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Mobile Unlocked

How would you rate Mobile Unlocked?
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Alaska
1 review
0 helpful votes
Follow Lloyd T.
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I need the frp unlock
September 14, 2022
Updated review

Thanks i have tried to use an other service but it has not worked. I need the frp unlock please, it was not an option as a new customer. Please include that as an option.

Date of experience: August 15, 2022

Thanks i have tried to use an other service but it...
September 5, 2022
Previous review

Thanks i have tried to use an other service but it has not worked.

Date of experience: August 6, 2022
Australia
1 review
0 helpful votes
Follow TYSON N.
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I've paid two payments to your company to have my phone unlocked, but it is still locked. I've had no phone service since I requested for it to be unlocked.

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023

IT WAS VERY GOOD
August 9, 2023
Previous review

IT WAS VERY GOOD

Date of experience: August 9, 2023
Pakistan
1 review
0 helpful votes
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Quick and reliable service
June 13, 2024

My phone was unlocked within an hour, and the instructions were easy to follow. Highly recommend this service.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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It was really good, everything went extremely well!
December 21, 2022

It was really good and I got what I needed to get done. It was also super easy to do! I liked that it gave a warning for how long it was going to take!

Date of experience: December 21, 2022
Canada
2 reviews
0 helpful votes
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Awesome unlock
July 25, 2023

I'm so glad that I reached out. I thought it was a spam, but I was wrong. You never know those days online.
You are the best of the best you are recommended hundred percent.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
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Worst experience ever
January 22, 2023

God awful terrible experience. I tried and tried and tried again, to get away from AT&T, and their terrible customer service. Made it so difficult it was almost impossible.

Date of experience: December 23, 2022
Tennessee
1 review
0 helpful votes
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Excellent
April 9, 2022

Easy to navigate and Technically use. This was the first time to use the service and it was self employed therefore making it easy for new users to use.

Date of experience: April 9, 2022
Australia
1 review
0 helpful votes
Follow Giggle A.
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They say your phone is unlocked in 3 easy steps. See attached image from their website.
What they don't tell you is that it's not 3 easy steps at all and the price of $28 is just the first step. They then hit you for more money claiming that the fee paid is only for site checks.

They then claim your phone is expensive and lie about the reason for the extra unlocking charges. See email attached. This is a $120 phone paid outright and not on a contract. They refuse to acknowledge that they lied about the phone being expensive and on a contract.

When challenged they say that it was detailed in their terms and conditions at check out which I don't remember seeing or agreeing to.

Fact is they claim one price and say it's easy then refuse to unlock your phone unless you pay another fee.

This particular phone is a childs phone that was locked to Telstra. If i had realised I could have phoned Telstra directly and they would have unlocked the phone for $28

I have just set up this Facebook Page and will be posting how to report this company so that others do not get scammed. This is the link to the page and I've called it Mobileunlocked.com - Yes They Scam People - https://www.facebook.com/profile.php?id=*******5726

This is FALSE MISLEADING ADVERTISING at it's best and it's catching people out.

If you have been scammed please message me through the Facebook page and we can work together to stop them scamming others.

Date of experience: August 13, 2023
Texas
3 reviews
0 helpful votes
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MU is a con.
September 19, 2023
Updated review

I reported you to my banker and the BBB; My banker credited the charge; MU asked for MORE money to complete the unlock, they never did or could unlock my or anyone's phone, I'm old so should be learned enough to avoid these cons but yeah you got me, by the way I will still ask for the money back but I know you won't credit it. You go to a lot of trouble with this whole schmear maybe you could find a legitimate ethical way to use your energy to actually help people.

Date of experience: August 20, 2023

!Needed my7 phone service
August 10, 2023
Previous review

!Needed my7 phone service

Date of experience: August 10, 2023
Texas
2 reviews
3 helpful votes
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Unlockimei.net
July 20, 2018

SCAM! Will try to extort more money from you!
They offer a low pre-ordee price and then try to charge you an outrageous price( in my case$200 to complete their service. Total BS

Date of experience: July 20, 2018
Pakistan
1 review
0 helpful votes
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Responsive Team
June 1, 2024

This website made unlocking my phone a Breeze. The step-by-step guide was very helpful, and the customer support team was responsive to my question.

Date of experience: May 22, 2024
GB
1 review
1 helpful vote
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Scam
October 21, 2021

Its all scam, you pay once then they will ask you to apay again additional payment
I payed £19.99 for unlock phone, next day they ask me to pay more £39.99

Date of experience: October 21, 2021
Puerto Rico
1 review
0 helpful votes
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Great service
June 5, 2022

Excelent they gonna help me with my phone I buy the premium package they say is the barest choice right now only waiting for the unlocked be available in the phone

Date of experience: June 5, 2022
Pakistan
1 review
0 helpful votes
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Exceptional Service
May 26, 2024

I needed to unlock my Iphone, and this service did it swiftly and affordably. Couldn't be happier with the outcome

Date of experience: May 16, 2024
Pakistan
1 review
0 helpful votes
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Excellent Customer Service
May 21, 2024

I had a few questions before unlocking my phone, and the support team was incredibly helpful and responsive. A trustworthy service indeed.

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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Scam
May 19, 2024

I paid 26 dollars then 49 dollars. Still shows 95 percent completion. I think I lost my money sadly.

Date of experience: May 9, 2024
Michigan
1 review
0 helpful votes
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Nothing But a Scam
February 18, 2024

First they advertise that the unlock is "instant". That is FALSE. Then, once you pay the $26, you wait about 24 hours for them to send you an email stating that you need to pay and additional $49. Once you do that they claim it's 24-72 hours to unlock your phone. I've now been waiting TWO WEEKS and it's still at 95%.

I emailed their support. I got a quick response from them when I told them that I was disputing the charges. I received 3 sentences about it would be unlocked quickly, but according to the contract I agreed to wait up to 30 days. But then spend 3 paragraphs telling me that if I disputed the charges they would come after me for LEGAL FEES which would be a minimum of $500. I emailed them back again telling them to pound sand and that I'd love for them to try and get me for their legal fees. And they still went on and on about how I agreed to (30) days and I couldn't dispute the charges blah blah. That was 4 days ago, and of course my phone still is not unlocked.

I owe NOTHING to the original carrier, and the phone is NOT blscklisted. This company is just nothing more than a scam!I

Date of experience: February 11, 2024
Pakistan
2 reviews
0 helpful votes
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Great Experience
June 1, 2024

I had a great experience with SIM unlocking servy. The process was quick, and my phone was unlocked without any issues. The price was reasonable too.

Date of experience: May 22, 2024
Michigan
1 review
0 helpful votes
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Finally got it done
April 14, 2022

Very easy to find as well as the service just one mistake I made I didn't check to see if phone was paid if first so I had to spend a few more dollars to get it done

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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A+ Service
May 24, 2024

The Process was super simple, and I had my phone unlocked in no time. The customer Support team was also very responsive and help.

Date of experience: May 14, 2024

Overview

Mobile Unlocked has a rating of 2.6 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
338
value
136
shipping
85
returns
110
quality
537
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8,866 reviews