Mirraw

I purchased the yellow printed rayon salwar size 42 (shree the Indian avatar) for my mum as we're going to India in March and wanted some authentic Indian wear. I didn't read the reviews and there were some shocking ones such as item not received, customer service non existent, terrible quality etc... I was on the verge of cancelling, but as I paid by Paypal, decided to risk it as I could get my money back if need be.
Can I say we are blown away by the quality, colours, fit, value for money. Everything is just perfect. I was so worried after reading the awful reviews and I must say mirraw have exceeded all expectations and my mum is absolutely over the moon. After our positive experience we will both go on to purchase more items from this site.
Very happy. Thank you

It's been almost 3 weeks rather than 3 days what CS said the wallet issue will be fixed. Their app update clear the wallet and made amount $0. We had $184.50 and all they restored is $17.60 and despite opening support ticket almost everyday now. No response from the customer service. As other mentioned product is not shown and look imitated material. Stitching is also not professional and had to get work redone in US costed more money. Beware it was our first and last purchase. Doesn't get any worse than this. Stay away!... Other alternative are available. Going to try that based on personal recommendation from a friend. Utsav.

Doesn't get any worse than this. Stay away!...

Hello,
I ordered marriage dresses on 6th May for a marraige on 24th May. The promised delivery date was 23rd May. Since the products were not received for the marraige, I had to struggle to make alternative arrangements. I contacted Customer Service and sent cancellation request on 25th May. Since they did not cancel, I tried to contact Customer Service over phone. In spite of trying several times on different occasions, they did not pick up the call. Finally, they delivered the product on 12th June. It came in a bad package and wrinkled the contents. The products were low quality for the price. It is NOT worth ordering them again.

Beware! Worst service. No sympathies for customers. Such a waste oF money. I ordered a woman's and a men's outfit more than a month ago, firstly didn't deliver on advertised time frame. I wrote to them asking whats taking so long, farooq replied me telling me as it needs stitching it won't be delivered before eid ( mind you ive ordered it over a month ago). I ask them for the refund as i won't need it if i cant get it for the event, guess what no body's getting back to me. People outside India better buy from local places as they are a complete waste of your time and money. P: s: ive called and emailed them god knows how many times as if i had only this to do in mh life.

My wife ordered two sarees a few months back. They sent us very poor quality sarees, totally different from what was displayed on the display. When we asked for the return label, they said that it's the customer's responsibility for the shipping cost. They don't care how much it cost for shipping items from the USA to India. It's been nearly three months they haven't even refunded our money for the item we returned. Every time I email them, I receive a kind of automated email.
For us, this was one of the very bad shopping experience. We will never shop again from miraw.com and also caution any other potential buyer before placing an order with them.
Extremely dissatisfied customer

I ordered 2 dresses, stitched to my measurements. One didn't fit because they made too big (not to my measurements though it's a custom stiching and the other was too tight. Asked for them to either fix the dress (if I sent it back), or have refund. Both were refused.
They accept it's their fault but they say we can't accept the return and refund that money because it's not their policy! Really stupid policy.
The customer care team avoid us when we call. After hearing all our complaints they just disconnect the call.

Who ever be the owner of Mirraw, if you cannot deliver quality product to customer better close you shop.
Don't waste people money, for your profit.

They are the worst in every way possible! It's a scam. There's just no customer service, you can try all you want to get in touch with them but you simply won't be able to. They advertise 24/7 customer support over phone, the phone numbers provided are fake. You will never get through. All my ordered items were supposed to be stitched but one 3 were and other 3 weren't! The actual cloths itself doesn't even come close to what's shown in pictures on the website, the fabrics are completely different then what was written in description. It's just so low quality and horrible stitching. Don't waste your money on this website!

Package and Sold a damage item to me that I can't use, this item was met for my birthday frustrated me. Yet Mirraw is going back and front, saying they can only refund 10%. Mirraw has no regards for its own policy and customers. What a shame!

Product -Multicolor Plain Polyester Stitched Men Blazers - #*******

M******* - I ordered 4 pieces, received 21 that were absolutely ridiculous quality and no where near to what was shown on the website so I sent them back. 1 piece I returned at point of delivery and cancelled the 4th one. I have been following up for a refund for 7 weeks now and I haven't received it as yet. Phone calls, emails nothing seems to help. Today they have sent me an email saying the ticket has been closed and that I should rate them. I will rate this company as a THIEF only here to fool and con us.

I would have given 'No Star' had there been an option.

The company doesnt own any product, they sub con the job to smaller companies which over commit and delay delivering your order.

My order which i was supposed to receive three weeks back is still pending stitching.

I had order 8 products in total, while 6 were ready three weeks back, they dint want to send me the items that were ready already. I had even given them the option to ship domestically instead of International shipping.

The customer representative said the items are being shipped a week back, but no updates after that.

Dont waster your money on Mirraw.

Orst company
Worst company to deal with. The customer service team kept lying to me about my order that I made over 4 weeks ago. First the product didn't meet quality check, then it was with the stitching team for 2 weeks still not dispatched. Asked to speak with the manager and was told no managers or senior team members work afternoon/evening shifts. Asked for a call back - no one called.
What a shame that this has happened at a time of an auspicious occasion. Buyer beware of these crooks.

I spent a good bit of money and received the package after several emails back and fourth. They posted pictures of original designer clothes but send extremely bad quality material, bad colors. It's basically fake, fraud and scam website, advertising profoundly on face book and other social media network.
Extremely bad stitching, didn't stitch one of mt dress even after charging the stitching and after all the sending pictures and phone calls never refunded money.
My dresses had stains and holes. All I got is crap, unwearable trashy material.
Please be aware.
Added couple of pictures to authenticate.

the saree came with parts of border unstitched, paid A$100, when I complained I was told that i will get 15% back to get it fixed. they said there is no way the designer can make it same as original. I told them I am not worried if it is a replica or original but at least it should have been sewed properly. I have bought from many other sites and can get a really good quality product for $100. stay away , it is a horrible site and very poor customer service