Moons Light Magic

I love moon's light magic. I never had a problem with them and whenever I had a question they were always quick to respond to e-mails that I sent. If you did indeed send "27 e-mails" i am sure you would have blown up their e-mail box or just responded back to you to shut you up. They have a beautiful new store they just opened and perhaps you DID get your package but because you didn't get within 5 minutes of ordering you have to complain and make a wonderful company look bad.

Never received item. Took the money out of the bank though. And now all of a sudden the two numbers provided are no good now.DO NOT ORDER FROM THIS SHOP! LOOK ELESWHERE! THEY ARE THIEVES!

I love how the product is affordable and the quality is good (high john the conquer was a really good size compared to other stores) but the customer service is non-existent. It took 5 months to get everything that i ordered. First few months i contacted them 5 times asking the status of the order and got no reply so i filed a refund via paypal and finally got a reply reply from them in 2 days. Told me they are backed up due to covid which is understandable so i decided to wait. Total of 5 months just to get my order. I would shop there again if they had better customer service.

I ordered from them online and they took my money but I never received my order. And it wasn't a small amount. I tried every way possible to contact them; emails, through their website submit from, phone and leaving voice mails. Absolutely no response. Now I have to take it up with my bank.

Do NOT buy from Moon's Light Magic! They're Horrible! - This is the worst company I have ever dealt with! NEVER purchase anything from this company! They have NO customer service! I called and e-mailed over 27 times and NO ONE has contacted me back! They were supposed to send me a package that NEVER CAME because they did not label it properly! They did not reimburse me or give me any kind of compensation whatsoever! They are not a company that is worth buying from! I tried to be nice and purchase from them because they are a small business, and I wanted to contribute, but it was NOT worth it by a long shot! For the EXACT same items at a LOWER price, visit Azure Green.