• Modern Piano Moving

Modern Piano Moving

Overview

Modern Piano Moving has a rating of 3.24 stars from 743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modern Piano Moving most frequently mention customer service, great care, and perfect condition. Modern Piano Moving ranks 3rd among Music Other sites.

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • They emailed us said, "You were correct in saying that those young men, the piano movers, were good guys.
  • Staff (Misty) was thorough and provided excellent customer service.

Critical highlights

No critical highlights yet

How would you rate Modern Piano Moving?
Top Positive Review

“Thankful”

Linda and Ron H.
1/10/23

It was hard to say goodbye to my baby grand piano as it was wrapped up in blankets very snuggly and warm on a cold winter day in January of 2022. The crew that took her out of our home and loaded her onto the moving truck were experienced and careful. When our new home was finished enough in January, 2023, we welcomed the same wonderful guys back to delivery my piano to her new home! What a wonderful day! Again, they were so careful to get her into the house and set her up. They did an excellent job and I highly recommend Modern Piano Movers to anyone in need of climate controlled storage and moving.

Top Critical Review

“Modern Piano Moving has an owner with no honor and no integrity”

Anthony L.
1/24/23

The owner, Russ Vitt, hired unqualified workers to move our piano, which resulted in the keyboard cover being damaged. Russ Vitt refused to utilize the insurance policy we have paid for, instead, he get a quick fix that is of the same quality as his integrity. I do not believe that he actually bought insurance for our piano. I do believe that he is taking advantage of the fact that we cannot sue him because he is in another state.

Reviews (743)

Rating

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Reviews that mention popular keywords

piano movers (38) customer service (31) piano move (76)
Thumbnail of user lindaandronh
1 review
0 helpful votes
January 10th, 2023
Verified purchase

It was hard to say goodbye to my baby grand piano as it was wrapped up in blankets very snuggly and warm on a cold winter day in January of 2022. The crew that took her out of our home and loaded her onto the moving truck were experienced and careful.
When our new home was finished enough in January, 2023, we welcomed the same wonderful guys back to delivery my piano to her new home! What a wonderful day! Again, they were so careful to get her into the house and set her up. They did an excellent job and I highly recommend Modern Piano Movers to anyone in need of climate controlled storage and moving.

Thumbnail of user garretr12
1 review
0 helpful votes
January 17th, 2023

Modern Piano Moving has collaborated with us, Piano Moving World LLC (833-PIANO-US), on multiple occasions. Our most recent collaboration was at our piano storage (pianomovingworld.org), when their client purchased a piano from one of our clients, and the company came to pick it up. Very professional, friendly and well-equipped.

Tip for consumers:
Long distance moving

Products used:
Organ

Thumbnail of user catherinee376
1 review
0 helpful votes
February 9th, 2023
Verified purchase

Modern Piano Moving did a great job moving my late aunt's piano from coast to coast. They were on time, professional, and provided great communication to allow us to properly plan. They came highly recommended by our piano tuner and did not disappoint. Modern Piano Moving provided a positive moving experience!

Thumbnail of user dennisr828
1 review
0 helpful votes
January 18th, 2023
Verified purchase

Of course long distance moves are expensive, but at least MPV gave me a senior discount. We purchased a new home in Washington state. I had my piano in climate controlled storage with my local piano mover in Colorado. Once we had an address for where the piano needed to be moved, MPV handled everything and the piano arrived in perfect condition.

Service
Value
Shipping
Quality
Thumbnail of user davel986
1 review
0 helpful votes
January 12th, 2023
Verified purchase

Modern Piano Moving has moved our baby grand three times. Every move was smooth and professional. Their personnel were very personable and friendly. Schedules were communicated and followed. They treated our piano like it was their own. Thanks for a GREAT experience.

Thumbnail of user bobs397
Bob S.
4 reviews
2 helpful votes
February 29th, 2020
Verified purchase

I dreaded the expense and hassle of moving our piano to my son's house 600 miles away, but Modern Piano Movers absolutely dispelled all of my previous notions. The move was not only affordable but completely hassle free. I thought the movers on both ends were very professional and demonstrated great care. I also appreciated the accuracy of pick up and delivery times, and dealing with customer service was quick and easy. I will definitely recommend Modern Piano Movers for its excellent service.

Thumbnail of user sarag131
Sara G.
2 reviews
2 helpful votes
October 30th, 2017
Verified purchase

Our total cost was the cheapest compared to all other moving companies I contacted and researched. The movers who delivered the piano to my house were professional and attentive to being careful with their handling.
My only negative with this company is that you can't set an exact delivery day- they gave me a week window and told me when the pickup& delivery days were only 2 days before, which made it difficult for scheduling on my end.
Overall, had a good experience!

