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MobikWik
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mobikwik.com
India
1 review
2 helpful votes
Follow Ajit V.
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Be carefaul while dealing with One Mobiquick Gurgaon. They Cheat people in the name of providing the Job and ask to do the small payment. They hack your password and steals money from your account

Date of experience: May 16, 2023
Singapore
1 review
2 helpful votes
Follow Abhijeet K.
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Fake, Worst Service
October 18, 2019

Ticket No# *******

Guys, Stop using Mobikwik services. They provide some exited products for financial transactions but at the same time there's no security of your identity and may be money too, I believe. Example, I want to report fraud transactions happened with me by using my identity but these people put consumers on hold for min. 45mins to endless time even if they select fraud reporting option through IVR and take more than a month keeping your raised ticket unresolved. I called their customer care number on 18th Sep, 2019 11:50am and was in waiting after 1 hour of hold for their executive to take my complaint. Believe me by using such unresponsive services anyone can take enough benefits of your e-wallet or identity if stolen as Mobikwik's support system is almost to zero.

Mobikwik, Wake up and be responsible. Don't do business just for making money.

Date of experience: October 18, 2019
India
1 review
1 helpful vote
Follow Manzar q.
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Very bad app
September 25, 2018

Mobiwik is nothing but a cheat application. I used mobiwik for payment through my credit card for online payment. The transaction didnt go through. As i would have to unnecessarily pay my credit card company for for transaction which didnt go through i asked a refund to mobiwik. After so many mails also mobiwik was not responding. Finally being fed up I transferred thr amount to mybsaving account paying unnecessary fees. Mobiwik wants to make money by cheating thr customers. Very bad. Not recommended at all

Date of experience: September 25, 2018
India
1 review
1 helpful vote
Follow Shashank G.
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Worst app
May 29, 2020

Worst App. You will loose your money using this app. Don't install this app. You will add your valuable money into the mobikwik wallet and this thief company will not allow your money to to purchase anything. You will add to your valuable money for show only. You can't do anything with this wallet. I am sharing my today experience. I have added big amount 5000/- into mobikwik wallet, this company added the amount into their thief wallet very quickly. I went to pay electricity bill then using wallet. What I see, it was not allowed me to use wallet. They were asking to use net banking or cc or atm or bhim UPI. I understood then this is thief company and you will loose your money here. But I needed to get back my 5000/-. I tried everything to get back my money or pay electricity bill. I could not successful. After all I used to transfer money into bank using processing fee paid. I have lost 279/- in processing fee. Please don't use this app ever. I uninstalled this app immediately.

Date of experience: May 29, 2020
India
1 review
4 helpful votes
Follow Devendra k.
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Refund amount
October 20, 2017

Sir myself Devendra Kr I book a spice jet flight ticket and pay amount through mobikwik wallet but ticket not prepare and show in hold while amount of ticket 3080 rupees cut from my mobikwik wallet
Transactions I'd **************389 date 19/10/17 time 1508. PSE refund my amount

Date of experience: October 20, 2017
India
1 review
1 helpful vote
Follow Vijay J.
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Totally fraud, money is withdrawn without any OTP or password by company employees themselves. Your wallet balance is reduced to zero without your authentication. Company has no security checks and is being misused by their internal employees themselves. Further after fraud there is no response or help from the company side. They are very rude and simply replies contact police we cannot do nothing. My money is withdrawn two times on 28/01/2020 and 12/02/2020 without my authorisation. Many other consumers have lost money on 28/1/2020. Company has attitute problem and replies to none of our answers. Their single reply is contact merchant vendor or police. All are suggested to close their account with Mobikwik to save their money. I am a IT person and well aware of all the security checks for online transanctions. Still my money is withdrawn only from Mobikwik wallet. It is totally unsafe. Close your account immedietly and withdraw money from Mobikwik account.

Date of experience: February 23, 2020
India
1 review
1 helpful vote
Follow Chetali S.
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Pathetic services
October 1, 2020

Airlines refunded the cancelled ticket amount but MobiKwik is not refunding for last 10 days.
Poor company may be surviving on the interest of money intentionally grabbed by their customers

Date of experience: October 1, 2020
India
1 review
0 helpful votes
Follow Yograj V.
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Mently Harrasment
October 2, 2021

App is good but these people will harras you until you make the payment. They will start calling and msgs 5 days before due date and they will call and msg you unlimited. I will give 3rd class rating to this...

Date of experience: October 2, 2021
India
1 review
2 helpful votes
Follow YASHPAL s.
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ACCOUNT MAINTENANCE
August 30, 2017

They will fool you at every step. After getting fooled for a long period I have uninstalled the app.
1. They have sent a promo that book ticket on IRCTC and get some offers, they have not given anything moreover they haven't cut any balance from the supercash.
2. While booking they showed you need to add this much amount to the wallet, but after adding that much balance it stil did not execute the transaction.lt started saying you want to add 0 Rs to do the transaction.
3. You can not even reverse the transaction it will ask for more money.

I have felt the brunt of this, but considering the larger good I have posted this.

