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Moissanite CoReviews 4,583

4.9

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
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PH B.
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My engagement thrilled and continues to excite my fiancé. It is perfect!

Date of experience: June 7, 2016
zimmermanrdh V.
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June 7, 2016

Date of experience: June 7, 2016
Jeremy P.
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June 7, 2016

Date of experience: June 7, 2016
Beth G.
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We ordered my engagement ring back in December. I became so anxious about it that I emailed support and upgraded my shipping to overnight. The entire process was so easy and everyone I contacted was very helpful! The ring was delivered right on time and was stunning. He proposed a month later, I couldn't wait to wear it! The quality is superb, no one knows that it's not a real diamond and I feel so much better knowing that we didn't break the bank. Thanks again!

Date of experience: June 7, 2016
Philip B.
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Great Experience
June 7, 2016

Great Experience. I wouldn't buy a ring anywhere else! MoissaniteCo responded promptly to my questions, shipping was quick, and the ring was beautiful. My fiancé loves her ring and gets compliments on it daily.

Date of experience: June 7, 2016
Pat B.
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I had my diamond reset in white gold a few years ago. I had kept the yellow setting and decided to replace the stone with Moissanite. I am extremely happy with the result, the Moissanite stone is beautiful. I will definitely purchase Moissanite again without hesitation.

Date of experience: June 7, 2016
P M.
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The Moissanite ring is amazing
June 7, 2016

The Moissanite ring is amazing. I will never buy diamonds again. Very pleased.

Date of experience: June 7, 2016
KauaiGirl D.
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This was my third MoissaniteCo purchase and I LOVE my new ring! I bought a 4.5 mm Moissanite Eternity Wedding band that looks like a $20,000 Tiffany style...REALLY! It's 18k gold, heavy weight, and sparkles just as bright as fine diamonds do...

Date of experience: June 6, 2016
NorCalFunJunky X.
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Product received was nicely packaged and top quality. The website is thorough, extensive, and easy-to-navigate. Unfortunately, my experience with customer service via instant chat was extremely frustrating and unsatisfactory, as the representatives had very little product knowledge and were clearly unable to make any decisions or connect me with someone who could. I resorted to email correspondence and eventually received the answers I needed, but that process took nearly a week. That said, the ability to converse real-time via phone would be a huge improvement. Overall, very pleased, now that the process is complete.

Date of experience: June 6, 2016
DrAJayaraman Z.
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I am very pleased with prompt processing of the Orders and very pleased with the quality of the Products.
Dr.A.Jayaraman

Date of experience: June 6, 2016
Megan V.
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I was excited about design style and sale price of the moissanite wedding band that I ordered for myself. However, when the item arrived, the moissanite stones themselves were MUCH smaller than I imagined and the design of the ring was lost due to the very small scale of the ring. The pictures looked much more promising. My fiance removed the security tag, not understanding the importance of keeping it intact for return purchases. So I found myself with a ring that I don't love and can't return. For the price that was paid and the size of moissanites and overall quality of ring, I feel that I could have ordered a real diamond ring with similar sized stones for the same price.

Date of experience: June 6, 2016
Nathan H.
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June 6, 2016

Date of experience: June 6, 2016
chrisina w.
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My family and I have purchased quite a few pieces of jewellery and have been extremely happy with the products and the service thank you so much. Keep up the good work

Date of experience: June 6, 2016
Jesse P.
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I didn't get an answer to one of my questions I asked. But I didn't ask again because I didn't think I was going to order again. I think the rep may have just missed my question? This was a long time ago.

Date of experience: June 6, 2016
Jerry C.
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After spending many, many hours on this website I think the search could do with some tweaking, e.g. more detailed search filters, improved item descriptions, and integrated preview video without popping up a new window. I wished there were more links built between the F1 and FB items for simple price comparison.

I also found it a little annoying when sale items that are no longer valid would swamp my search results.

Date of experience: June 5, 2016
Matt W.
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Great quality product, quick delivery, no issues at all!

Date of experience: June 5, 2016
Layne H.
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I was a little nervous buying a moissanite engagement ring because I was unfamiliar with the stone and honestly how it would look. The moissanite stone is gorgeous! It looks just like a diamond and no one short of a jeweler knows the difference. My wife loves her ring and it has alot more sparkle than a typical diamond. The ring has more fire or color under direct light and depending on the light will have a slight hue which is unique and pretty. Overall a great experience shipping took a little over two weeks to recieve the ring, and I plan on buying moissanite again.

Date of experience: June 5, 2016
Matt E.
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Very satisfied with overall experience
June 5, 2016

Very satisfied with overall experience - received the ring sizer quickly in the mail, and months later i ordered an engagement ring. She loved it and was very happy with the size and clarity, sparklyness, etc!

Date of experience: June 5, 2016
Megan U.
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I purchased earrings for my mother for mother's day. They are beautiful and she loves them!

Date of experience: June 5, 2016
JV A.
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I couldn't be happier with the custom design and how they worked with me to make the ring exactly what I wanted. The ring came out beautiful and my fiance loves it.

Date of experience: June 5, 2016