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MobileUnlocksReviews 2,618

4.4
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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews
GB
1 review
0 helpful votes
Follow Kevin N.
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So Simple To Unlock My iPhone
October 10, 2024

I have an iPhone 6s, but it was locked to EE. After using Mobile Unlocks' easy-to-use service, it was unlocked within an hour! I couldn't recommend this service more!

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Kevin Needham,

Thank you so much for your feedback! I'm glad to hear that you found our service easy to use. If you're experiencing any issues with your iPhone 5S unlock, please remember that your order status is "Unlock Complete." Everything is properly set up for you to enjoy your unlocked phone with any compatible carrier.

If you have any additional questions or need help with anything else, feel free to ask!

Best regards!

GB
1 review
0 helpful votes
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Network unlock
October 10, 2024

Everything working great.I was surprised when got 2 bills to pay,but it was not so big,it was worth it.Very nice explanation of guidance was sendet on email, easy to follow,an vola,now my phone unlocked, and im so happy

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Mr. Jaroscuk!

Thank you so much for your wonderful feedback! We're thrilled to hear that your Samsung Galaxy S10e is unlocked and that the guidance we provided was easy to follow. We understand that seeing multiple payments can be surprising at first, but they're necessary steps to ensure a successful unlock.

Your initial payment for the Eligibility Check and the subsequent unlock payment help us provide the best service possible. If you have any questions or need further assistance, feel free to reach out. Enjoy your newly unlocked phone!

Best wishes,
Charlotte

California
1 review
0 helpful votes
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Great, will recommend it, hundreds per cent reliable

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Stefano,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service reliable. We always appreciate when customers recommend us!

If you have any other questions or need assistance with anything else, feel free to reach out. We're here to help!

Best,
Charlotte

California
1 review
0 helpful votes
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Unlocked old iPhone
October 10, 2024

Old iPhone unlocked after much frustration with O2 mobile unlocks got it sorted for me and the phone is now in use with a relative!
Reliable service and did what they said they would do.

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Dear Miss Helgesen,

Thank you so much for your kind words! We’re thrilled to hear that your iPhone SE is now unlocked and ready for use. We truly appreciate your trust in our service and are glad that we could assist you where others couldn't.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Good communication, thorough service
October 10, 2024

Despite not realising that there were two parts to the payment - perhaps that needs to be clearer from the outset - the service was excellent. The phone was not a straightforward unlock so when the network were not responding, they switched to going direct to Apple, and the unlock eventually went through. They kept the page updated so we could see what was happening, and made sure they chased our case when it was taking longer than expected.

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi A J Vallintine,

Thank you so much for your feedback! We’re thrilled to hear that you found our service excellent and that our team was able to assist you with the unlocking process, especially when it required some extra steps.

I understand the payment process can seem a bit complex with both the Eligibility Check and the Unlocking Payment. We strive to provide clear information on our checkout page about all costs involved, and I appreciate your suggestion on making that even clearer.

If you have any further questions or need assistance going forward, feel free to reach out. We’re here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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S10+ Unlock
October 10, 2024

Using MobileUnlocks was so quick and easy.
All I had to do was enter a few details,pay what I consider a reasonable price and then wait for around 5 minutes.
The unlock code was sent to me,I entered it on my phone and now I can use any sim I like.
It was that simple,I would definitely recommend MobileUnlocks to anyone who
Needs their phone unlocking.

Date of experience: October 10, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi J Russell,

Thank you so much for taking the time to share your experience with MobileUnlocks! We’re thrilled to hear that you found our service quick and straightforward, and it’s fantastic to know that you can now use any SIM in your Samsung S10+.

We truly appreciate your recommendation to others needing phone unlocking – it means a lot to us! If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy the freedom of your unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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A very satisfied client
October 9, 2024

I'm really satisfied and happy with my overall experience they are really fast and reliable compared to other sites I visited

And to cap it all this is the cheapest unlock site I have ever come across thus far

One thing I really like about this site is the fact that they actually show you the progress of your unlock live and how much time you have left

I'll highly recommend mobileunlocks to anyone who wants to unlock any phone

Date of experience: October 9, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Carlson,

Thank you so much for your positive review! We're thrilled to hear that you found our service fast, reliable, and affordable. It’s great to know that you appreciated the live progress updates as well!

