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MobikWik
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mobikwik.com
India
1 review
4 helpful votes
Follow Padma S.
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They are fraudsters
January 20, 2020

Mobikwik take my 1632 rs twice, when i was paying my bill, i complain in mobikwik help section, but i didn't get any reply from them, hence they don't have customer care number so i couldn't do anything. Its been over a two month but i don't get my money back. So please be aware

Date of experience: January 20, 2020
India
1 review
1 helpful vote
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I had paid to a merchant 7 days ago and that was unsuccessful to merchant but payment received to mobikwik. Amount debited from my account. I have called them 3-4 times they says they have refund but my bank says no refund initiated yet. This scam.

Date of experience: June 13, 2021
India
1 review
0 helpful votes
Follow Ponmalar P.
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I paid rent through mobwik from my account. My amount has been deducted but not credited to the account. While trying to contact their customer care they are telling to wait patiently.it has been more than 3 days. Very bad response... and my money has been gone... cheating customers

Date of experience: August 24, 2022
India
1 review
0 helpful votes
Follow Raj K.
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MobiKwik customer care number 629. 659. 51. 30MobiKwik customer care number 629(6595)130. MobiKwik customer care number 629.659.513.0MobiKwik customer care number 629. 659. 51. 30MobiKwik customer care number 62. 96. 595. 130. MobiKwik customer care number 629. 65. 95. 130. MobiKwik customer care number 629. 65. 951. 30

Date of experience: August 18, 2022
Canada
1 review
0 helpful votes
Follow Salwinder G.
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Wonderful Mobile Repair
December 22, 2020

He is a very expert in mobile repairs. I gave him my iphone to repair because of damage. He repaired the phone and replaced the screen along with free screen protector.

Date of experience: December 22, 2020
India
2 reviews
4 helpful votes
Follow Kamna G.
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I am using mobikwik wallet from long time now and things i have observed about this wallet is:

Pros:

Good cashbacks
Have tie up with so many websites

Cons:

Pathetic customer service- If you get into some dispute of payment, forget that it will be solved before month
No customer care phone number
Dont use icici netbanking option on this website, for me twice transaction was failed and money was taken from my account. Had to struggle alot to get it back.

Thanks,
Kamna

Date of experience: April 26, 2015
India
1 review
0 helpful votes
Follow Neha W.
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Mobikwik customer care number *******503 thanks Customer care number all problem solv mobikwik customer care number *******503 thanks Customer care number all problem solv

Date of experience: December 21, 2020
India
2 reviews
0 helpful votes
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Positive highlights · Critical highlights · "Mobikwik customer care number-75-84-96-58-34- call nowPositive highlights · Critical highlights · "Mobikwik customer care number-75-84-96-58-34- call nowPositive highlights · Critical highlights · "Mobikwik customer care number-75-84-96-58-34- call nowPositive highlights · Critical highlights · "Mobikwik customer care number-75-84-96-58-34- call nowPositive highlights · Critical highlights · "Mobikwik customer care number-75-84-96-58-34- call nowPositive highlights · Critical highlights · "Mobikwik customer care number-75-84-96-58-34- call now

Date of experience: August 15, 2022
India
1 review
0 helpful votes
Follow Ravi Raj K.
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Ya I am not even a Teri ek shot y u r right to return the payment paid upi please let me know about the way w to

Date of experience: August 22, 2022
India
2 reviews
0 helpful votes
Follow Rahul K.
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*******611(Modikwik Customer care number- :// *******4611,//24*7 hours available bill payment related issues.,,"" Home credit card gift not.,,,."

Date of experience: August 26, 2022
India
1 review
1 helpful vote
Follow Rajash K.
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While mobikwik customer care number,-7866-82-4019 refund India call now. Trying to book irctc train ticket, tickets got filled and transaction was

Date of experience: August 21, 2022
India
1 review
0 helpful votes
Follow Relash K.
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I was quite happy that because of high amount recharge I'm getting wallet balance ₹500. But very next week got a message that you have to pay ₹599 before due date otherwise pay penalty ₹100. Now customers care not responding. One thing that I didn't get that

Date of experience: July 29, 2022
India
1 review
1 helpful vote
Follow Kartik B.
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Scam app
June 14, 2022

This is a scam app. Do not download this app. Firstly it says you are eligible for an offer of recharge/send money/refer a friend. When you recharged/send money/refer your friend it says you were not eligible for the offer. The customer care representatives pick up calls after 10 minutes and after two or three times try. No proper customer care/help section. I lost a lot of money on this app for misleading offers. Please don't download this app.

