Not only were these boots plastic instead of leather but you cannot return them. Despite repeated emails to Mary Jane, no response. They are located in China and you'd have to return item to China! No more purchasing from facebook ads!
I did fall for those misleading pictures. The worst of the worst quality. Paid almost $70.00 dollars and trying to get my money back. I am reading those reviews and I do not understand how come USA consumers regulations do not stop this crap chinese company.
Terrible, cheap knockoff of the boot in the picture. It offers zero support and is not at all advertised.
They are not refunding my money. I feel like a fool. I will post the picture and bad review every time I see this product on facebook. What rip off.
I should have researched review before I ordered. Shoes are pure junk. Not "genuine leather" and no arch support. AND, they will not take returns/refund money. I feel like such an idiot falling for this scam!
I agree with most of these other posts about Mivenus. The "waterproof" boots are not actual leather, but a cheap, pretend leather-look material. The boots have no support internally. They advertise that you can get a full refund, but it is impossible to get in touch with them on Spotify. It appears to be a bogus company and already out of business. I will NEVER shop Spotify again if this is representative of the shopping service! If there was a negative number for this review, I would have chosen less than 0! I feel like such a sucker!
I wish I had read the reviews before ordering these boots. They are terrible and made of plastic. They don't fit properly and Mivenus refuses to refund and return. Bad lesson learned. Is there anything we can do to stop this fraud?
I purchased a 9 pair of shoes from Mivenus. They sent a European size 41 which equates to a 10 to 10.5. The quality of the item was also poor. After several emails with their Customer Service department (24 hours elapses between each email from them), they said I could return them for a refund. However, before they gave me the address, I had to agree to pay for the mail cost to send them to their warehouse in China. You basically can't return anything to them. Worst internet company I have ever dealt with.
I ordered 2 pairs of boots. They took over a month to arrive and were not as advertised at all. No arch support, shoddy workmanship, overall a terrible product. I attempted to request a return but could not get a return address. They advertise all over words with friends. Do not do business with them!
Dist pair was shipped to wrong address. Boots are plastic and have no orthopedic value. Order a size eight and the boots are way to big. Says ten days to return for exchange or refund and they won't give me a refund.
I bought a pair of boots on-line (my first mistake) from Mivenus. The boots that arrived don't look like the ones in the advertisement. They are very cheaply made and not comfortable. No number to call for customer service. Emailed "Mary Jane" and asked for instructions to return the boots and refund. I've emailed their customer service three times since and no response. This is a fly-by-night. They are some where in China? Viet Nam? Korea? My visa says "HOA PHAM. WTF
The boots I ordered and received are not the boots in the picture. They fit like plastic bags on my feet. They have no support and look and smell like plastic. I wish I had read the reviews before I purchased them. They are pretty much impossible to return!
Ordered a pair of boots online. Obviously, they used a different photo than the shipped product. Actual boots are nothing even close to those advertised. These are $10.00 boots at most. Quality is the worst I've seen. I would be embarrassed to put them on my feet. Response from their representative was very bad. Want me to pay shipping to China for return. Do not, repeat: DO NOT ATTEMPT TO DO BUSINESS WITH THESE PEOPLE!
Their shoes look great online but they are junk. Comes with no return information. Had to go online to find it and they only offer refund or exchange for 10 days. I will not order from this site again.
Stay away from this Chinese company! Trying to get them to refund any purchase... e.g... a pair of shoes that don't fit correctly... is an exercise in total futility. They won't send you a return mailing address unless you agree to send the item to their warehouse in China at your expense! Argumentative, uncooperative and totally unethical!
This is a fraudulent company that should not be in business. Send the product back and dispute the charge with you cc company. Case closed! It will cost you $11, about what these boots are worth.
The shoes might look good in the picture but they are garbage - and they smell like rubber compost! Note that you can't return anything that is not in the original condition. So the "eyelet" (slit) broke the second I tried to tie the lace which only gave them justification for refusing a refund - and PayPal let them get away with it, even after they promised a full refund. You would be better off donating the money somewhere than wasting it on this scam company.
The boots I ordered were made of very, very cheap plastic materials (looks like leather on their website).
The sizing chart is inaccurate. I followed the instruction explicitly and the size was at least a size too small.
When I complained, they told me to mail them back (to China)(at my expense) even though they were shipped to me from Arizona!
Obviously, they know how much it costs to mail a package to China and they will get very few returns. I guess that is what they are counting on! Poor Quality, scam really! Save your money... these boots are crap!
Lowest quality products! Horrible back and forth emails for information on returns/refunds and they will go over the 10 day return policy by refusing to contact you. Then being told that buyer is responsible for shipping back to China.
The shoes I received were not as ordered; one pair was boots rather than sandals. They are very cheap plastic shoes, not made of high quality leather as the website claimed. It also took weeks to receive them, leading me to believe they are nothing but a Chinese company scamming people.
Merchandise not as stated, cheap quality and unable to find the return address. Sketchy. Wish I had looked up their ratings before I ordered the shoes.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members