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Germany
1 review
2 helpful votes
Follow Quoc Thai N.
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Bring Google play card back they disappeared for over a month I even tried deleted my account and got a new one loosing more than 1000 in the process I have enough coding knowledge to know that it isn't a glitch you clearly changed some code because you clearly put effort into removing the spot where the Google play cards should be bring them back

Date of experience: January 1, 2025
GB
1 review
1 helpful vote
Follow Gemma C.
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I'm starting to really think the positive reviews are paid for, because the time it took me to build almost £10 was on only boosted games, I find it very unlikely people are making $15 daily, added the hold accounts for no reason stating terms breached while not provide details or which or how, their appeals process they direct you to is a sham, and you aren't likely to be one of these magical lucky ones who gets to payout, I've seen so many reviews where accounts were held up on payout, I didn't even get that far, my phone died midgame and when I turned it on and started up mistplay, account held go submit and appeal. I've been appealing for month and now I'm at my end, the app is going, all games linked and im trying to find a way to make legitimate complains against the company, if so many have had tome wasted, I'm not an error they won't fix, I'm a pattern they've produced purposely, of clumping genuine player customers in with scammers.

I'm trying testerup with little hope but with let folks know if it works better

Date of experience: November 12, 2024
Mississippi
1 review
7 helpful votes
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Right after I requested a $15 gift card that I had earned, they put my account on hold for a violation of the TOS and refused payout. All I did was play boosted games, along with a couple that I play frequently.

The boosted games included slots and solitaire games. Mistplay refused to tell me what they claimed I had violated, and I know without a doubt that I didn't violate any of the terms of service. I played games supplied and promoted by Mistplay, occasionally unpleasant ones, to try to boost points. They have an F score with the BBB, where the majority of the complaints were identical to mine.

When I lodged a formal complaint, their only response was that the account would remain banned. Hopefully, a class action will be forthcoming.

Date of experience: September 12, 2024
Tennessee
1 review
2 helpful votes
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Non - payment
July 16, 2024

I've played the games forever to get to 4500 points and them when I tried to get my PayPal paid, it keeps telling me that there is already an account under this email. I have reached out to several different people send I've still not received and help or any money...

Date of experience: July 16, 2024
California
2 reviews
3 helpful votes
Follow Mandy S.
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If you're willing to trade your phone space and time for the potential of getting money go ahead and download. Like many others they decided to ban me without saying why or offering an opportunity to remedy whatever it is they detected.

Luckily i didn't trust them and cashed out in $10 increments but that's obviously too much for them and my account was banned. So if you hoard your earnings you'll be in for a rude awakening and won't get the payout you think you're getting.

Date of experience: July 8, 2024
Canada
1 review
13 helpful votes
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Being scammed
January 20, 2024

I have spent hundreds of hours and even with my banking information I still have never received anything from them. I do not get a response from customer service it's just an automatic message with zero help. I am going to make sure everyone in my city and spread the word that this IS a scam!

Date of experience: January 20, 2024
Illinois
1 review
1 helpful vote
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Gains for games!
December 14, 2023

Let's just be honest, I am going to play games on my mobile device, so I may as well get rewarded for that! Mistplay makes that possible by rewarding me for time spent playing games. I am able to choose from a large variety of giftcards, and it doesn't get much better than this! I've been a loyal mistplayer for quite a few years now, and they never let me down!

Date of experience: December 14, 2023
Canada
1 review
5 helpful votes
Follow Stephen L.
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What a scam!
April 25, 2024

What a scam
What a scam. I played for months, then as soon as I have enough, I cash in my points for a $50 amazon gift card. Got the confirmation email and points were taken. When I reached out to customer support they said "Hello,

Thank you for reaching out to Mistplay Support.

Unfortunately, we are unable to reactivate your account or provide further details at this time.

Best,
Ben | Team Mistplay"
What a scam

Date of experience: April 25, 2024
Alabama
2 reviews
0 helpful votes
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Worth it.
December 17, 2023

I have been using this site for about 6 months and the only problem I have with it is the drop down notifications that affect game play sometimes. I just turned in my points for $100 and used it for Christmas shopping on Amazon. Totally worth it!

Date of experience: December 15, 2023
Washington
1 review
35 helpful votes
Follow Mellanie D.
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Not even worth 1 star. This platform is a scam. They block you if you earn too many points saying that you violated Terms of Service. Customer Service only sends automatic, pregenerated text in response that doesn't resolve any issues nor reactivate account. Heed the reviews. Do not waste your time. Mistplay needs to be reported and shut down for fraud.