Date of experience: June 14, 2022
India
2 reviews
1 helpful vote
Follow Sanket J.
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Fake, Useless, spam
January 18, 2019

I have lots of fake cash so called Super cash and that is basically of no use.
This is a trap, they want customers to enroll and pay through them and make lots of profit.
At leat Paytm is clear with policies and support.

Date of experience: January 18, 2019
AE
1 review
1 helpful vote
Follow Vion F.
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I had a highly distressing experience with this company, and I feel compelled to share my story to warn others about their unethical practices. This company not only deceived me but also violated my privacy in a deeply concerning manner.

During the installation of their app, ask for various permissions, including access to my contacts, gallery, and location. Little did I know that these permissions would be used against me in the most alarming way.

Not only did they exploit my contacts to harass my family and friends when I couldn't repay them immediately, but they also took advantage of my personal photos. They edited my pictures without my consent, using them to create defamatory posters, spreading false information about me and labeling me as a fraud.

Such gross misuse of personal information is an absolute violation of privacy and a breach of trust. This company has shown a complete disregard for ethical business practices, exploiting innocent individuals for their own gain.

I urge everyone to be cautious and avoid any interactions. Their actions are not only deceptive but also demonstrate a lack of respect for personal boundaries and privacy.

If you have also fallen victim to the practices, I encourage you to report the incident to the appropriate authorities and take necessary steps to protect your privacy and well-being.

Date of experience: May 31, 2023
India
1 review
2 helpful votes
Follow Manoj K.
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They give u so much super cash but will not allow you to use it anywhere by putting so many conditions to use super cash, 9 out of 10 times you will not able to use supercash because of terms and conditions. So in order to use 100 rs super cash, you may need spend around 5000 rs transactions on mobikwik that the motive behind supercash. I stopped using it, soon all will do.

Date of experience: October 26, 2017
India
1 review
1 helpful vote
Follow ShyamSunder Reddy B.
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Mobikwik is a fraud company. I have just used Rs.1400 from my wallet and paid that amount immediately but due to Mobikwik, application issues amount was not credited to my wallet. For this reason, Mobikwik penalised me with, Rs.372. When I have raised a concern, they asked me to pay the entire amount with penalty then they can refund penalty amount to my wallet. But now after the payment done, they say that since the total payment is done, there is no outstanding Hence they cannot refund any amount.

Guys, please be aware Mobikwik billing cycle is for every 15 days. This is not mentioned anywhere and their interest rates and penalisation charges are too
HIGH.
Please do not fall in any offers by Mobikwik
Thank you
Shyam

Date of experience: November 18, 2022
India
1 review
5 helpful votes
Follow Rajiv S.
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I have done the recharge from mobikwik... but after the recharge... it shows error occurred and my amount was deducted from my account.
Afterwards no response from mobikwik when I tried to contact them for complaint against my mobile recharge.
I think this is the worst, 3rd class service from mobikwik, an app... whom I got such a experience..

Date of experience: September 25, 2020
India
1 review
1 helpful vote
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Fraud Company
July 15, 2017

I have paid electricity bill through mobikwik app and after getting their message of successfully done. I came to know from mseb site that the bill was not paid even after a week and have to bear the late fees because of their mess and they said to refund the amount in wallet, what a waste and above their offers sucks. Even if you get supercash, one can utilize only 10% of that amount for one transaction done that to above 100. Well i would really suggest everyone to be aware of this fraud app.

Date of experience: July 15, 2017
India
1 review
1 helpful vote
Follow Krishnadas S.
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Never ever use their service, tried to recharge the mobile using their service and money got withdrawn from the account, and did not recharge the mobile, later they even disabled my login also after complaining through mail.

This is the only service I have seen without any customer service, for sure they do not want to attend to the complaints.

My Ref ID for the transaction was MBK*******

Date of experience: April 13, 2020

Overview

MobikWik has a rating of 1.6 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MobikWik most frequently mention customer care, fraud company and credit card. MobikWik ranks 190th among Payment Processing sites.

service
34
value
33
quality
33