Thumbnail of user krisc72
Kris C.
1 review
2 helpful votes
May 15th, 2020
Verified purchase

I couldn't be more satisfied with Modern Piano Movers. The movers were extremely professional as was the customer service staff. My piano arrived on time (actually earlier than expected) and was in perfect shape. Living in Colorado, our driveway was a bit of challenge as it is very steep and quite long. The guys handled it with no problems and took great care in getting the piano to the house. I would recommend Modern Piano Movers for anyone looking to move their piano.

Thumbnail of user ronl244
Ron L.
1 review
1 helpful vote
June 4th, 2020
Verified purchase

I had a very valuable Steinway M grand piano moved from Kalispell, Mt. to my home in Mechanicsburg, PA.,
roughly 2400 miles.
The piano arrived in great shape and the delivery persons were most gracious and moved another grand piano to another room to make room for the Steinway.
Kimberly Craft the sales person was also very gracious and helpful.
I highly recommend their services

Thumbnail of user msd26
Ms D.
1 review
0 helpful votes
January 17th, 2019
Verified purchase

Top notch company with outstanding customer service. Could not be happier. My piano was collected, stored during a long distance move and delivered in exactly the same condition. The delivery team was courteous, respectful and accommodating. My home was in a challenging location to bring the piano to yet they managed the move flawlessly without drama of any kind. Price was reasonable for the excellent service I received. Would use them again.

Sincerely,

Ms. DeLand

Thumbnail of user anonymousw633
anonymous W.
2 reviews
1 helpful vote
October 31st, 2019
Verified purchase

I had a lot of anxiety about moving my beloved piano from my old house to short-term storage, and from short-term storage to my new house. Both crews were really professional, knowledgeable, and careful and had tons of blankets, pads, and ramps. I knew my piano was in good hands (even though I still couldn't watch. :) ) I really liked how they gave a week window, and then called and updated with a shorter day and hour window as the time got closer. I highly recommend this place!

Thumbnail of user quintaa
Quinta A.
1 review
0 helpful votes
August 21st, 2018
Verified purchase

My telephone conversation inquiring about Modern Piano moving a piano from Massachusetts to Missouri impressed me with their professionalism. Modern was $200 higher than another company's quote, but I felt Modern was truly the better service. This was a good decision. The men in both states were knowledgeable, efficient, friendly and professional. The piano was picked up and delivered on schedule. Excellent 5 Star company!

Thumbnail of user johnf445
John F.
19 reviews
26 helpful votes
September 13th, 2017
Verified purchase

Obvious pros who know what they are doing. Long distance (IN to CA) move with storage 7/7/17 - 9/11/17 until we could buy a house. Their climate control storage is really climate controlled. Didn't get to see piano leave IN. Extremely well wrapped and extreme care taken in rolling it into house without damaging piano, walls and floor. Expensive- yes, but worth the peace of mind trusting it to the experts.

Thumbnail of user lindyc35
Lindy C.
1 review
1 helpful vote
March 5th, 2020
Verified purchase

I found Modern Piano on the internet. I read their reviews which were very positive and then called. The company is very good. Picked up my piano within the window they gave me. My delivery was a difficult one due to weather and my driveway. The piano was delivered in excellent condition

Thumbnail of user anthonyl1482
1 review
3 helpful votes
January 24th, 2023
Verified purchase

The owner, Russ Vitt, hired unqualified workers to move our piano, which resulted in the keyboard cover being damaged. Russ Vitt refused to utilize the insurance policy we have paid for, instead, he get a quick fix that is of the same quality as his integrity. I do not believe that he actually bought insurance for our piano. I do believe that he is taking advantage of the fact that we cannot sue him because he is in another state.

Products used:
It is a shipping service

Service
Value
Shipping
Returns
Quality
Thumbnail of user melissay21
Melissa Y.
6 reviews
1 helpful vote
December 31st, 2018
Verified purchase

Modernpiano.com had the best rates but we didn't sacrifice quality by choosing the cheaper alternative. The movers were punctual, efficient, and our piano arrived without a scratch and sooner than estimated so we had it in time for the holidays. This is a well-run company that will take good care of your piano! Highly recommend!

Thumbnail of user danh103
Dan H.
11 reviews
18 helpful votes
January 22nd, 2019
Verified purchase

Absolutely flawless from pick up to delivery. These people are as good as it gets! They know everything in regards to moving pianos with the utmost care and skill. Would certainly recommend them to anyone looking for the very best!! They did a fabulous job for me!!
Dan

Thumbnail of user dianeq10
Diane Q.
3 reviews
1 helpful vote
June 4th, 2020
Verified purchase

Excellent individualized service from the time I submitted my first request for a quote to move our piano cross country, from Ohio to Oregon. It was really helpful to have a specific person to contact with questions and to ask for updates. Kim was great, she always responded quickly. The crews who came to our house and delivered the piano on the other end were excellent. They took great care in packing and moving, and then unpacking the piano at the other end. We were nervous about this move, but Modern Piano Moving was great. We all appreciated the extra care taken by the on-site crews as this move occurred during the pandemic.

Thumbnail of user amyg178
Amy G.
8 reviews
0 helpful votes
December 5th, 2019
Verified purchase

Modern Piano did a perfect job moving our baby grand to our new home. They kept up with me via text and email the whole time, the movers were very friendly, and above all, experienced. Will definitely use again!

Thumbnail of user charlesk76
Charles K.
7 reviews
1 helpful vote
October 22nd, 2019
Verified purchase

Always kept advised about where piano was. Crew were super nice and willing to go the extra mile. Wish you could give them both a bonus at years end.

Thumbnail of user markb518
Mark B.
12 reviews
12 helpful votes
November 20th, 2019
Verified purchase

Modern Piano Moving might be a little more expensive than some other piano movers but when you're shipping a $25k grand piano it's worth the extra care and peace of mind to hire the very best. My piano was expertly disassembled, wrapped and prepared for the move. The same care was taken for the delivery and reassembly. Very knowledgeable and responsive company. Highly recommended!

Thumbnail of user dominiques24
Dominique S.
2 reviews
0 helpful votes
January 23rd, 2019
Verified purchase

The guys who delivered the piano were great. Their professionalism and skill were a pleasure to observe. The scheduling was a little sudden on the pickup side but they were accommodating given the circumstances.

Thumbnail of user heatherp168
Heather P.
1 review
0 helpful votes
January 28th, 2019
Verified purchase

Estimate was done promptly. Pricing fair although not inexpensive. Very good communication/email re: confirmation of details, dates and time for pickup and delivery. Excellent time from pickup to delivery. Staff who picked up and delivered piano were very good to work with. Piano was well wrapped for move and was delivered in excellent condition at a very convenient time. All in all, a pleasant and easy experience for this customer. Many thanks to you and the men who did the actual move!

Thumbnail of user jeffy16
Jeff Y.
5 reviews
0 helpful votes
January 30th, 2018
Verified purchase

Moving a grand piano cross-country (in our case, NW Ohio to Central FL) is never simple (and has become increasingly complicated in recent years as moving companies become loathe to assume responsibility for valuable instruments). Modern made the experience painless - and even fun! Our move involved storing the instrument for a month plus to accommodate schedules on the receiving end - and that was also painless. Thanks, friends!

Thumbnail of user tinas166
Tina S.
5 reviews
9 helpful votes
July 26th, 2016
Verified purchase

We highly recommend Modern Piano Movers! From our very first conversation on the telephone checking on pricing to the pick-up from New York state and delivery to Minnesota, every interaction was courteous, professional, respectful and expertly done. As a professional musician, careful care of an instrument is of utmost importance to me. I could not be happier with the care and attention that our family piano received!

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From the business

We currently service the lower 48 states and Canada.
Full-time, 8 person office staff that work together.
Climate Controlled Trucks, Trailers and Storage.
Air-Ride Equipped with Rail-Lift Gates.
Experienced Piano Movers with the necessary expertise and equipment.
ATV shuttle vehicle, e-track piano moving boards, specialized equipment including custom dollies, etc.
Two-Man Teams on every piano move, working in sync, day after day.
No outside parties - Modern Piano Moving handles 100% of the move.
Affordable Valuation on every piano move, with no preconceived limits or deductible.
Trust us to be your professional piano mover!
You are a just phone call away from speaking with the company that is going to treat you right!

Business History

Modern Piano was established in 1935 as the first piano only moving company in St. Louis, Missouri. Built on a strong reputation for quality care and professional service, Modern Piano Moving prospered. Modern Piano Moving is dedicated to being the best. Beginning with your initial office contact, follow-up and scheduling; and continuing through the physical move at the origin and destination, we are committed to providing you the highest level of customer satisfaction and a sincere thanks.

Company Representative

Thumbnail of user chrisa351
Chris A.
IT Director

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