Mivenus

Before you buy from this company you need to read the complete return policy. The only way you can get a refund is if they send you the wrong item or if there is a manufacturer defect. The items I received did not fit and it's cheap China quality however those are not reasons for return. An exchange is the best you can hope for. Also keep in mind you only have 10 days from delivery and must return (if you can) in the original packaging. You must correspond via email and they only respond at night so it draws the process out. Beware!

Just a couple of days ago it was something beginning with a "T" Tanzino or something like that. DO NOT SHOP WITH THEM. Total fraud as everyone else has stated. It took 21 days to get the shoes. Ordered for a friend.
Once I demanded them ship my product because they said it could take 60 days!... I watched it travel around cities outside of LA and close by for over 2 weeks! Craziest thing... kept saying in transit or being delivered. How can it go to 4 cities in CA and then be delivered! A nightmare. Please avoid this company and the names it changes to!

These shoes are POS! They look nothing like the photo, cheap cheap cheap fake leather and SMELL. I'm embarrassed to donate these! HUGE waste of money and the shipping and communication were also terrible. If there's a class action suit against these thieves, count me in.

Not only were they NOT high quality leather as advertised, they are plastic. I thought I was buying from an Ohio company but it took several weeks to get here and discovered they were shipped from China. They don't fit right and are Not comfortable at all. They will NOT make refunds only exchanges and I don't want their junk! They don't even deserve 1 star but I had to choose one.
I added a photo of what they sent and another of what was advertised.

The boots looked really cute in online photos, but they are absolute garbage. I ordered without researching the company first; my bad. I was beginning to get a little concerned about whether I would ever see the shoes, as it had been weeks with no communication from the seller, although the money had been withdrawn immediately from my account. Furthermore, my PayPal statement listed the transaction as "Tuition & Fees", which sounded pretty suspicious to me.
I figured the money was lost, but then one day a pair of plastic boots arrived. Literally plastic: the cheapest pair of Dollar Store merch one could imagine. I found the website online and contacted the seller by Email and received the same runaround others have noted here. Finally, I was told I could return the boots to China at my expense, but they would issue no RMA, and they gave me no address either. Yup, that's a hard-earned $80 down the drain to a disreputable bunch of cons. Do NOT buy these shoes!

I spent $127.58 on 2 pair of flimsy shoes. They looked very cute on the facebook page. It looks WEEKS to receive them. I was extremely disappointed in the quality and the cheap look of the shoe in person. They are very UNCOMFORTABLE... feel like wearing cardboard shoes. The size is incorrect. I know my shoes size and these are at least 2 sizes larger! I have been dealing with trying to get a return for 3 weeks, only to be told that I can exchange them for another size or another product. Why would I ever want something from this company? HORRIBLE product and customer service. Wish I had read these reviews before wasting my money. BUYER BE AWARE!

I'd rather rate these boots with ZERO STARS. They smell awful; I bagged them up to keep them from smelling up the room. Even so, I tried one on and was not happy with the fit or feel. I ordered my true size and these were much too short and quite narrow. I tried to return them. At first MIVENUS refused to accept a return. Upon pressing the matter, they offered to accept a return only if I paid for shipping to China. The photos of the mailer below show that they were shipped to me from California. I wish I had researched reviews before ordering. I fell prey to an advertising email which promised customer satisfaction that has not been delivered. Since the order is from GAZTINO, I'm not even sure I would have found a review. I don't normally write reviews, but this experience is beyond what I would deem poor quality and unsatisfactory customer service; it sets a new low point on the scale of customer satisfaction. I will take the time effort to hopefully prevent others from falling prey to their sales pitch.

This is the worst counterfeit boot and company. They advertise "high quality leather" but the boots were made from paper thin counterfeit, poor quality material. Like cheap doll clothes. They advertise money back guarantee if for any reason. 10 day limit on returns, but they won't give a return address till it would never make it back to CHINA. They advertise Ohio distributed, but took almost a month to deliver. They finally offered a 30% return and keep the worthless fake boots and incentive was that it was cheaper than paying the Return Shipping to CHINA. Including also the RISK of COVID in that return offer.
0 rating quality
0 rating customer service
0 rating return policy
0 rating for false advertising
Reported to Bank card.
PayPal link for complaint does not work. Initiated investigation. Keep your money. Do not buy here.