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MoneyKeyReviews 935

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Ohio
1 review
0 helpful votes
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Andrea G.
December 14, 2017

I thought Andrea was very friendly. I do not feel that she needs to change anything in her presentation.

Date of experience: December 13, 2017
Ohio
1 review
0 helpful votes
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Their great
December 14, 2017

My agent name was Irene. She was very nice and very helpful.
You get the loan once approved.
And they deposit it right into your bank account
No waiting in long lines or drive through windows
And the money is in your account in 24 hours.

Date of experience: December 13, 2017
Indiana
1 review
1 helpful vote
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This is an expensive way to do business, but you could easily accrue the loan fee in late payments, NSF charges etc. if something unforeseeable happens. They are professional and give you all the information you need. If you come out thinking you've been scammed then you either didn't listen or didn't read your paper work that they send ( they encourage you to ask questions about several times before your loan goes final). It works for us. Good job Money Key!

Date of experience: December 12, 2017
Kentucky
1 review
0 helpful votes
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Awesome
December 13, 2017

A pleasure to speak with. Very kind and certious. Very friendly and easily understood. The process was fast and efficient.

Date of experience: December 12, 2017
North Carolina
1 review
0 helpful votes
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Andrea G.
December 12, 2017

There is nothing else she could of done she helped with greatly and i really appreciate her she did an excellent job.

Date of experience: December 12, 2017
Texas
1 review
0 helpful votes
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Andrea G
December 12, 2017

The service was excellent! Andrea was very helpful and knowledgeable about the service provided. She explained the payment process very specific so that there were no misunderstandings later. She was polite and respectful.

Date of experience: December 12, 2017
Virginia
1 review
0 helpful votes
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This is the second time I've used this company I spoke with a representative named Irene she was very friendly very informative and I appreciate her help and the

Date of experience: December 12, 2017
New York
1 review
0 helpful votes
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True quick loan
December 12, 2017

Loan was quick application was short finally a company that does not lie. Diana answered all of my questions.

Date of experience: December 11, 2017
Germany
1 review
0 helpful votes
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Helped me with my loan application, polite, knowledge of products & happy voice, its nice to call customer service & hear a representative agreeable tone if voice who actually sounds eager to help, awesome customer service skills..

Date of experience: December 11, 2017
Indiana
1 review
0 helpful votes
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Amazing customer service
December 12, 2017

Appreciate the help and understanding to my situation. I felt they listened, understood and did everything they could do to help me in my situation.

Date of experience: December 11, 2017
Texas
1 review
1 helpful vote
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Grant service
December 12, 2017

Great service ms. Mireya treated me with a lot of respect and a great enthusiasm good employee and explain and gave me good advice about my loan

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
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Fast and friendly service
December 12, 2017

I have used Moneykey in the past. Andrea who has helped me with this loan service has been very friendly. I recommend moneykey to anyone that needs a loan.

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
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Thank you so much
December 12, 2017

Overall Andrea was very knowledgeable and patient. Good job! Will keep coming for further financial needs.

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
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Amanda
December 11, 2017

Money key has great customer service Amanda was very helpful she helped me through the process of my loan and answered every question i had for the application.

Date of experience: December 10, 2017
Ohio
1 review
0 helpful votes
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Excellent Service
December 11, 2017

Tammy who reviewed documents was very courteous and friendly and answered my questions and was knowledgeable about the process

Date of experience: December 10, 2017
Ohio
1 review
0 helpful votes
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Amanda H
December 10, 2017

She handled myl loan process very professional made sure I understood to process of the loan and payment arrangements very knowledgeable

Date of experience: December 9, 2017
Ohio
1 review
0 helpful votes
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Very nice and helpful
December 10, 2017

I had a great experience with Tammy today. She was very nice and took time to explain things to me. Very helpful.

Date of experience: December 8, 2017
Ohio
1 review
0 helpful votes
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Very helpful and prompt with her sevivce. The help I had could not gotten any better. Thank you very much for the help

Date of experience: December 8, 2017
Texas
1 review
0 helpful votes
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OUTSTANDING!
December 10, 2017

OUTSTANDING customer service Ms Evelyn needs a raise. She was very professional she made sure I understand very thing I was reading and signing and answered all my questions.

Date of experience: December 8, 2017
Texas
2 reviews
0 helpful votes
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Andrea
December 10, 2017

Service was excellent. I was happy with the service. Andrea was very patient while my internet was slow and had to use my phone and put her on speaker. I love using money key. I will never use anyone else.

Date of experience: December 8, 2017