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  • MissyDress

MissyDress

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Overview

MissyDress has a rating of 3.3 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissyDress most frequently mention online shop, custom size, and good quality. MissyDress ranks 546th among Dresses sites.

  • Service
    20
  • Value
    20
  • Shipping
    20
  • Quality
    20
4
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How would you rate MissyDress?
Top Positive Review

“I love this dress!”

sophie k.
10/21/14

I love this dress! I ordered it for my sisters wedding and it's even better than I expected. Mine is a size 12 in Royal Blue. The dress is a nice soft color and really slimming. Great dress! Kind of slow to arrive but worth the wait! Thanks

Top Critical Review

“Do NOT even consider giving your money to this wretched business!”

Diane G.
4/25/19

I purchased an ankle-length mother-of-the-bride dress and it flowed generously onto the floor even with heels. The chest area was far too large and gaped open. The armholes were so incredibly small that it was impossible to move my arms. I contacted Missy to initiate a refund (half a dozen times!) and was ignored completely every time. The website assures would-be customers that they can simply call, speak with a customer service representative, and have things put right. However, no phone number is listed anywhere making this impossible. Do NOT even consider giving your money to this wretched business!

Reviews (219)

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customer service (34) missy dress (20)
Thumbnail of user jadem2
1 review
3 helpful votes
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February 25th, 2014

I'm very indecisive about whether I should order the dress of my dreams or not! The majority of customers are saying not to use the website, but any others have rated it 5 stars and said it was amazing! Where does everyone live? Maybe it's something to do with shipping. Maybe they just mixed up your orders, or maybe they truly are a bad company. I haven't found a better dress out of the twelve sites I have visited, so I wonder if my hopes be shattered.

Couldn't help but notice that the only replies I get from this site are via e-mail though. Do the live chats even work?

Thumbnail of user michellem47
1 review
0 helpful votes
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July 3rd, 2014

I ordered my prom dress before reading the review of the website, I was so worried because all the reviews were bad and there were a few good ones. The communication was appalling, they were not very helpful which made me worry even more. But when my dress arrived l was very pleased with it. It was longer but it fitted well. It had no stains and it arrived earlier than expected. But if you are thinking of buying anything from this website... l advise you to think twice!

Thumbnail of user stephaniet31
1 review
5 helpful votes
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August 10th, 2015

They sent the wrong dress; looked nothing like the dress i ordered which was over £200. When I asked for a refund they refused and said I "should forget the subtle errors they made". Also, breaches advertising standards agency laws by pretending to be a British company when it is a Far East company. Would put lower than a 1 if I could

Thumbnail of user janes64
1 review
3 helpful votes
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July 3rd, 2014

Please I beg you not to buy from this so called company. I ordered a prom dress for my daughter. We ordered a size 10 but the top half was more like a 14. I could not send it back due to time so I asked a seamstress to adjust it for us. She said it was terribly made and it cost me £60 to enable her to wear it to the prom. I contacted the company and they asked me to send pictures which I did. After many emails they offered me 10% back off the dress as delivery was £30 it would only amount to £8. To add insult to injury I have been now sent a bill from TNT for customs and taxes for £23. So the dress has cost me in total £190. Moral of the story pay that extra and buy in this county. This company should be very ashamed of themselves.

Thumbnail of user marguerites
2 reviews
1 helpful vote
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January 27th, 2015

I have just received this dress for my prom and it is absolutely fantastic, everything fits. The dress was very nice i really loved it. The fitting is great, fabric is very good, well made and color is dazzling, I'm looking forward to order more dresses in the future.The most impressive was the packaging is very good. Thanks keep up with the good quality. Shipping was faster than I expected. Will definitely order from here again.

Thumbnail of user johnp428
1 review
5 helpful votes
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August 17th, 2016

Ripping off old age pensioners who do not receive goods nor can they get a refund. Shocking conduct from this "so called" business I hope your closed down with immediate effect I hope the company director goes bankrupt and made to get a real job.

