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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I am very pleased with the quality and artistry! Delivery and communication were also fast! Thank you for this beautiful garment!
The saree length and width are absolutely one thing I look for in every purchase. The ones I bought have good lengths. The color and design are exactly as shown. Though the cotton fabric is more like light taant with less thread count material but overall quality is good
Good quility but size mismatch. So want to return order... Kindly requesting help ASAP.
Thanks
Umesh mane
This kurti very nice good quality but size was a bit smaller i think these ready made clothes we should order a size big there is no room to make it larger either. But over all satisfied.
I always love linen. I love the colors I chose, I love your linen but wished the orange piece was a little longer to sew a top. But apart from that, I still love your linen. I will be purchasing more
I love the dress is perfect for my nikha in October will definitely order other dress
I m so happy... it's just awesome... What a fine quality and colour combination... thanks
Ordered for my daughter. Nice material with embroidery. Colour as shown. Good value for money
Amazing quality and looks beautiful! Love it! Will be shopping more. I ordered this for my mehndi and can't wait to wear it.
There is red Bandhani odhani missing from my order. So leaves the look little less Satisfying. Hopefully they look into this matter
I really love my item, thank you so much I will be purchasing more items in the future
Uno de los aros tiene pequeño daño e el esmalte que cubre el arco y el color es mucho mas oscuro que la foto de la pagina.
Saree was damaged, only blouse was good. Saree looks old stock
Very prompt and efficient service Thank you and keep it going
I am very happy with my purchase. The products are extremely good. The people' whom I have gifted were so happy about the products. I feel proud to be associated with your company. Thank you once again.
The quality and colour matched my expectation and is a perfect match for the kurti with which I intend pairing this one!
My experience was good. I loved the saree. Its perfect
Not happy with quality of product & definitely not happy with late delivery
Amazing product just very small. More for a child's hand.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
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