Date of experience: August 30, 2017
India
1 review
0 helpful votes
Follow David S.
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Daylight SCAM
February 16, 2024

MobiKwik MobiKwik Kyc MobiKwik This is a day light scam, when you call customer service they say they do have much access to assist, if you ask to transfer the call to supervisor or a manager they say they can't do that. One point they will discontinue the call.
I paid my dues, they said remaining 1RS was there and now the penalty charges is RS4000+, I raised multiple tickets, without resolution they resolve the query.

Okay I didn't paid that RS 1 on time someone should have contacted me right either via call or atleast email. No you guys didn't do that, when I realised there is drop in cibil got to know this bloody MobiKwik is still active when I call and inquired, you people said 2 months due. Okay let me know the 2 months penalty amount I'll close this account once and forever. They say they can't do it. Then what the hell you guys can do? I'm tired of raising multiple tickets and sending email to your team who don't even care to respond and just close them resolved.

Can someone help me out of this $#*!ty app please.

Date of experience: February 16, 2024
India
1 review
1 helpful vote
Follow Kishore S.
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Frequently its asking otp to login. For more than 3 times they wont sent otp. So many restrictions while transferring money in emergency. Not even they deserve 1 star rating.

Date of experience: January 13, 2020
India
1 review
1 helpful vote
Follow Jitendra N.
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Credit Crad
June 7, 2022

I did bill payment two time but this app deducted payment and not credit to credit card. After two day it has been refunded. I got late fee and interest so, never suggest

Date of experience: June 7, 2022
India
1 review
1 helpful vote
Follow Somnath K.
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Mobuwik a fraud company and a scam
November 21, 2022

Purchased some item from Vishal megamart and opted mobiwik payment gateway since it had some offer. Moniwik, by default activated zip wallet deducted 99 rupees as activation charge.

I nevere opted this option, so I called their customer care, after 30 minutes it was connected, but after hearing my complain, that idiot fellow disconnected my call.

For 99 rupees, I didn't dare to waste another 30 mins.

There is no proper way to contact their customer care.It's Cleary a fraud company.

Some how I managed to write a mail to their customer carea ticket was generated but never resolved, I inquired it again in the same mail, one more ticket is generated, but the same no action point.even I canceled my order from vishal, money refunded, still not refunded the activation amount which I never opted.

If their company policy is to cheat customers, what their employees can do.

Be aware guys.

Date of experience: November 21, 2022
India
1 review
1 helpful vote
Follow Poovaiah M.
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Fraud app
March 13, 2021

The amount will be deducted from the bank but will not reach the merchant to whom I am suppose to pay. No customer care even to clarify and no mail address to sort the issue

Date of experience: March 13, 2021
India
1 review
1 helpful vote
Follow Himank b.
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You always get super cash which you won't have control on using it.

Only 5-10 % of super cash will be consumed for selective transaction greater than INR100/-

Ex:
Super cash in your acc: 100
For every transaction of 100

1st time u'll pay 95
- 5% of super cash (100) = 5 is redeemed

2nd time u'll pay 95.75
- 5% of super cash(95) = 4.25 is deducted

3rd time u'll pay 95.92
- 5% of super cash(91.75) = 4.08 is deducted

This continues till you spend 4.5k

Dont use mobikwik

Date of experience: October 11, 2017
India
1 review
0 helpful votes
Follow Vartika Y.
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Cashback
December 27, 2020

Fake my jio is saying recharge using mobikwik upi you will receive 100rs cashback not get single rupees dont do recharge from it use another one n saying no offer exist

Date of experience: December 27, 2020
India
1 review
2 helpful votes
Follow Manzar q.
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Dont get cheated
September 16, 2018

Not good felt cheated. I carried a transaction on a site and did payment through mobiwik. The transaction didnt go through and the site payed the deducted amount to mobiwik. I wrote to mobiwik that since the transaction disnt go through the amount paid to mobiwik be reversed back to my credit card company as there as no point keeping in mobiwik and pay thr amount unnecessary to my card company. Mobiwik even refused to reply to me. After so many mail finally they replied saying that they will transfer which they never did. I finally had to pay extra to MobiKwik and transer the amount to my bank in order to pay back to my credit card. They even dodnt have amy customer care number to contact them. Its very frustrating and i found out that they are just cheating customers this way by not returning their money. I will never use this useless mobiwik ever again and would advise others to be very careful then being cheated by mobiwik

Date of experience: September 16, 2018
India
1 review
2 helpful votes
Follow Rahul V.
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Very Poor response
March 27, 2020

I have continued last 3 month informed to mobikwik team but till time not solve my issues.
Very poor response not seriously take customer issues.
Very bad services
Rahul Vashisht
*******210

Date of experience: March 27, 2020
India
1 review
0 helpful votes
Follow Rajesh K.
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Mobikwik customer care number-7866-82-4019 call now. Mobikwik customer care number-7866-82-4019 call now. Mobikwik customer care number-7866-82-4019 call now. B

Date of experience: July 27, 2022
India
1 review
1 helpful vote
Follow piyush J.
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Extra charg
July 25, 2023

I am already pay 5 July of my bill date and company will be extra charg 635 rs
Mobikwik agent call me & talk me other lagega gaali & all
Rating 0

Date of experience: July 25, 2023

Overview

MobikWik has a rating of 1.6 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobikWik most frequently mention customer care, fraud company and credit card. MobikWik ranks 190th among Payment Processing sites.

service
34
value
33
quality
33