MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 4.4 stars from 2,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
I bought my Samsung galaxy note 9,it had an unlock code after being told by a colleague about mobile unlocks,I contacted them and i thought it would take the whole day,i was wrong it only took 15minutes to get my phone unlocked and was able to use my new phone i was overjoyed.
I was a bit skeptical at first, but this website made unlocking my iPhone to any network surprisingly simple and stress-free. The process was straightforward, and they provided clear instructions each step of the way. My phone was unlocked within the promised timeframe, and I can now use it with any carrier without any issues. Customer support was also very responsive when I had a question. Highly recommend this service if you're looking to unlock your phone quickly and securely!
Hi Hassy Ahady,
Thank you so much for your wonderful feedback! We're thrilled to hear that unlocking your iPhone was simple and stress-free for you. Your experience is exactly what we aim for!
If you have any further questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked iPhone with any carrier!
Best wishes,
Charlotte
Was very quick to download happy with service and would recommend to family and friend
Hi K Millington,
Thank you so much for your positive review! We're thrilled to hear that you found our service quick and satisfactory. It’s always wonderful to know that our customers are happy enough to recommend us to friends and family. If you need any further assistance or have any questions, feel free to reach out. Your continued support means a lot to us!
Best wishes!
Really quick to start the process, great that it was from a trusted website for the comfort of my own home, no hunting round the shops trying to find someone to unlock my phone
Hi Mrs. Lisa Aston,
Thank you so much for your positive review! We're thrilled to hear you appreciated the convenience of unlocking your iPhone 11 from home and found our customer service responsive. It's great to know the whole process met your expectations, especially with timely updates.
If you have any questions or need further assistance with anything else, feel free to reach out. We're here to help!
Best regards.
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Hi Mohamadou,
Thank you for reaching out! I see that you've made two payments totaling $64.99 for the Eligibility Check and the Standard Unlock for your iPhone 13. I want to clarify that all costs are detailed on the checkout page prior to purchase.
Since your order status shows "Unlock Complete," it seems like everything has gone through successfully! If you have any questions about accessing your unlocked phone or if there's anything else I can assist you with, please let me know.
We're here to help you make the most of your unlocked phone!
Best,
Charlotte
My phone was locked onto the EE network and I wanted to change to an O2 sim. I didn't want to mess around going to a shop to get it unlocked so decided to try it from home.
I used this website and payed a small fee and within an hour my the unlock code had arrived. I put the number into my phone and it was instantly unlocked to any network.
Super fast and easy to use, would use again and highly recommend.
Hi Helen,
Thank you for your feedback! I'm thrilled to hear that your unlock process was quick and easy. It sounds like everything has gone smoothly with your Huawei P30 Lite, and you’re now able to use it with your O2 SIM.
If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best wishes,
Charlotte
It was fantastic and reliable and always give you good updates
Hi Jeananne,
Thank you for your kind words! We're thrilled to hear that you found our service reliable and enjoyed the updates we provide. We strive to keep our customers informed throughout the entire unlocking process. If you have any questions or need further assistance with your Galaxy S24 Ultra unlock, just let us know!
Best wishes,
Charlotte
My experience with MobileUnlocks was outstanding. They made unlocking my iPhone 11 Pro Max, initially locked to T-Mobile Orange, a seamless process. Despite the extra challenge with T-Mobile Orange no longer operating in the UK, MobileUnlocks ran a pre-check that confirmed EE as the network handling the lock. This confirmation gave me the confidence I was choosing the right network. The whole process was quicker than expected, and the clear instructions and responsiveness made it stress-free.
Hi Jonathan,
Thank you so much for your wonderful review! We're thrilled to hear that your unlocking experience with your iPhone 11 Pro Max was seamless and that our pre-check process gave you the confidence you needed. Your kind words about our professionalism and thorough approach truly mean a lot to us!
If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Best wishes,
Charlotte
Great customer service and unlocked my phone within a day and great customer service
Hi Luke,
Thank you so much for your positive feedback! I'm thrilled to hear that you received great customer service and that your phone was unlocked so quickly. If you have any questions or need further assistance with your Huawei P Smart Pro, feel free to reach out. We're here to help!
Best regards!
Leider nicht ganz so schnell wie erwartet aber innerhalb von 48 Stunden alles erledigt
Hallo Helmut, vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihre Freischaltung innerhalb von 48 Stunden abgeschlossen wurde, obwohl wir verstehen, dass es vielleicht nicht so schnell ging, wie Sie erwartet haben. Wir schätzen Ihre Entscheidung, mit uns zusammenzuarbeiten, und Ihre Geduld während des gesamten Vorgangs. Wenn Sie weitere Fragen haben oder bei irgendetwas anderem Hilfe benötigen, können Sie sich jederzeit an uns wenden. Wir sind hier, um Ihnen zu helfen! Beste Grüße, Charlotte
So easy to do, you don't even have to leave the house.
The whole process is quick and simple was hesitant to use a online unlocking service, but having to reading the reviews thought I would give it go so glad I did. The phone is now unlocked
Very happy highly recommend
Hi L E Alvey,
Thank you for your review! We’re thrilled to hear you’re happy with our service and that your iPhone 11 is now unlocked. It’s great to know that our quick and simple process was able to meet your needs!
If you have any further questions or need assistance, don’t hesitate to reach out. We appreciate your recommendation and hope to serve you again in the future!