Am angered and disgusted at what I have witnessed - John p Coote

I wouldn't even give it the rated 1 but without doing so it will not allow me to submit this review

Thumbnail of user alysonh1
1 review
8 helpful votes
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May 12th, 2015

Having got a wedding dress that isnt fit for the rubbish bin, I read with dismay the 5* reviews. The majority of them are not written in correct English and are quite clearly done by the people who make the shoddy garments. Dont let you special day be ruined by this imported disgraceful company

Thumbnail of user helenr26
1 review
5 helpful votes
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March 4th, 2015

Ordered three bridesmaid dresses for my daughters wedding. Nothing like the picture, very poor quality and fitting and they were all snagged so could not be worn. My daughter has been trying to contact 'Customer Service' about a refund and after weeks of being ignored has been offered an18% refund which equals £27 - not even half of the shipping cost! Avoid this Hong Kong based company at all costs.

Tip for consumers:
DO NOT BUY FROM THIS WEBSITE!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorettae1
1 review
4 helpful votes
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June 12th, 2014

Ordering from this website has been a very costly and stressful mistake. Ordered my daughter's prom dress and dress arrived and everything you can think of is wrong with the dress. At least 2 sizes bigger than size ordered, terrible sewing, ghastly looking dress, appalling customer services since i have tried to make contact with them to return the dress. Didnt even know the company was not in the uk until i ordered the dress. I know i will most probably not get the over £100 spent on the dress but it will give me satisfaction to know that someone else heeded my warning to stay away from this company. They are just con artists out to swindle you of your money.

Thumbnail of user alexz16
1 review
11 helpful votes
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September 16th, 2014

My daughter & I just wanted to say thank you for the most beautiful dress! It fits her like a glove and she looks stunning in it!
I have to say that we were a bit unsure of ordering online, but everything just flowed. From questions we asked, to payment, to delivery... everything.

Thumbnail of user gilliani
1 review
9 helpful votes
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September 18th, 2014

Not a UK based website. All made in China. Over priced postage, dress rolled in a ball. Then top it off a bill for £24 from tnt for custom and excise. DO NOT USE!
Oh and very cheeky customer services too

Tip for consumers:
Don't use!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user reynaldab
1 review
0 helpful votes
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July 4th, 2014

More than excellent operation and service!- Very quick responses to your email - Fast delivery - Very nice and helpful employees who accommodate you in every possible way during the sales process and treat you like you are the only customer they have!...

Thumbnail of user jeank30
1 review
8 helpful votes
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July 26th, 2017

Missydress is that one Internet site that you need to leave even before you look at anything. This so called company is out to get money by producing the biggest abortions that they shamelessly call dresses /clothes etc. Once you received your parcel with this piece of rubbish in it you are fighting a lost battle to get it refunded/returned. One can send them photos and detailed emails to proof all that is wrong with the garment. Only answer you get back is. "Sorry we see nothing wrong with your garment." How do you I. E. demonstrate on a photo that a zipper malfunctions due to poor installation. Delete missydress from your devices and NEVER consider them as safe. They fabricate their reviews on their own site. Photos of clothes on missydress are photoshopped. They try to make clothing by looking at photos from other Internet sites. Unprofessional, underhanded, deceitful in every way. Stay away from them.

Thumbnail of user sm456
1 review
1 helpful vote
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December 4th, 2019

Originally Missy Alessia reached out to me through indeed to "offer a promoting job" they required me to first buy two of their products then to sell to my followers on social media platforms. High hidden charges and they will not cancel your order once you notice. The product they sent me also came from another company (SHEIN) who sells the same thing at a fraction of the absurd costs. Now they are making me pay out of pocket to return something they've over charged me on. This is disappointing. They should not sell to America if this is how they plan to do business. Their headquarters are out of United Kingdom.

Thumbnail of user saoirsek
1 review
9 helpful votes
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August 1st, 2017

I can not stress enough on the fact you should not l order from missydress.ie. I placed an order for my debs dress and before I received the item I was not allowed to take it unless I paid a 50 customs charge which I was not informed about. Not only that when I actually received my dress it turned out it was a completely different dress altogether, different fabric, colour and size. I immediately contacted them and after days of forwarding emails they ended up refusing to take responsibility and will not return my dress and give me my money back. Keeping in mind my debs is a couple of weeks away. I'm currently tying to get my money back, but if you are thinking about ordering from missydress.ie, don't.

