MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 4.4 stars from 2,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
A very fast service, that works 100% 3rd time that i use always with sucess
Less than 48 to get the codes
I had the best experience with MobileUnlocks. I was having some issue initially with getting the code but the team was constantly working on it and were giving me detailed updates regularly. They resolved the issue in no time.
Hi Reena Smith,
Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our team was able to assist you effectively. We're always here to provide updates and support throughout the process. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy using your unlocked Nokia 3210!
Best wishes,
Charlotte
Good service, was given an old phone via work. Unfortunately, someone had swapped the boxing round. So the IMEI number from the box, didn't marry with the phone. User error, not company.
Hi Stewart,
Thank you for your review! I'm glad to hear you found our services through Google and appreciate that you chose us for unlocking your phone.
It sounds like there was a mix-up with the IMEI number. Just a reminder, it’s important to double-check that the IMEI you provide matches the device you wish to unlock. If you still need assistance or further instructions, feel free to reach out. We're here to help!
Have a great day!
Searched online to unlock my I phone 6 And out of all search's this was the best,Very good price's and after sale's I have never had so good.I did do 1 thing wrong and they message me back straight away and said they put it right at no extra charge.Never heard of anyone giving you something for nothing but this one did,Thank you so much for unlocking my phone and for the after-sale service ie keeping me updated during the unlocking process.
Hi Leslie,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our prices competitive and appreciated our after-sales support. It’s always our goal to ensure a smooth and supportive unlocking process for our customers.
If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy using your unlocked iPhone 6!
Best regards,
Charlotte
Wanted to unlock an old iPhone 5S, many thanks to the various unlocking method as because mobile company was taking a while, they could unlock by Apple!
Hi Eesa,
Thank you so much for your positive feedback! We're thrilled to hear that you found our staff reassuring and that our service met your expectations. It’s great to know that the unlocking process for your iPhone 5S went smoothly, especially with the support behind the scenes.
If you have any questions or need further assistance, feel free to reach out. We’re here to help! Enjoy your unlocked device!
Best regards,
Charlotte
Mobile unlock is the number 1 company that offers low price very fast response and service compatibility with any sim and any device
Hi Omar,
Thank you for sharing your experience! I see that your order status is "Unlock Complete," and that's great news! You've successfully paid for your Eligibility Check ($14.99) and the Standard Unlock ($48), which are the necessary steps to unlock your Nokia X2-01 X2-03 from Movistar Mexico.
If you have any questions about the unlocking process or need assistance with the codes, feel free to ask. We're here to help! Enjoy your unlocked phone!
Best regards,
Charlotte
I am very satisfied, they are very quick and precise.
They unlock my samsung s24 in few steps
Hi Nemanja Kuntic,
Thank you so much for your kind words! I’m thrilled to hear that you had a smooth experience unlocking your Samsung Galaxy S24 with us. It's great to know that our service met your expectations and that the process was quick and precise.
If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!
Best wishes,
Charlotte
I strongly advise against using the website mobileunlocks.com – it's a scam. I decided to test their services and spent £37.99 to unlock the SIM lock on my Huawei B528s-23a router. Unfortunately, my experience confirms that this company is unreliable.
Initially, they charged me £11.99, but later added an extra £26, which was already suspicious. In the end, the "unlock code" they provided turned out to be a random string of numbers that had nothing to do with the actual unlock code format.
In comparison, the code I obtained directly from Vodafone worked immediately without any issues. It's clear that mobileunlocks.com does not provide genuine codes but simply tricks customers into paying additional fees.
If you don't want to waste your money, stay far away from this company!
Hello Michal,
I'm really sorry to hear about your experience with the unlocking process. I understand how frustrating it can be.
Just to clarify, your payments were for the Eligibility Check (£11.99) and the Standard Unlock (£26), which are necessary steps in the unlocking process. Your order is currently marked as "Reported as Not Unlocked, waiting customer feedback." If you could provide more details about the issues you're experiencing with the code (12535131), I'd be happy to assist and see how we can move forward.
We’re committed to helping you unlock your device as quickly as possible, so please let me know how we can assist you further!
Best regards,
Charlotte
Quick and easy and achieved what 02 couldn't do for me. I wanted to gift the phone but 02 couldn't locate it on my account as it was an older model and so couldn't unlock it in the usual way.
Hello Darran Fox,
Thank you so much for your positive feedback! We’re thrilled to hear that we could unlock your iPhone 7 Plus when O2 couldn't. It's great to know that you found the process quick and effective, and we appreciate you choosing us based on our reviews. If you have any more questions or need assistance, feel free to reach out. Enjoy gifting your phone!
Best regards,
Charlotte
Had an older phone but they managed to get me the unlock codes no problem.very happy grandson.
I'm not very savvy with all things tech, especially phones. MobileUnlocks were very simple to follow, quick to follow instructions and the service itself was completely very promptly. Thank you very much!
Hi Miss Bartram,
Thank you so much for your kind words! We truly appreciate your feedback and we're thrilled to hear that you found our service easy to follow and prompt. It's wonderful that you're unlocking a phone to gift to your grandchild - that’s such a thoughtful gesture!
If you have any further questions or need assistance with the unlocking process, feel free to reach out. We're here to help!