Best wishes,
Charlotte
I used them to unlock my Verizon IPhone 14 for Mint Mobile. I was a little skeptical at first, but worked like a charm! Don't be surprised if it take a few days, it's normal. 😉
Hi Dustin,
Thank you for your review! We're thrilled to hear that your iPhone 14 unlock was successful and that you found the process to work "like a charm." 🎉
It's completely normal for there to be a short waiting period, and we appreciate your patience. If you have any further questions or need assistance with anything else, feel free to reach out!
Enjoy your unlocked iPhone with Mint Mobile!
Best,
Charlotte
I needed an old phone unlocking and used mobile unlocks and it was done and unlocked within 1 hour it said 2 days but then suddenly every thing started pinging on my phone and it was done amazed at how fast it was would definitely use this company again fast and secure
Hi Da Sumner,
Thank you so much for your review! We're thrilled to hear that your Samsung J5 unlock was completed quickly and that you had a positive experience with our service.
We aim to provide a seamless unlocking process, and it’s great to know you found us trustworthy and professional. Should you need any further assistance or have questions in the future, feel free to reach out. We're here to help!
Best regards,
Charlotte
I had the unusual lock on my phone and was provided efficient and effective service. I was regularly updated on progress. Finally was send the code to unlock my phone. It worked like magic and had my phone unlocked in no time. Highly recommend this company. Thanks for getting my phone working again.
Hi I Patel,
Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth experience and that the code worked perfectly for your Samsung S10+. It's great to know we could help get your phone working again.
If you have any future unlocking needs or questions, feel free to reach out to us. Your recommendation means a lot, and we appreciate your support!
Best regards,
Charlotte
I was surprised to know this product. I am very satisfied with your service.
Hi Phan Hien,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and felt safe with us. Your satisfaction means everything to us!
If you have any questions or need further assistance with your iPhone unlock, don't hesitate to reach out. We're here to help!
Best,
Charlotte
Muy buen servicio confiable y seguro sin perdida solo es cuestión de esperar y todo queda listo
¡Hola Jeovani! ¡Gracias por tus maravillosos comentarios! Nos alegra saber que consideraste que nuestro servicio es confiable y seguro. Realmente apreciamos la recomendación de tu familia y siempre estamos aquà para ayudarte con cualquier pregunta o actualización que puedas necesitar durante el proceso de desbloqueo. Si tienes alguna inquietud o necesitas más ayuda mientras esperas, no dudes en comunicarte con nosotros. ¡Estamos aquà para ayudarte a que tu experiencia sea lo más fluida posible! ¡Saludos!
This company takes your money and does not try to help you. They said they could not unlock my phone after I paid then offered me a credit note instead of a refund. How am I gonna use a credit note for a company that can't help me? I have emailed loads of times but they never reply. DO NOT WASTE YOUR MONEY. Imagine giving me a credit note knowing that I cannot use their company? Charlatans and because they have my money they are thieves.
Dear Norman Kelly,
I’m really sorry to hear about your frustration with the unlocking process for your Alcatel T610K. I understand how disappointing it can be when things don’t go as expected.
After the initial payment for the Eligibility Check, you were issued a credit note because your device is currently marked as "Hard-Locked." Unfortunately, this does mean that we cannot proceed with the unlock. However, this credit note can still be valuable! It allows you to use it towards any future unlocking service when the conditions are right, including a standard unlock for another device if you decide to pursue that.
I encourage you to reach out again to our support team so they can assist you further. We're here to help, and we want to ensure you're able to unlock your device in the future. Thank you for your understanding!
Best,
Charlotte
Happy with the service. Did not have to go any where done online at a click of a button.
Hi Manish,
Thank you so much for sharing your positive experience! We’re thrilled to hear that you found our service easy and fast, and that you could complete everything from the comfort of your office. Your satisfaction is important to us, and we're here to help if you have any more questions or need further assistance. Enjoy your newly unlocked Samsung!
Best wishes,
Charlotte
One of the best, excellent service, let's enjoy it please
Hi Muzaffer Cecen,
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our service. If you have any questions or need further assistance with your iPhone unlock or anything else, feel free to reach out. We're here to help!
Best regards!
Wollte mir in Thailand eine SIM Karte holen, als ich draufkam, dass ich ein gesperrtes Iphone habe. Übers Internet kam ich schnell auf MobileUnlocks und nutzte den Service. Es dauert 5 Tage und mein Iphone 15 war entsperrt ohne lästige Code-Eingabe. Super funktioniert, Danke!
Hallo Thierry, vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Ich freue mich sehr, dass Ihr iPhone 15 erfolgreich entsperrt wurde und der Vorgang für Sie reibungslos verlief. Wir sind stets bestrebt, einen schnellen und effizienten Service zu bieten, und es ist großartig zu wissen, dass wir Ihnen dies ermöglicht haben. Wenn Sie weitere Fragen haben oder in Zukunft Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Viel Spaß mit Ihrem Telefon in Thailand! Beste Grüße, Charlotte
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Moffat Chikasvipa,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you found the unlocking process quick and efficient – just as we aim for! Your positive feedback is really appreciated and motivates us to continue providing top-notch services.
If you have any questions or need assistance with anything else as you enjoy your newly unlocked Samsung Galaxy Note9, feel free to reach out. We’re here to help!
Best wishes,
Charlotte