If you need any further assistance or have questions about your unlock process, don’t hesitate to reach out. Your satisfaction is our priority, and we’re here to help in any way we can!

Best,
Charlotte

GB
1 review
0 helpful votes
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Having changed my mobile provider, I urgently needed to unlock my phone to receive / make calls. This site provided easy to follow instructions and then gave me the unlocking unfreezing codes I needed in the timeframe they stated. Very happy.

Date of experience: October 9, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Stephen,

Thank you so much for your review! I’m thrilled to hear that you found our site easy to navigate and that the unlocking process went smoothly for your Samsung Galaxy A70. We always aim to provide clear instructions and timely service, so it's great to know that we hit the mark for you.

If you have any further questions or need assistance as you start using your phone with the new SIM, please don’t hesitate to reach out. We're here to help and ensure you have the best experience possible!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Great!
October 9, 2024

Fast and easy to use, be aware there is 2 payments to be made one at start and one more to get codes but honestly it's still cheep.

Date of experience: October 9, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Kristians,

Thank you for taking the time to leave your feedback! We’re glad to hear you found our service fast and easy to use.

I understand you had to make two payments for the process, which includes the initial £11.99 for the Eligibility Check and £26 for the Standard Unlock. This is standard for unlocking services, as each step is necessary to ensure we can provide you with the correct codes.

We're happy to inform you that your order status is "Unlock Complete," and your unlock code is ready for use: **5873209483049244**. If you have any questions about using the code, feel free to ask!

Thanks for choosing us, and we appreciate your support!

Best,
Charlotte

GB
1 review
0 helpful votes
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👍
October 9, 2024

This was such a quick and simple process, all I had to do was provide my imei number (which they tell you how to do) and I had my unlocked iPhone within 24 hours. Thank you MobileUnlocked!

Date of experience: October 9, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Sanvira Colaco,

Thank you for your review! I'm thrilled to hear that the unlocking process was quick and simple for you. It's always our goal to make it as seamless as possible. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your unlocked iPhone!

Best,
Charlotte

GB
1 review
0 helpful votes
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Great service
October 9, 2024

I needed the phone unlocking for a potential trip abroad & done quickly so an eSIM could be added. All done

Date of experience: October 9, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Ian,

Thank you for your review! I'm glad to hear that the unlocking process is complete and that you chose our service based on positive feedback. If you have any further questions or need assistance with adding an eSIM for your trip, feel free to ask. We’re here to help and want to ensure your experience remains a good one! Safe travels!

Best,
Charlotte

Sweden
1 review
1 helpful vote
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Fraud and big scammers
October 8, 2024

Fake and fraud company
I have placed the order 5 months ago, it was the normal basic service but after a week they make me to pay more and charged me premium service fee. I pay them almost more then $350 and now it's been 5 month still they making me fool giving bull$#*! reason and asking me to wait more. Because of this much wait time, i lost my 5 months of warranty of my phone and also the value of the phone got depreciated. Still hoping for refund but this guys are only giving me wait time, got know how many year i have to wait for my refund. Beware of this type of companies guys if anyone need the evidence of this fraud i have all of mails and chat history from them.

All the best and find some genuine companies.

Date of experience: October 8, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hello Radheshyam,

I’m truly sorry to hear about your frustration—it’s understandable to feel this way given the waiting period. I want to assure you that your order is currently "In Process," and it’s 99% complete. This means it should be finished imminently.

Regarding the payments, the steps and associated costs for the eligibility check and unlocking process are clearly outlined during checkout, and it's normal for there to be separate payments for eligibility and unlocking services. We appreciate your patience as we work to get your iPhone 15 Pro unlocked from Bell Canada.

