• MoneyKey

MoneyKey

Overview

MoneyKey has a rating of 4.38 stars from 896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MoneyKey most frequently mention customer service, whole process, and short term. MoneyKey ranks 1st among Payday Loans sites.

  • Service
    15
  • Shipping
    4
  • Returns
    4

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 76.2%
Positive
16
Neutral
0
Negative
5
See all photos

What reviewers want you to know

Positive highlights

  • I like the process, and the expertize of the customer service reps.

Critical highlights

No critical highlights yet

How would you rate MoneyKey?
Top Positive Review

“Very special and courteous people”

Rebecca M.
3/22/24

I was really short on money for my bills. I contacted them and they immediately helped the next day with money deposited into my account. Took a lot of stress off of me! Becky

Top Critical Review

“Too expensive to borrow, use only, if needed.”

Bill S.
3/25/24

I have used twice due to the cost of the loan. It's very expensive 😫, I don't recommend, you would be better off getting a Pay day loan.

Reviews (896)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (231)
Thumbnail of user tomp1538
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

Very happy with the quick and EASY results. Great lender to work with for fast transaction.

Thumbnail of user rebeccam2922
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

I was really short on money for my bills. I contacted them and they immediately helped the next day with money deposited into my account. Took a lot of stress off of me! Becky

Thumbnail of user bills2396
1 review
0 helpful votes
March 25th, 2024
Verified purchase

I have used twice due to the cost of the loan. It's very expensive 😫, I don't recommend, you would be better off getting a Pay day loan.

Thumbnail of user chiny8
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Just as title! It has helped me a lot! I wish I could get more funds !

Thumbnail of user alvink68
1 review
1 helpful vote
January 31st, 2024

I Browed 375.00 they credit me 10.00 month towards loan rest is in interest they charge 100.00 or more Month.

Service
Value
Shipping
Returns
Quality
Thumbnail of user managementt
Management T. – MoneyKey Rep

Hello Alvin,
We aim to be as transparent as possible when it comes to the cost of credit products offered through MoneyKey and we would like to take the opportunity to address your specific concerns.
Please send us an email at feedback@moneykey.com with your details so we can assist you. Thank you.

Thumbnail of user dennism2402
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

My credit isn't that great at all. I received an offer in the mail from MoneyKey. I almost didn't call them cause I didn't believe it. But I called it anyway and I was very pleasantly surprised! They actually got me a line of credit that I asked for. So I say THANK YOU MoneyKey!

Products used:
Not applicable

Service
Thumbnail of user brendag184
1 review
0 helpful votes
May 29th, 2018

More people like Kristen S. Should be hired. This payment and loan approval was quick she was able to answer all my questions and finish my loan all under 12 mins way to Kristen keep up the great work hope I get to speak to you ever time I call

Thumbnail of user donaldr1167
1 review
0 helpful votes
March 24th, 2024
Verified purchase

This is absolutely the best fantastic service I've ever used! Applying getting approved and getting the money to deposit in my account to less than 12 hours total!

Thumbnail of user julieo32
1 review
0 helpful votes
September 20th, 2017

Helpful and explained very well. Hope negative reviews are only infrequent. I didn't have a bad experience so far. Hope they take payments as stated they would. I'm prepared to pay off soon. Short term loan will help with credit improvements. Hope everything goes as planned.

Thumbnail of user cherylc1960
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

It's a very very high interest loan but app is very easy to use and I suggest try and pay as much extra as you can or it's hard to get it paid off but ive had no issues and funds are super fast

Thumbnail of user danar87
1 review
0 helpful votes
June 4th, 2018

Very friendly and efficient. Very helpful and courteous I will be using money key again. Irene was knowledgeable and friendly thanks again

Thumbnail of user kendrah15
1 review
1 helpful vote
December 3rd, 2017

Doing business with MoneyKey had always been a great experience, but today, Renee made doing business quick, pleasurable and extremely easy. She did great at walking me through every step and her customer service skills were above reproach. Thank you MoneyKey and THANK YOU Renee for making the holidays a little easier this year!

Thumbnail of user gwent17
1 review
1 helpful vote
October 16th, 2017

Great customer service! The representative explained all the information very well. I was very satisfied with the help I received.

Thumbnail of user meredithj9
1 review
0 helpful votes
October 2nd, 2017

Timely, accurate and helpful my representative Komal Garg. I needed help and she was very helpful, and was quick and accurate.

Thumbnail of user dorothyr1030
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

Very easy to use and accessible. The online payments and borrowing is great way to get assistance. Thank you for you company.

Thumbnail of user michaelm13850
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Easy, convenient, and fast.
High interest but thats the price for convenience.

Thumbnail of user diegodrenr
1 review
0 helpful votes
March 18th, 2024
Verified purchase

Disappointed.difficult to get an increase. Despite of paying on time

Thumbnail of user jilla34
1 review
0 helpful votes
September 12th, 2017

Michelle was very kind, professional and spoke clearly. The request was smooth and fast and I was able to complete what I intended.

Thumbnail of user lisas5902
1 review
0 helpful votes
March 26th, 2024
Verified purchase

They have been very easy to work with from the beginning. When I request a draw, it is in my account the same day or next day at the latest. I've been very pleased to work with them.

Thumbnail of user timothyh69
2 reviews
1 helpful vote
June 5th, 2017

The experience was easy, Aisha was polite, thorough and very helpful. I would definitely recommend her and your company to friends in a punch.

Thumbnail of user francest27
1 review
0 helpful votes
October 4th, 2017

Thanks Renee you were professional and personal with resolving my issues. I would call for help anytime if all of the customer care staff were as understanding and patient as you Thanks

Thumbnail of user zenobias11
1 review
0 helpful votes
March 25th, 2024
Verified purchase

They always send an email for my increase offers and make it so easy to access my account when u had to speak to an agent they were always helpful🥰

Thumbnail of user rebeccas206
1 review
0 helpful votes
December 27th, 2017

Interviewer talks way too fast and softly. She was hard to understand. You can tell she is reading from a script which is ok, she just needs to slow down.

Thumbnail of user kalikas
1 review
1 helpful vote
December 22nd, 2017

Its was quick and fast had no problems this is my 3rd time using them and will refer to anyone I know and Mireya was a great help thanks money key!

Thumbnail of user rosat16
1 review
0 helpful votes
September 26th, 2018

The service was great. Andrea was a big help. She helped me with my questions and she explained everything really well

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.

Business History

Established in 2011, MoneyKey has grown steadily, reaching thousands of new consumers by treating our customers with respect and helping them get access to credit at a time when they most need it.

At MoneyKey, we understand that borrowing money from a traditional financial institution can be difficult and time-consuming. That’s why we focus on customer convenience and fast service.

Company Representative

Thumbnail of user managementt
Management T.
Typically responds within 8 days

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4.4
896 reviews
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