Best wishes,
Charlotte
Not very communicative and did not come good on their word.
Unfortunate
Hi Sung Song,
Thank you for sharing your thoughts with us. I’m really sorry to hear about your experience. We strive to keep our communication clear and timely, and it sounds like we missed the mark in your case. The unlocking process can sometimes take longer than expected, but rest assured that your order status shows "Unlock Complete," which means everything has been successfully processed.
If there's anything you're still unsure about or if you have any specific questions that need addressing, I’d be more than happy to assist! Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Best regards!
Despite hesitation and unsuccessful experiences with other service providers - MobileUnlocks was able to get the job done for me.
I was doing this for my partner as her phone was locked to o2 and due to certain issues couldn't use the phone anymore for calls/data.
I had a spare sim card and said i would pay for the unlock.
To be honest I've never used the online unlock sites and like most people was a little sceptical but thought hell let's try.
My partner gave me her details and her phone passed the initial checks and then I had to pay the extra £26 to fully complete the unlock which I did and within a couple of minutes of paying this I received a message saying the i phone was unlocked.
I told my partner to follow the basic introductions and heh ho, her i phone was unlocked as promised to any network.
She's very happy..
Hi Mr. Wright,
Thank you so much for taking the time to leave us a review! I'm thrilled to hear that your partner's iPhone is now unlocked and that you're both happy with the service. We strive to provide a fast and efficient unlocking process, and it's great to know we met your expectations.
If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy the freedom of using any network!
Best wishes,
Charlotte
I recently used the MobileUnlocks service for the first time, and I was thorougly impressed. The whole process was straightforward and I appreciate the real time updates. Overall, I will highly recommend MobileUnlocks to others looking for a solution like this.
Hi John,
Thank you so much for taking the time to share your positive experience with MobileUnlocks! We're thrilled to hear that you found the process straightforward and appreciated our real-time updates. Your recommendation means the world to us!
If you have any questions or need assistance as you continue using our services, feel free to reach out. We're here to help!
Best regards!
The process was simple to follow and worked well. I liked the how you could directly see the process of unlocking the phone
Hi Dale,
Thank you so much for your feedback! I'm thrilled to hear that you found the unlocking process simple and that you appreciated the transparency. Your choice to go with us based on positive reviews is greatly appreciated, and we strive to maintain that trust.
If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your unlocked iPhone 11!
Best wishes,
Charlotte
Gracias MobileUnlock por la calidad del servicio ofreció, me resolvieron en tiempo y forma el desbloqueo de mi Motorola, realmente ofrecen no solo calidad y servicio si no que también confianza en los clientes a los que sirven! Muchas Gracias.
Hola, Martin: ¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio de desbloqueo para tu Motorola. Nuestro equipo trabaja arduamente para brindar calidad y confianza a nuestros clientes, y es genial saber que tuvimos éxito contigo. Si tienes más preguntas o necesitas ayuda en el futuro, ¡no dudes en comunicarte con nosotros! Saludos, Charlotte
This worked well and was easy to do. Would recommend this service.
Hi C. Potter!
Thank you so much for your kind words and for recommending our service! We’re thrilled to hear that unlocking your Samsung Galaxy A3 (2017) was a smooth process for you. If you have any friends or family needing a phone unlock, feel free to share your experience! We're always here to help if you have any further questions.
Best,
Charlotte
Wanted my iphone 11 unlocked,was not sure it would work.they managed to unlock my iphone 11 and I am a very happy customer will use again.wonderful service.
Hi Brian,
Thank you so much for your wonderful review! We're thrilled to hear that your iPhone 11 has been successfully unlocked and that you're happy with our service. We really appreciate your trust in us, and we'd love to assist you again in the future! If you have any questions or need support, don’t hesitate to reach out.
Best regards,
Charlotte
At the end of the day the remote unlock worked and that is what counts, but it will take some time and eventually a bit more money depending on the phone status. As my phone was financed with AT&T you had to buy it "free" to get the unlock done, which can cost more then what is originally anticipated. But if you want your phone unlocked it is the only way to use other sim cards. So all in all my experience wasn't that bad, but remember it can take somit time and you have to trust the process and it can cost a bit more, depending on your phones status.
Hi Alexander,
Thank you for sharing your experience with us! I’m glad to hear that the remote unlock worked for your iPhone 14 Plus and that you found our tracking site helpful. It’s true that unlocking can sometimes take time and may involve additional costs, especially for financed devices, but your patience during this process is much appreciated.
Regarding our support responses, I apologize if they’ve felt generic. We're constantly working on improving our communication to provide you with the best service possible. Your feedback is valuable, and we’ll take that into account.
If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help you!
Best,
Charlotte
I had a seamless and awesome experience with Mobile Unlock. Their Customer Service was very responsive and responded within few hours of my question and shared the whole process which is actually also listed on their website/
Hi Manish,
Thank you so much for your kind words! We're thrilled to hear that you had such a seamless experience with us and found our customer service helpful. If you have any more questions or need assistance as you move forward with unlocking your iPhone 12, feel free to reach out. We're here to help!
Best regards,
Charlotte
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pedro Costa,
Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our service and that you've received your unlocking codes quickly and successfully. Your trust means a lot to us!
If you need any further assistance unlocking your Galaxy J5 or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte