Horrible people and a horrible business who falsely claim they are Australian site but i reality they are overseas and sell second hand goods as new and once you complain they will just ignore you. TRUST ME STAY CLEAR OR YOU WILL SUFFER
Uk based company cover took 6 weeks to arrive... rude manager on phone yelling at me... more lies exposed during conversation... would never deal with them again
Ordered the Ibolt Active car dock for Iphone 6S Plus (IPro2). Still waiting on the new iphone to arrive so haven't been able to check the dock out fully but it looks good. There are inbuilt spacers where the lightening cable is located to allow for different case thicknesses and it's height adjustable. Grip feels very firm.
Placed my order on late on 5 Sep which was a public holiday, and it arrived on the 9 Sep. Very pleased with the service.
One star missing because the dock came from UK rather than an Australian warehouse.
I ordered a Sony Z4 pad genuine cover. Initially I was advised of a delay in shipping, then again and again. After another week with no update I sent a request and was advised of further delay with the offer to change my order. I changed the order and paid the difference and now a further two weeks and I don't have any confirmation of the order, no indication of delivery (even though multiples of the item were showing as "in stock") and am getting no response from the company.
It is now over 6 weeks from the initial order with no answers in sight.
I have started a dispute resolution with PayPal.
Ordered an Item 2 months ago the site said arriving tomorrow I had an offer 3 weeks ago saying that I could select something else or wait 1 week for the item to arrive the item has still not arrived and I don't want something else.
Recently tried to buy a iPhone SE 2020 wallet. Filtered my shopping experience to iPhone SE 2020, but the wallet I received was for the previous version of the iPhone SE
Although the item I ordered was eventually delivered as described, this company deliberately lies to get your order. Their website looks like it's in Australia with a Sydney address and telephone number, but this is BS! After being unable to contact the company via telephone, I specifically emailed them asking if the item I wanted was "in stock IN AUSTRALIA" as I had placed an order for the same item on Amazon and wanted to make sure I received it by a specific date. They replied "yes". So I cancelled the order with Amazon (which was cheaper and included postage, where MobileZap charged me $52 for postage and gave no option to change the postage), and placed the order with MobileZap. Then as I watched the tracking, the item was dispatched from the UK, then went to the USA (did a couple of laps of different states, LA to Cincinnati and back to LA), then arrived in Brisbane (where I live), went down to Sydney, then finally back to Brisbane. When I wrote them again explaining that I could have left my order with Amazon and saved over $60 after they deliberately lied to me, they totally disregarded this part of my email and spoke about their shipping policy (nothing to do with it...) and because my order had arrived (aahhh, no it hadn't) there was nothing they could do. I won't be dealing with this deceitful company again!
mobilezap.com.au stole $366.91c from me. I ordered Express Shipping and that was 2 months ago. Yes I can prove it INVOICE No. ******* yes I am real.
They said they don't have the stock and even thoe their website said they did at the time, They DONT. They said they would refund my money BUT THEY DID NOT. So warning they WILL RIPP YOU OFF. BUY your products somewhere else. MOBILEZAP.COM.AU is exactly that they zap your money from your bank account remotely and don't give it back. YOU HAVE BEEN WARNED.
The selection of mobile phone and tablet covers here in Perth is abysmal. Any colour you want as long as its black. Or white. So I got my orange tablet cover last time here and have come back for our HTC M one 9 covers. So now we can tell our phones apart! Good choice and good service.
Mobilezap is a good online marketplace. Though it took just 1 day extra to be delivered but I am satisfied with them. I have got what I ordered and the goods were in good shape. I ordered LG G3 back cover and screen protector. I'll order from Mobilezap again.
Ordered a cover for my iPad, with delivery from the UK. Thought it would take a few weeks, but was so pleasantly surprised when it turned up a week and a half later. Cover is just as I expected, and would shop here again. Very happy:-)
I have ordered three items: wireless charger, case and screen protector. Only the first of these was in stock and was dispatched next day, the other two items came separately again, I was charged for shipping once only which is fair in my view. I can only say good things about MobileZap: prompt, responsive, I was able to track the deliveries along, all items delivered in proper condition, as described on the website. Given that living in Australia, we do not enjoy the breadth of choice of goods that the rest of the world does (at least as far as mobile phone accessories are concerned), MobileZap is a very reliable source. I have no hesitation in recommending them to anyone looking to accessorise their new mobile.
Son wanted phone cover. Not available in local shops. Found Mobilezap online. Ordered what we wanted and it was here just over a week. Took longer than I expected but I discovered it had come from Emgland. So, happy with that, not too expensive. Would use Mobilezap again when we are looking for new things at affordable prices. Always love to find online goods that we can afford and are not rubbish.
Product ordering process simple. Delivery received amazingly fast and tracking was excellent. Delivered almost to the minute. Product received as described and in good condition. Would happily use again
Waited 3 weeks no item received, assumption is posts fault, emailed them took couple days in between communincations response time but sorted out and sent new item recorded delivery on the fact they send new item an understood we had waited 3 weeks 5/5, feedback would be to respond on communications quicker:-)
I have been looking everywhere to buy a set of Samsung Black Level Over-ear Bluetooth Headphones but found them really hard to find especially at a reasonable price but then I found MobileZap who had them at a great price and service and delivery was fast and easy so I would recommend these guys to anyone interested!
Ordered my mobile cover which I couldn't get anywhere locally, then read some bad reviews! Ordered, delivered within a very good time frame and exactly what I wanted, a genuine article, a little more expensive than if I was able to get it here, but had an excellent experience with the company. Thank goodness, perhaps if I had read the bad reviews first I may not have ordered it, but it all turned out in the end.
I bought an Item from them which eventually was delivered but it took about 40 days. I got an order shipped email from them which did not have any shipment details I could track using and they did not respond to any of my emails. Got a bit concerned but eventually the product did come through.
I ordered a Ballistic impact proof cover for my Sony Experia Z1 on the understanding that it was being posted from Sydney.
When it didn't arrive within three days I phoned MobileZap and was told that it was being posted from England.
I was initially disappointed, but pleasantly surprised when it arrived a few days later.
The service and product were first class, not to mention the incredible range of products they have available.
I'm happy.
I had been looking for an affordable Samsung 5 phone cover that had glitter for a long time and finally found Mobile Zap who had exactly what I wanted and for a reasonable price. They also delivered in terrific time.
Answer: I have a similar issue. Ordered items on the 28/05/13 and still no arrival on the 09/05/13. From looking on the website I believe they are UK owned and run which makes me think its coming from overseas which would make sense for the delivery time (well more sense). I just hope that it does turn up. Will update if this changes.
MobileZap has a rating of 3.8 stars from 86 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileZap most frequently mention great service and phone cover. MobileZap ranks 11th among Mobile Accessories sites.