Thumbnail of user jenc20
1 review
4 helpful votes
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April 29th, 2015

If I could give less than 1 star I would.
Ordered 2 dresses to be made to measure, 1 was so small it wouldn't do up, numerous emails later & I'm no better off.
You will be stung with a tax bill 3 weeks later too.
Avoid the China based company at all costs, you won't save any money & you will be disappointed with the poor quality dress.

Thumbnail of user amandah36
1 review
4 helpful votes
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February 14th, 2015

This is one of many companies that 'appear' to be UK based they are not. Your dresses come from a sweat shop in China, if you are lucky the outfit may be wearable with some alteration on your part, then you will receive a export invoice from TNT for post and packing despite the fact that you will have already paid a large amount to the company for this service. If you have a complaint you will just be ignored. The company has manh names used Dylan Queen and this one been one of many. Look carefully at the good reviews poor grammar and bad english... they are staff working for these horrid people. PLEASE BEWARE!

Tip for consumers:
Do not use these companies

Thumbnail of user linan3
1 review
1 helpful vote
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July 31st, 2014

The dress is gorgeous and fit perfectly. What I would have wanted to know is that it fit small, as I got one size up which fit just right. You could not make these cheaper yourself and fantastic turnaround times. I cannot wait to wear my dress!

Thumbnail of user elizabethj27
1 review
1 helpful vote
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February 4th, 2015

I love my sexy evening dress for buying from Missydress. Fabulous evening dress which is luxuriously finished, great value for money and personalized especially for me. The delivery was prompt and efficient. Very happy. Everyone said I looked like a Princess! I am so happy. Hope can help you. You can enjoy discounts by coupon, which you can get from customer service.

Thumbnail of user chuanchuanx
1 review
5 helpful votes
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November 12th, 2014

We plan on using this company again for her next prom. I bought this dress for my daughter for her prom last year. Unfortunately, I bought it kinda late and when I realized my error that a month was not quite long enough. I let the people know (with a week to the date) when I needed it by. They were incredibly accommodating and my daughter's dress arrived 1 day before the prom. The dress fit her beautifully and I was impressed at how well made it is. A dress similar to the one that we bought would have cost us $300. We plan on using this company again for her next prom.

Thumbnail of user longlongg
1 review
7 helpful votes
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November 2nd, 2014

The custom size and the fabric were perfect. The dress arrived about one month after order. After a bit of nerves the first time ordering, I am now a fan and will continue to look to your store for more smart dresses. The quality of the product was excellent, totally worth the money.It fit like a glove.

Thumbnail of user mikem643
1 review
2 helpful votes
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April 8th, 2018

We bought a dress for my daughter's Prom. I paid extra to get it on time, but it was a day late. They kept sending me emails saying they were making it to her size. When the dress finally arrived it was huge and no were near the 2" margin they said to allow. I hope I can get a refund, but looking at the reviews it doesn't look hopeful. It came from China.

Thumbnail of user renatan
1 review
8 helpful votes
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July 2nd, 2015

Please STAY AWAY from this website... I just received my "wedding dress " looks like blanket... And they refusing take it back... it is broken and dirty and everything. I sent them picture but they don't want to sent me return adress.Be careful you will never get your money back!

Thumbnail of user huihuiy
1 review
14 helpful votes
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October 14th, 2014

The dress was perfectly made (custom size), i used it for my brother's wedding, i was the witness. Thank you guys, the dress looks much more beautiful than I expected. The ruffles look natural and lovely. I have received a lot of compliments. In a word, everything is perfect!

Thumbnail of user sunnyl5
1 review
7 helpful votes
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September 5th, 2014

I was so nervous to order a dress online but oh my goodness this dress was more beautiful than I expected! Have just received the dress I ordered and I want to say how pleased I am with it. It is beautifully made and fits well apart from the length which is easy to fix. Thank you for being so reliable.

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Missy D.

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