Date of experience: June 9, 2023
Australia
1 review
20 helpful votes
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Mistplay is a scam
December 7, 2023

I set out to earn 9000 points in order to obtain a $50 Coles voucher for Christmas. I began to get quite close to my goal and was then locked out for 'violating the terms of service'. Mistplay support is the biggest joke I have come across. Upon requesting information as to what I had allegedly done, the response I received was "We are unfortunately unable to reactivate the account or provide further details at this time.". Don't waste your time!

Date of experience: December 7, 2023
Florida
1 review
1 helpful vote
Follow Vickie M.
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Code invalid
January 15, 2024

I played some great games. Earned a $15 gift card for Google play. When I tried to redeem it, says code is invalid. I have tried at least 6 tomes and it has failed every time.

Date of experience: January 15, 2024
Washington
1 review
0 helpful votes
Follow Golden H.
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It's a legit game; I highly recommend playing. It's great for passing time while making a little extra cash on the side!
The game Match Master is by far my favorite game to play. It does take some time to build up your account. I created a collage of sceenshots to show my results and how I cashed out. I've been playing for months now and I've cashed out 3 times $50 twice and the other $25 and! I'm building up my account again. You can follow my profile shown in the screen shot, if you want to follow my progress!

Date of experience: November 26, 2023
Kentucky
2 reviews
3 helpful votes
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Total scam
June 27, 2024

There is no way I could begin to write the trouble i had with this so called earn money app. But just suffice it to say DO NOT DOWNLOAD THIS APP. It is a scam and you will not receive any reward for points earned. They should be reported to someone for the way they scam people.

Date of experience: June 27, 2024
Washington
1 review
1 helpful vote
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Lies all lies
March 9, 2024

I played on this app for months and always found a reasoning that they wouldn't pay you do not load this garbage it is false advertising I never received one penny

Date of experience: March 9, 2024
Texas
6 reviews
1 helpful vote
Follow ASHLEY S.
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This is the best app ever I highly recommend it you're not going to be disappointed you're going to have to wait 48 hrs for a giftcard amazon visa starbucks paypal game stop eta they got it you can also choose a game to play and earn points hope you enjoy playing it as much as I do.

Date of experience: July 2, 2022
Florida
1 review
21 helpful votes
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MISTPLAY is a SCAM!
July 29, 2023

MISTPLAY Scam app. Do NOT download! They may tell you they are legit but they are not. I only played for about a week. It took forever just to get $10.00 worth of points. When I went to cash out they pull some BS and place my account on hold. When I ask why? They never told me, even after 3 request. But they stated that accounts on hold can NOT pay out. SCAM! Save yourself the hassle. Do NOT download this scam, who knows what else they steal. If I could I would give 0 stars.

Date of experience: July 29, 2023
South Carolina
7 reviews
27 helpful votes
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It's legit, love it
November 18, 2021

Mistplay is one of those apps, where you earn points for playing games. I am using it more than a year, runs smooth, never had issues, plenty of games to play, everyone will find favorite genre there. To receive gift card usually takes 48 hours, but you will always receive it. Exchange it for Google play, Amazon, Paypal, VISA, Xbox, GameStop, Playstation, Starbucks, H&M, Nintendo, Sephora, Spotify, ebay - gift cards. They add new games weekly and have regular contest, where winner get 10,000 units (worth over 30 US dollars) I am not playing every day, but during that time earned 71,718 units, what is worth over 200 US dollars. So, if you like playing mobile games, this app is worth to try and has fastest and easiest way to earn gift cards, comparing to other similar apps, tried them all and Mistplay is my favorite!

Date of experience: November 17, 2021
Colorado
1 review
11 helpful votes
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Mistplay returns
January 9, 2023

I have emailed mistplay twice now. The first card of $15 went through ok. The last 2 cards $5 and $15 never showed up and when it did ($15) to be able to use! The skipped payment of $5 never showed up. The $15 did finally get to me after 72hrs nothing happened and I couldn't use it. Seems like a scam to get your phones information. After deleting this app my battery usage went way up? Funny thing is they want you to provide a screenshot that my phone has told me I cannot do! Future people be aware really seems like a scan to me!

Date of experience: January 9, 2023
Florida
2 reviews
1 helpful vote
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Proof Is In The Pudding
November 28, 2023

They say what they're going to do, and do it. Its black and white. They gave me a $5 google play card a few weeks ago. MAKE SURE WHEN YOU GO TO PLAY YOUR GAMES, THAT YOU GO THROUGH THE MIST PLAY APP! Otherwise, they cant track your progress to give you the proper credits. This app is fantastic. I use it all the time and get free cards. No surveys needed.

Date of experience: November 27, 2023

Overview

Mistplay has a rating of 1.8 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mistplay most frequently mention and gift card. Mistplay ranks 772nd among Gaming sites.

service
32
value
31
shipping
21
returns
14
quality
27