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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Hi Team, i am very happy with the dress the colour and the dupatta.
But please drop some prices of your items as this is almost double the price however its much cheaper there in india
I had really bad experience last time I ordered, so I took a break from ordering and this time, when I placed the order, per website the expected date of delivery was October 16 th, but I received an e mail stating my items will be delivered on 26 th of October. I voiced my concerns through e mail and they took an extra step to deliver my items before the expected delivery date. Thank you very much. Quality always have been excellent.
I like the material and shipping so fast and it's comfortable
I think it will meet my requirement and it is nice.
The shirt is a little tight but overall I am. happy with the suit.
I like this item but it is quite big as compare to other stuff which I have ordered... Don't know why people giving bad reviews about Mirraw on youtube. I order 5 items and each item is exactly similarto the images and material and size.of the cloth exactly matched with the description given. I am impressed with the quality.
The package was in good shape, received in time and in good quality. Impressive
Delivered d product as shown in pic n got it on time. Thank u mirraw
The dupatta is good but the finishing of the dupatta from corners is like a regular stiching which you see inside of a kurta
Suit is very pretty. Love the color and I also recommended to my friends too. Extremely happy..
Delivery on time and my dress stitch perfect so thank you so much
A little too shiny than shown in the picture but a very pretty saree! You guys don't know how much it means to get these products when one can't go back to India to buy them and getting such beautiful clothes sitting at one place feels so much wonderful! Thank you Mirraw.
The product was exactly like the picture. I wanted off white pearls and I got exactly that. Lovely piece and value for money.
I am highly delighted to see my patiala salwar n well stitched sleeve with the suit. Thank you so much
I love these bangles i wanted to buy in gold, so now i dont need to i got in mirraw thank u so much mirraw i love them very much
Blouse fits perfectly. There was no petticoat and I think I ordered one. Saree is beautiful, really gorgeous and lightweight.
It was very good material as well as good collection u have
In the picture the dress looks icy white but when I received the item the gems are more golden- the product still looks gorgeous but just different to what I thought I'd receive.
The products are exactly as seen in the picture. And very prompt and reliable delivery. All queries are answered quickly and very professional. I have bought a lot of products in the last 3 months. Very happy.
Delivery was on time as mentioned. Will be ordering more soon
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
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