If you have any further concerns or need assistance, please don’t hesitate to reach out. We're here to help!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Speedy!
October 8, 2024

Recently purchased a new sim only deal from Tesco. Cheap as chips but needed to unlock an older I phone 11.
Quick and easy with Mobile Unlocks.!
Took about 30 minutes in total and the on line process was very straightforward.
Would definitely recommend 👍👌

Date of experience: October 8, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Id Toplis,

Thank you so much for your kind words and for choosing Mobile Unlocks! We're thrilled to hear that your experience was quick and straightforward. It’s great to know you found our service effective in unlocking your iPhone 11.

If you have any questions or need assistance in the future, feel free to reach out. We appreciate your recommendation and look forward to helping you again!

Best regards,
Charlotte

Qatar
1 review
0 helpful votes
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Fast and easy to use
October 8, 2024

Fast and easy to use, thank you, can't fault the service, would use again

Date of experience: October 8, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Emma,

Thank you so much for your positive feedback! We're thrilled to hear you found our service fast and easy to use. Your satisfaction means a lot to us, and we appreciate your support. If you need help in the future, don’t hesitate to reach out. Looking forward to serving you again!

Best,
Charlotte

GB
1 review
0 helpful votes
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Unlocking
October 8, 2024

This service was very fast and easy and had my phone unlocked within 5 minutes. Definitely would reccomended this too others

Date of experience: October 8, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Steven,

Thank you so much for your feedback! I'm thrilled to hear that you found our service fast and easy. It's great to know that your phone was unlocked so quickly! Your recommendation means a lot to us.

If you need any further assistance or have any questions about future unlocks, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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There was no hope until...
October 8, 2024

My old phone stopped working and I desperately needed a new functioning one that worked with my current sim, Mobile unlocks delivered a code to me within 10minutes after me trying for a solid week trying to get my phone unlocked through various large companies. I would 100% recommend these for the quick and easy solution.

Date of experience: October 8, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi David,

Thank you so much for sharing your experience! I'm thrilled to hear that you received your unlock code so quickly and that it helped you get your Huawei P30 Pro functional again. It’s great to know that a recommendation from a friend led you to us and that we could meet your expectations.

If you have any questions or need further help with the unlocking process, feel free to reach out. We’re here to ensure you have a smooth experience!

Best regards!

GB
1 review
0 helpful votes
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Good service
October 8, 2024

Took little longer than I was expecting
But good service and very helpful

Date of experience: October 8, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Wayne,

Thank you for your review! We're glad to hear that you found our service helpful. We understand that the process can sometimes take a bit longer than expected, but we appreciate your patience. If you have any further questions or need assistance with anything else, feel free to reach out. We’re here to help!

Best regards,
Charlotte

Ecuador
1 review
0 helpful votes
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Excelente servicio
October 7, 2024

Una buena experiencia muy honestos en su trabajo super rápido y buenos precios te dan la solución a tus problemas recomendado.

Date of experience: October 7, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hola, Darío: ¡Gracias por tus amables palabras! Nos complace saber que nuestro servicio te resultó seguro, rápido y a un precio razonable. Agradecemos tu confianza para desbloquear tu iPhone 11. Si tienes más preguntas o necesitas ayuda con el proceso de desbloqueo, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte

Arizona
1 review
0 helpful votes
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Excelente
October 7, 2024

Un excelente servicio. Me resolvieron en un plazo de tiempo recor

Date of experience: October 7, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hola Kevin, ¡muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio y que tu problema se resolvió rápidamente. Tu decisión de trabajar con nosotros significa mucho y esperamos poder ayudarte nuevamente en el futuro si es necesario. Si tienes alguna otra pregunta o necesitas más ayuda, ¡no dudes en comunicarte con nosotros! Saludos, Charlotte

GB
1 review
0 helpful votes
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Amazing service!
October 7, 2024

You guys did it all for me!🙏 in 2 clicks my phone was unlocked! Very fast and easy service! Would highly recommend using this service!

Date of experience: October 7, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Stacey,

Thank you so much for your wonderful review! We're thrilled to hear that you found our service fast and easy. Your recommendation means a lot to us! If you need any further assistance or have friends looking to unlock their devices, feel free to send them our way. We're here to help!

Best wishes!