business logo of Moissanite Co

Moissanite CoReviews 4,583

4.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
How would you rate Moissanite Co?
grey star
grey star
grey star
grey star
grey star

Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
This company responds to reviews on average within 1 day

Instant Feedback

7,150 reviews

We monitor reviews for authenticity

Virginia A.
0 reviews
0 helpful votes
Follow Virginia A.
Unfollow Virginia A.
Share Review
Report Review

Many very varied models and finishing amazing details but especially a quality stone was breathtaking! A real favorite for moissy forever one of incontstable whiteness!

Date of experience: July 13, 2016
Jason E.
0 reviews
0 helpful votes
Follow Jason E.
Unfollow Jason E.
Share Review
Report Review

It has been a pleasure working with Chris to locate the perfect engagement ring from the vast catalog. He has been patient, super helpful, and timely with recommendations despite countless questions. After providing Chris with a comp from a competitor, he was able to guide me through the process of creating a custom ring at a very affordable price and I could not be happier with the final product. The 2ct Forever One stone is flawless and sparkles brilliantly. The custom band and setting complement and flatter the center stone perfectly. Best of all, she loves it even more than I do. Great prices, great selection, tremendous customer service, and an incredible custom product! I cannot wait to come back for the wedding band.

Date of experience: July 12, 2016
Amy Q.
0 reviews
0 helpful votes
Follow Amy Q.
Unfollow Amy Q.
Share Review
Report Review

I have been a customer of Moissaniteco.com for a few years years now. I keep coming back because I can trust this company to deliver a good product and customer service.

Date of experience: July 12, 2016
Crystal S.
0 reviews
0 helpful votes
Follow Crystal S.
Unfollow Crystal S.
Share Review
Report Review

:)
July 11, 2016

:)

Date of experience: July 11, 2016
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

I ordered a custom designed ring from MoissaniteCo and the experience was excellent! The price was just right, the custom design process was easy, and the ring was beautiful! The only issue is that in the digital renderings that the designers sent me the metal around the setting looked much thicker than it did in the final product, which meant that the ring's proportions were a different from what I had been expecting. All in all, the whole experience was great with the exception of slightly misleading 3D renderings!

Date of experience: July 10, 2016
Carol U.
0 reviews
0 helpful votes
Follow Carol U.
Unfollow Carol U.
Share Review
Report Review

Like the low-profile option for stud earrings
July 10, 2016

Like the low-profile option for stud earrings

Date of experience: July 10, 2016
Brody G.
0 reviews
0 helpful votes
Follow Brody G.
Unfollow Brody G.
Share Review
Report Review

Great product and great customer service, my only complaint was that they were a little slow to get the order out the door. Regardless, I will definitely come to them again for future purchases!

Date of experience: July 10, 2016
pudding G.
0 reviews
0 helpful votes
Follow pudding G.
Unfollow pudding G.
Share Review
Report Review

It is beyond my expectation!
July 9, 2016

It is beyond my expectation!

Date of experience: July 9, 2016
Nancy P.
0 reviews
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Share Review
Report Review

Easy and fast shopping experience, love the large selection of settings and the prices are fantastic

Date of experience: July 9, 2016
Lisa F.
0 reviews
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Share Review
Report Review

I'm a repeat customer, I have always been happy with my purchases from MoissaniteCo. The jewelry is high quality and the prices are reasonable.

Date of experience: July 9, 2016
Philip D.
0 reviews
0 helpful votes
Follow Philip D.
Unfollow Philip D.
Share Review
Report Review

Your product was beautiful, and your service was wonderful. Thank you!

Date of experience: July 8, 2016
Gary T.
0 reviews
0 helpful votes
Follow Gary T.
Unfollow Gary T.
Share Review
Report Review

After purchasing an engagement ring in November 2014, we purchased a wedding band in March 2016. Unfortunately the center stone of the wedding band has lost its shine and will need to be replaced. The engagement ring always solicits compliments though.

Date of experience: July 8, 2016
Nikki Z.
0 reviews
0 helpful votes
Follow Nikki Z.
Unfollow Nikki Z.
Share Review
Report Review

When I received the ring I was amazed at how beautiful it was! This ring sparkles like crazy. Only problem I have is I got the wider band and its 2 months old and scratched very badly :(

Date of experience: July 8, 2016
Nate V.
0 reviews
0 helpful votes
Follow Nate V.
Unfollow Nate V.
Share Review
Report Review

I needed a ring made and delivered ASAP, and customer service was very helpful getting everything done.

Date of experience: July 8, 2016
Chukwuma O.
0 reviews
0 helpful votes
Follow Chukwuma O.
Unfollow Chukwuma O.
Share Review
Report Review

...
July 7, 2016

Date of experience: July 7, 2016
Larry A.
0 reviews
0 helpful votes
Follow Larry A.
Unfollow Larry A.
Share Review
Report Review

...
July 7, 2016

Date of experience: July 7, 2016
Mike J.
0 reviews
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Share Review
Report Review

Ordered a custom Engagement ring for my now fiancé on MoissaniteCo.com. The ENG-265 is such a unique and beautiful design that my fiancé immediately fell in love with and now claims it's the ring she "never knew she wanted." The order process was quick and easy, and the whole process of waiting for the ring to be made was easily tracked online, however the updates were not posted in a timely manner. I never received an email notifying me that the ring shipped out, so I wasn't expecting it in the mail. My fiancé was actually home and signed for the package, luckily she didn't open it! Other than that, the Forever One stone is beautiful and my fiancé can't stop marveling over her ring. Arrived after 2.5 weeks from placing order, I only wish there were more of a variety for us to choose our wedding bands!

Date of experience: July 7, 2016
Tony J.
0 reviews
0 helpful votes
Follow Tony J.
Unfollow Tony J.
Share Review
Report Review

We used this company for our second custom piece and both times it's been better than expected. The service is great and were really happy

Date of experience: July 7, 2016
Ani a.
0 reviews
0 helpful votes
Follow Ani a.
Unfollow Ani a.
Share Review
Report Review

Website helps you focus your interest by making you think about the details. Then, you are allowed to look at the multitude of options in category of choice, easily. At one point, I had a question. Customer Service responded quickly and helpfully. Now, I have a beautiful ring I love. Thank you.

Date of experience: July 7, 2016
jumur M.
0 reviews
0 helpful votes
Follow jumur M.
Unfollow jumur M.
Share Review
Report Review

My experience was fantastic
July 7, 2016

My experience was fantastic. After researching the company I was confident to place an order. A few days after my order was placed I logged back in on the site in anticipation to check the status. A couple of days before it was to be shipped the status hadn't changed so I used the chat option to speak to customer service. They were very reassuring and confident I would receive my purchase by my desired date. When the ring came in I couldn't have been more pleased. Looking forward to many more purchases with this company.

Date of experience: July 7, 2016