MobileUnlocks

Hello Marco Antonio Moreno Martinez,

Thank you for reaching out and sharing your feedback. I'm sorry to hear that you’ve had trouble with the unlocking codes for your Honor RKY-LX3 from AT&T Mexico. I understand how frustrating this can be, especially when you’re not receiving a prompt response.

I want to assure you that your experience is important to us, and we're here to help. Since your order status shows "Unlock Complete," and you've been provided with codes "2004944723258357," these should be the correct unlocking codes for your device. However, I see that you've encountered difficulties using them.

Please don’t worry—we want to get this resolved as quickly as possible. Could you please try the following steps once more?

1. Insert an unsupported SIM card into your Honor phone and turn it on.
2. If prompted, enter the unlocking codes you received.
3. If the code fails, please try a couple of times to ensure there's no entry error.

If the issue persists, we would like to work closely with you to troubleshoot this problem. It's essential for us to ensure that you can use your device freely as intended. Can you please provide us with details or error messages you received when trying to enter the codes? We may need to go through some additional steps to help you out.

We truly value your business, and our goal is to convert this experience into a positive one. Let’s work together to get this fixed.

Best regards,
Charlotte

Dear B Head,

Thank you for your feedback and for choosing MobileUnlocks.com to unlock your Samsung Galaxy S7 from the network EE UK.

From our records, it seems your order status is "Unlock Complete," and you should have received the unlocking code "9613971759173604" for your device. If your phone doesn't prompt you to enter an unlocking code when you insert a non-EE SIM card, a Remote USB Unlock will be necessary, requiring an additional fee.

As mentioned, all required costs are outlined on the checkout page prior to purchase:

- £11.99 for the Eligibility Check
- £26 for the Standard Unlock

Here’s a snippet from our terms:
"4.1 An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible SIM card is placed in the device. As stated on the order summary page prior to purchase, if your handset doesn't ask for an unlock code prior to payment, then we will not be able to unlock the device but still incur submission costs, and you will instead have to use a Remote USB unlock at additional cost."

If you’re ready to proceed with the Remote USB Unlock, we’re here to help you through the process. This additional step is sometimes necessary with certain phones to complete the unlocking.

Looking forward to assisting you further!

Best regards,
Charlotte

Hi Terry,

Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth experience with our service and that it was recommended by a friend. It’s great to know you found our pricing fair and the process efficient.

If you have any questions or need further assistance in the future, don't hesitate to reach out. Enjoy your unlocked Samsung Galaxy A20e!

Best regards,
Charlotte

Hello Sven,

Thank you for leaving us a review! We're thrilled to hear that you found our webpage user-friendly and our payment options satisfactory. We strive to provide efficient solutions for unlocking devices and we're glad that reflected in your experience.

We noticed you've successfully completed the unlocking process for your iPhone 12 Mini from EE UK, which is excellent news. Remember, should you have any questions or require further assistance, we're just an email away.

We appreciate your trust in choosing us for your unlocking needs, and we look forward to serving you again!

Warm regards,
Charlotte

Hello Chelsea,

Thank you for taking the time to leave us your feedback. We're pleased to hear that we were able to successfully unlock your phone and that you found our team helpful in answering your questions. We apologize for any delay you experienced, but we're glad to know the end result met your needs!

We appreciate your choice to use our service after finding us on Google and we're thrilled to have assisted you in getting your Samsung Galaxy S7 fully unlocked. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thanks once again for your patronage and for sharing your positive experience!

Best regards,
The Mobile Unlocks Team

Hi Natalie,

Thank you so much for your wonderful review! We're thrilled to hear that you found our service simple and straightforward, especially when it came to helping you unlock your father-in-law’s phone. It's fantastic to know we could assist you promptly.

If you ever need any more help with your devices or have any questions, please don’t hesitate to reach out. We appreciate your business and hope to serve you again in the future.

Best regards,
Charlotte
MobileUnlocks Team

Hi Chelsy,

Thank you for reaching out with your concerns, and I'm sorry to hear that you're not satisfied with our unlocking service. I’d love to assist and ensure we resolve any issues you’ve experienced.

Regarding the cost, our records show that you've made two separate payments: $28.99 for the Eligibility Check and $42 for the Standard Unlock. Both charges are standard for our service, with all costs clearly outlined on the checkout page before any purchase is made.

As for the functionality of the service, your order status shows "Unlock Complete," and the codes to unlock your Samsung Galaxy A5 (2017) have been provided: NCK: 18603704 and MCK: 60203840. If you haven't already, please follow the unlocking instructions sent to your email. Should you face any difficulties with these codes or the instructions, we're here to walk you through the process and provide any required technical support.

In the case of communication issues, we always aim to keep our customers well-informed and apologize if we have not met your expectations. Please let us know if you have any further questions or need additional assistance, and we assure you of our prompt attention.

Looking forward to resolving this matter to your satisfaction.

Best regards,
Charlotte

Hello Lynn,

Thank you for taking the time to share your feedback. We're sorry to hear that the process did not meet your expectations in terms of speed and cost. Our unlocking services do involve a thorough Eligibility Check followed by the actual Unlocking Process, and we work hard to complete this as swiftly as possible. I'm glad to inform you that the status of your iPhone 6S is "Unlock Complete," meaning you should now be able to use your phone with any network.

We understand that different methods are available for unlocking a device, and while some local stores may offer a quicker solution, our service is designed to provide a reliable and official IMEI unlock that doesn't void your warranty or risk damaging your phone.

We appreciate your patience and would love the chance to ensure you are satisfied with the final outcome. If you need any further assistance or have any questions on how to use your newly unlocked iPhone, please don't hesitate to reach out.

Warm regards,
Charlotte

Hello Alyse,

Thanks for taking the time to share your positive feedback! We're really glad to hear that you had a great experience with us, and we appreciate your understanding regarding the delay in the unlocking process. It's wonderful to know our customer support team kept you in the loop and reassured you throughout the service.

We're thrilled that your son's iPhone 12 Pro Max is now unlocked and free from the carrier lock. If you ever need any further assistance or have any more handsets to unlock, we're here to help.

Thank you for choosing MobileUnlocks to unlock your iPhone, and we hope you'll think of us in the future for any of your mobile unlocking needs!

Warm regards,
Charlotte