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Everything I've received from you I have loved. When I received the last item it didn't work. When I notified customer service they immediately refunded my money and told me there was no need to return item. Now that's great service! I would recommend MorningSave to everyone!

Date of experience: April 22, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Geraldine! We'd recommend you, too. ;)

California
1 review
11 helpful votes
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Customer Service
April 22, 2020

I've never ordered a product I didn't like. Customer Service agents are prompt, courteous, & have always surpassed my expectations. Your missing out, if you don't take advantage of these savings on tip top items to make your life brighter.

Date of experience: April 22, 2020
Jackie G. MorningSave Rep
over a year old

That's some pretty high praise, Sharon! Thank you, and I hope we continue to brighten your day. :)

California
1 review
0 helpful votes
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Customer satisfaction
April 21, 2020

I bought a Travel Mate trimmer for my husband within 3 months it just quit I messaged their customer service and Megan responded quickly to me and help me with getting a replacement she was very easy to work with

Date of experience: April 21, 2020
Jackie G. MorningSave Rep
over a year old

Awesome! I'm glad Megan was able to make it easy for you.

Thanks, Keli!

California
1 review
12 helpful votes
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Superb customer service
April 21, 2020

I had issues placing my order with the app, if this happens, just go online and log in, and submitted a help request. Sean got right back with me the next day! Nice to know they do actually care about their customers!

Date of experience: April 21, 2020
Jackie G. MorningSave Rep
over a year old

Hey Amy,

Thank you! We do care and I'm glad Sean got to help you out. :)

California
1 review
0 helpful votes
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Quick response
April 18, 2020

Been shopping here for many years never had an issue with any of the products up until this point. I contacted customer service and they were very quick and decisive with her decisions on refunding the purchase price. The best thing about it is I did not have to return the product so I did not have to hassle with going to the post office and repackaging everything. Jackie you were amazing thank you for your quick response to my needs.
Thank you for all your great products. As a guy I would like to see more guys stuff on your website you guys always have quality products glad to be a customer of morning save thank you

Date of experience: April 18, 2020
Jackie G. MorningSave Rep
over a year old

Hey Karl,

We've recently been discussing the need to find more traditionally masculine products. We're trying!

Thanks for the shout-out to Jackie. It's always nice to hear we were amazing. :)

California
1 review
0 helpful votes
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Excellent Customer Service
April 18, 2020

Jackie provided great customer service. I had a issue with my order and Jackie was able to quickly put my concerns at ease with consistent communication and updates about how she was addressing my problem.

Date of experience: April 18, 2020
Jackie G. MorningSave Rep
over a year old

Hi Steven,
That's what we aim foe. Thanks for giving Jackie a shout-out!

California
1 review
0 helpful votes
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Very nice
April 17, 2020

Thanks to Megan for taking care of the problem I had with my $39.00 charge which I thought I had been charged twice for one of my items I ordered but she helped me to see that I wasn't. Thanks for your fast response to my question.

Date of experience: April 17, 2020
Jackie G. MorningSave Rep
over a year old

I'm happy to hear we were able to quickly resolve that for you, Barbara. Thanks. :)

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